Enterprise Sales Development Specialist jobs at Sap in China, Shanghai

As an EOS Execution Service Specialist - you are responsible for:

• Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA’s.
• Immediate execution of customer service request which are critical during special phases of the customer life cycle.
• Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations.
• Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner.
• Drive feedback relevant to procedure and process with relevant teams and drive it to completion.
• Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.
• Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
• Process improvement initiatives for daily operational activities
• Streamline standard operating procedures by focussing on automation enhancements.

Role Requirements:

• Excellent hands-on experience in one of the areas like SAP Basis, Lifecycle events (Upgrades / Updates). Support Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage.
• Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE)
• Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is preferred.
• Working knowledge on SAP Application Security, System Copies, DB export-import, and disaster recovery strategy, client administration is preferred.
• Experience in working with Linux pacemaker environment is added advantage.

The Role:

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
• 5 to 6 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge of Business Object Products (BOBI, BODS etc)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
• Basic knowledge of Network and Storage
• Basic knowledge of one or more of the following products are preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
• Experience working in an international environment, being able to work effectively with international and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently.
• Analytical and solution-oriented thinking
• Exposure to the ITIL framework would be beneficial.
• Strong customer service focus with customer first Mindset.

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You'll be joining the SAP Ariba Engineering organization within our Intelligent Spend Management group, where you'll lead a talented team of engineers focused on transforming how enterprises manage their procurement processes.

The Role

• Technical Foundation: Engineering degree in Computer Science or equivalent with 12+ years of hands-on software development experience, including 8+ years in core development roles.

• Leadership Experience: Minimum 5+ years successfully leading engineering teams, with proven ability to scale teams and deliver complex enterprise software solutions.

• Enterprise SaaS Expertise: 4+ years of experience delivering SaaS solutions and microservices architecture, preferably in enterprise procurement or spend management domains.

• Technical Depth: Strong foundation in data structures, algorithms, system design, and experience contributing to large-scale distributed system architecture

• Cloud & DevOps Skills (Nice to have): Hands-on experience with containerization (Docker, Kubernetes, Helm) and cloud platforms (AWS EC2, EKS, DynamoDB, etc.)

• Business Acumen: Understanding of procurement processes, P2O workflows, or enterprise spend management solutions is highly preferred.

• Collaboration Skills: Exceptional interpersonal and cross-functional collaboration abilities, with experience working across global teams and time zones.

• Growth Mindset: Strong problem-solving capabilities, adaptability to changing business needs, and commitment to building inclusive, high-performing engineering cultures.

• AI Tools Experience (Nice to Have): Experience with Generative AI development tools, GitHub Copilot, or leading AI adoption initiatives within engineering organizations.

The Role & Responsibilities

• Drive Product Strategy: Collaborate with Product Management to shape product strategy and prioritize development initiatives.

• Lead High-Performance Teams: Direct Agile (SCRUM) development teams to deliver robust, scalable features.

• Architect for Scale: Partner with global engineering leadership to evolve SDLC practices, operational excellence, and technical architecture.

• Drive AI-Powered Development: Champion the adoption of Generative AI tools and GitHub Copilot across development teams to accelerate code development, enhance code quality, and improve developer productivity.

• People Leadership: Proactively manage team development including performance management, career growth, coaching, compensation decisions, and fostering a culture of innovation and excellence.

• Stakeholder Management: Navigate complex internal and external dependencies across procurement workflows, ensuring seamless integration and feature delivery across the P2P ecosystem.

• Technical Problem Solving: Lead resolution of critical technical challenges, customer escalations, and platform incidents that impact procurement operations.

• DevOps Excellence: Champion continuous integration best practices including zero-downtime deployments, canary releases, feature flags, and automated testing frameworks.

• Roadmap Accountability: Own commitments for technical and functional roadmap delivery while maintaining compliance with enterprise security and technical standards.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

: Solution Sales Executive – Client Sales Key Segment

What you'll do:

• Generate demand, manage pipeline, and close opportunities

• Develop opportunity plans containing compelling solution value propositions

• Conduct White Space analysis to identify growth opportunities

• Work with wider account team on sales campaigns

• Manage customer relationships at the solution area/buying center level

• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area

• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes

• Stay informed about SAP’s competition and value drivers

• Build customer participation in relevant SAP communities, programs, and events

• Facilitate collaboration with the partner ecosystem

What you bring:

• Proven track record in business application software sales with overachievement of quota

• 3 – 5 years of experience in sales of business software/IT solutions

• Deep understanding of the solution and solution innovations

• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations

• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders

• Alignment with product/solution management teams and marketing organizations a plus

• Demonstrated success with large transactions and challenging sales pursuits

• Proven contractual and negotiation skills

• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions

• Knowledge of financial, competitive, regulatory environment

• Excellent verbal and non-verbal communication skills

• Strategic thinker, high degree of creativity and innovation

• Excellent executive presence

• Results-driven

• Strong commercial/deal support skills, especially subscription-based

Skills you’ll use:

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Seattle
Bellevue

Bring it

You’re a frontend veteran with a passion for clean code and intuitive design. With 12+ years in software development and 7+ years focused on frontend, you bring deep expertise in Angular (15+), TypeScript, and modern web frameworks. You’ve built and scaled complex applications—and you know how to ensure quality at every step.

