Associate Technical Quality Manager - Customer Services & Delivery Academy jobs at Sap in India, Bengaluru
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India
Bengaluru
396 jobs found
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SAP
SAP Business Services Senior Consultant India, Karnataka, Bengaluru
Ensure high availability of customer service by supporting service restoration in critical situation and provide L3/L4 level support. Deep dive on issues, supporting delivery teams to perform and drive root...
Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, Business Objects solutions, Cloud Connector, Convergent Charging, Convergent Mediation, OpenText etc. Work experience in Cloud Operations for running applications...
Perform all development activities by taking end-to-end ownership of features from design and development through to deployment and ensure quality of the product is maintained. Gather and groom requirements to...
Drive ‘best in class’ business processes implementation on SAP Ariba cloud solution. Collaborate on most aspects of an SAP Ariba On-Demand implementation including (but not limited to): solutions design, business...
Own and grow the client engagement for SAP Enterprise Cloud Services and act as the voice of the client within SAP. Accountable for entire SAP ECS engagement, lead the engagement...
Ensuring Day to Day quality service delivery. Defining and tracking various service KPI and SLA’s. Deescalating the running escalations. Working towards automating various day to day operational tasks. Planning, setup,...
Ability to perform a detailed analysis of customer requests and incidents and produce solutions for complex problems and situations. Using your technical skills and functional knowledge participate in coding, testing,...
Ensure high availability of customer service by supporting service restoration in critical situation and provide L3/L4 level support. Deep dive on issues, supporting delivery teams to perform and drive root...
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