Sap Basis Consultant /digital Customer Engagement Manager jobs at Sap in China

As an EOS Execution Service Specialist - you are responsible for:

• Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA’s.
• Immediate execution of customer service request which are critical during special phases of the customer life cycle.
• Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations.
• Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner.
• Drive feedback relevant to procedure and process with relevant teams and drive it to completion.
• Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.
• Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
• Process improvement initiatives for daily operational activities
• Streamline standard operating procedures by focussing on automation enhancements.

Role Requirements:

• Excellent hands-on experience in one of the areas like SAP Basis, Lifecycle events (Upgrades / Updates). Support Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage.
• Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE)
• Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is preferred.
• Working knowledge on SAP Application Security, System Copies, DB export-import, and disaster recovery strategy, client administration is preferred.
• Experience in working with Linux pacemaker environment is added advantage.

The Role:

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
• 5 to 6 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge of Business Object Products (BOBI, BODS etc)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
• Basic knowledge of Network and Storage
• Basic knowledge of one or more of the following products are preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
• Experience working in an international environment, being able to work effectively with international and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently.
• Analytical and solution-oriented thinking
• Exposure to the ITIL framework would be beneficial.
• Strong customer service focus with customer first Mindset.

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You'll be joining the SAP Ariba Engineering organization within our Intelligent Spend Management group, where you'll lead a talented team of engineers focused on transforming how enterprises manage their procurement processes.

The Role

• Technical Foundation: Engineering degree in Computer Science or equivalent with 12+ years of hands-on software development experience, including 8+ years in core development roles.

• Leadership Experience: Minimum 5+ years successfully leading engineering teams, with proven ability to scale teams and deliver complex enterprise software solutions.

• Enterprise SaaS Expertise: 4+ years of experience delivering SaaS solutions and microservices architecture, preferably in enterprise procurement or spend management domains.

• Technical Depth: Strong foundation in data structures, algorithms, system design, and experience contributing to large-scale distributed system architecture

• Cloud & DevOps Skills (Nice to have): Hands-on experience with containerization (Docker, Kubernetes, Helm) and cloud platforms (AWS EC2, EKS, DynamoDB, etc.)

• Business Acumen: Understanding of procurement processes, P2O workflows, or enterprise spend management solutions is highly preferred.

• Collaboration Skills: Exceptional interpersonal and cross-functional collaboration abilities, with experience working across global teams and time zones.

• Growth Mindset: Strong problem-solving capabilities, adaptability to changing business needs, and commitment to building inclusive, high-performing engineering cultures.

• AI Tools Experience (Nice to Have): Experience with Generative AI development tools, GitHub Copilot, or leading AI adoption initiatives within engineering organizations.

The Role & Responsibilities

• Drive Product Strategy: Collaborate with Product Management to shape product strategy and prioritize development initiatives.

• Lead High-Performance Teams: Direct Agile (SCRUM) development teams to deliver robust, scalable features.

• Architect for Scale: Partner with global engineering leadership to evolve SDLC practices, operational excellence, and technical architecture.

• Drive AI-Powered Development: Champion the adoption of Generative AI tools and GitHub Copilot across development teams to accelerate code development, enhance code quality, and improve developer productivity.

• People Leadership: Proactively manage team development including performance management, career growth, coaching, compensation decisions, and fostering a culture of innovation and excellence.

• Stakeholder Management: Navigate complex internal and external dependencies across procurement workflows, ensuring seamless integration and feature delivery across the P2P ecosystem.

• Technical Problem Solving: Lead resolution of critical technical challenges, customer escalations, and platform incidents that impact procurement operations.

• DevOps Excellence: Champion continuous integration best practices including zero-downtime deployments, canary releases, feature flags, and automated testing frameworks.

• Roadmap Accountability: Own commitments for technical and functional roadmap delivery while maintaining compliance with enterprise security and technical standards.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

What You Bring

We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process

: Solution Sales Executive – Client Sales Key Segment

What you'll do:

• Generate demand, manage pipeline, and close opportunities

• Develop opportunity plans containing compelling solution value propositions

• Conduct White Space analysis to identify growth opportunities

• Work with wider account team on sales campaigns

• Manage customer relationships at the solution area/buying center level

• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area

• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes

• Stay informed about SAP’s competition and value drivers

• Build customer participation in relevant SAP communities, programs, and events

• Facilitate collaboration with the partner ecosystem

What you bring:

• Proven track record in business application software sales with overachievement of quota

• 3 – 5 years of experience in sales of business software/IT solutions

• Deep understanding of the solution and solution innovations

• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations

• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders

• Alignment with product/solution management teams and marketing organizations a plus

