Sap Basis Consultant /digital Customer Engagement Manager jobs at Sap in China

The SAP Basis Consultant /Digital Customer Engagement Manager is an important role in the tech industry in SAP in China. This individual is responsible for helping customers adopt the latest technologies for an improved digital customer experience. From defining the system architecture and automated processes to developing and managing the integration projects, the SAP Basis Consultant /Digital Customer Engagement Manager is a key resource for driving a successful digital transformation. This role requires a comprehensive understanding of digital customer engagement tactics and the ability to effectively communicate data to stakeholders. Moreover, they oversee the creation of a comprehensive system architecture that is appropriate for their digital customer engagement platform. This might include setting up project governance and defining technical requirements. The SAP Basis Consultant /Digital Customer Engagement Manager is also responsible for managing external vendors, coordinating testing and production launches, performing data analysis and preparing detailed reports. A successful SAP Basis Consultant /Digital Customer Engagement Manager must possess exceptional technical knowledge and be skilled in problem solving and complex analytical functions. They need to be able to identify customer needs and create the most efficient solutions using current technologies. Beyond the technical skills, this role requires great communication skills, a highly collaborative approach and the ability to lead diverse teams. To excel in this job, you need to be highly organized, have great leadership abilities, and be comfortable working in an international environment with senior stakeholders. If you are passionate about technology and are looking to join a fast-paced and dynamic team, then the ExPoint platform is the right place for you! We are looking for an experienced SAP Basis Consultant /Digital Customer Engagement Manager with proven experience in digital customer engagement, data analysis and integration projects.