• Demonstrated success with large transactions and challenging sales pursuits

• Proven contractual and negotiation skills

• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions

• Knowledge of financial, competitive, regulatory environment

• Excellent verbal and non-verbal communication skills

• Strategic thinker, high degree of creativity and innovation

• Excellent executive presence

• Results-driven

• Strong commercial/deal support skills, especially subscription-based

Skills you’ll use:

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Seattle
Bellevue

WHAT YOU'LL DO:

As a Project Management Office (Junior) Consultant, your responsibilities will include:

• Working closely with project managers to ensure project success across MEE
• Supporting project delivery with regional standardized PMO premium services
• Providing administrative support to Project Managers
• Utilizing tools like Cloud ALM and Joule to enhance project deliverables and efficiencies
• Collaborating with your team in both remote and onsite settings to optimize project management methodology
• Delivering billable services in the MEE region, enhancing the competitiveness of SAP projects
• Engaging with Market Units for setup, assignments, and collaborative delivery
• Participating in professional development activities and learning journeys to grow into senior project management roles

WHAT YOU BRING:

• A degree in business administration, information technology, engineering, or a relevant field is preferable
• Experience in project management or relevant internships
• Strong analytical, strategic, and conceptual thinking
• Effective communication skills in English, Slovak and Czech. Knowledge of German language is a plus
• Ability to work effectively in team environments and show initiative
• Willingness and interest to apply internal SAP processes and tools and contribute their further improvement
• Competence in clear, concise, and tactful communication
• A positive, team-focused attitude
• Flexibility and adaptability to change
• Aspiration to develop into a senior project manage

Salary range for position in EUR 18,200 - 36,900

We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

What You’ll Do

As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.

Sales roles in scope: Solution Sales Executive (SSE)

SSE focus areas:

• SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.

What You Bring

• 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program

Our inclusion promise

Successful candidates might be required to undergo a background verification with an external vendor.

NS2 COMPANY DESCRIPTION

Must be a U.S. Citizen with active TS/SC with Poly; NS2 does not offer Visa sponsorships for this role.

All internals must have manager’s approval to transfer.

The NS2 Intel DevOps Engineer candidate will be responsible for leading the development of a stand alone implementation of SAP Products and solutions that meet our client’s complex needs. This position is located onsite in Chantilly, VA. Candidate should be hands-on and have the necessary knowledge of cloud-based systems and associated security principals to effectively work with minimal supervision in a cloud environment, understanding the complexities that come with cloud, and can effectively communicate cloud design/architecture ideas to technical as well as non-technical client stakeholders. This is a full-time position, and due to security requirements is on-site only.

Skills/Experience Requirements

• The ideal candidate will possess technical skills in software architecture and cloud computing as well as very strong written and public communication skills.
• Strong Design & Architecture skills- Experience in the overall architecture of software applications for products and solutions.
• 5+ years of experience with native cloud backend and frontend development technologies, node.js, Spring Boot, Spring Cloud, Angular etc.
• Expertise in cloud-native architecture and development, including microservices, event-driven, and CQRS architecture.
• Experience in designing/architecting horizontally scalable, multi-tenant web applications, within a large-scale service-oriented architecture, delivered in a SaaS (software as a service)
• SaaS Architectural knowledge gained from experience.
• Sound experience in cloud environments (AWS/Azure/GCP),
• Develop and deploy application on Docker container.
• Experience with Kubernetes for microservice orchestration.
• Implementing Agile practices and methodologies in software development
• Utilizing knowledge of full-stack cloud-native technologies, including cloud-based development with Cloud Foundry, Kyma, Azure, AWS, etc.
• Working with DevOps methodologies and tools to establish and execute a flawless development process, pipelines.
• Strong collaboration skills with other members of the technical team.
• Develop expertise on Product Standards like Security and Performance and incorporate them into the design.
• Hold or have the ability to obtain a required DoD 8570 certification (e.g., CASP+, CISSP) within 6 months of hire.

Desired Experience and Skills

• Relevant cloud provider certifications
• Proven strong system administration experience.
• 5+ years of experience with Linux (various distributions) and demonstrated strong UNIX Shell scripting knowledge.
• Detailed understanding of Cloud Foundry architecture and development methodology.
• Strong knowledge of SAP processes and experience in enterprise software development would be an added advantage.
• Good Knowledge of SAP Business Technology Platform (BTP) and various services.
• SAP Full stack experience with S/4HANA implementations or extensions/integrations with BTP
• Understanding the core security concepts of BTP

Additional Requirements

• BA/BS Degree is required. Ideally in Computer Science, Cyber Security, Information Security, Engineering, Information Technology. MA/MS Preferred.

Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Washington DC