• Proven experience across the full software development lifecycle

• Mastery of Angular, TypeScript, JavaScript, HTML5, CSS3

• Familiarity with other frameworks like React, Vue, or Svelte

• Strong testing and troubleshooting skills

• Ability to lead technically and wear multiple hats

Build it

You’ll design and develop user-facing features, reusable components, and scalable applications. Working closely with product owners, UX designers, and engineers, you’ll optimize performance and ensure technical feasibility of UI/UX designs. Your work will directly shape the customer experience across digital channels.

• Develop new features and reusable libraries

• Optimize for speed, scalability, and performance

• Collaborate across teams to improve developer experience

• Maintain and enhance existing applications

• Stay ahead of industry trends and best practices

SAP’s culture is built on collaboration, inclusion, and purpose. You’ll join a caring, future-focused team that values your individuality and supports your growth. With flexible working models and a commitment to equity, you’ll thrive in a role that blends technical excellence with meaningful impact.

• Inclusive, purpose-driven workplace

• Strong focus on learning and development

• Flexible hybrid work options in Gliwice

• Recognition for individual contributions

• Global impact through digital commerce innovation

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Job Segment:Cloud, Testing, ERP, Developer, User Experience, Technology

In your day-to-day, you will:

• Lead Design Across the Product Lifecycle: Collaborate with UX Designers and User Researchers throughout the end-to-end design process — from user research, concept development, and high-fidelity interactive prototypes to design validation with customers and end users.
• Collaborate Cross-Functionally : Work closely with colleagues in development, product management, customers, and partners to deliver engaging and impactful experiences for SCM products.
• Advocate for End Users : Champion the needs and perspectives of end users, ensuring every design decision contributes to intuitive and meaningful experiences.
• Drive Innovation : Approach problem-solving with creativity and passion, striving for better, simpler, and more engaging solutions to complex business and technical challenges.
• Stay Ahead of Trends : Track emerging technologies and design practices, continuously exploring opportunities for innovation while maintaining a harmonized experience for users.
• Foster Team Growth : Be self-motivated and believe in teamwork and cross collaboration.

What you bring:

• Experience : 3–6 years of experience designing user experiences for software applications.
• Education : Bachelor’s, Diploma, or Master’s degree in Design from a reputed institute (preferred).
• Design Expertise : Strong background in web and application design, with experience across the full design lifecycle — from user research through application design to design validation.
• Innovation Skills : Experience designing business solutions that incorporate artificial intelligence or machine learning is a plus.
• Tools Proficiency : Deep knowledge of design and prototyping tools such as Figma and Adobe Creative Suite.
• Mindset : A keen eye for detail, strong critical thinking, and openness to giving and receiving feedback.
• Communication : Excellent oral and written communication skills in English.

You will join the Supply Chain Management UX team, where you will design products that shape the future of business applications across the entire supply chain — from design to delivery.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:User Experience, Supply Chain Manager, Cloud, Supply Chain, ERP, Technology, Operations

Position Details

• Title: Sales Associate (Intern)
• Location: Bratislava, Slovakia (on-site)
• Expected start date: August/September 2025
• Salary range: €8–10 gross per hour

What You’ll Do

• Support the sales cycle by preparing and delivering client presentations, proposals and product demonstrations.
• Participate in campaigns, conferences, webinars and local meet-ups to generate leads and raise SAP’s profile.
• Assist the SAP sales and presales teams in Bratislava with research, follow-up communication and coordination of joint activities.
• Collaborate with cross-functional colleagues on events logistics, invites, post-event surveys and success-story documentation.Who You Are
• A student enrolled at a university (bachelor’s or master’s programme), with at least one year of study remaining
• Proactive—when you see something that needs to be done, you step in.
• Curious and open to learning about cloud technologies, enterprise software solutions and emerging trends.
• A good communicator, comfortable interacting with senior managers and external partners.
• Able to work effectively both independently and as part of a small, fast-moving team.What You’ll BringFluent Slovak (C1) and English (B2 or higher).
• Good written and verbal communication skills.
• Ability to prioritize tasks, manage deadlines and maintain attention to detail.

What We Offer

• Real-world experience in one of the world’s leading enterprise software companies
• A mentorship from senior sales and presales professionals
  
• Access to SAP’s learning platforms, webinars and certification opportunities
  
• A diverse, inclusive environment where you can be yourself and learn every day
  
• Networking events and social occasions in BratislavaJoin us at SAP and gain hands-on sales experience that will set you apart in your future career

We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Sales

Job Segment:ERP, Entry Level Sales, Cloud, Database, Pre-Sales, Technology, Sales

EXPECTATIONS AND TASKS

Technical Service Managers (TSM) play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. Your will act as a trusted technical advisor to our customers and partners. This includes analyzing customer’s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.

• Primary contact for customers for discussions​ about technology and innovations and serve as an escalation point person for technical issues​

• Understand the customer business, goals, and challenges to suggest solutions & services

• Identify and position offerings by SAP Enterprise Cloud Services that deliver value to the customer​

• Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.

• Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine)

• Experience and knowledge in SAP NetWeaver Administration, migration and upgrades

• Identify top issues, define service plan, and drive implementation of identified action items across customer landscapes

• Understanding of various SAP cloud solutions and integration scenarios of SAP systems with SCP, Ariba, SuccessFactors etc. (good to have)

• Design optimal SAP configuration to maximize system performance and availability.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.

• Solid know-how on SAP Technologies and Products (SAP certification highly beneficial),

• Hyperscalers certification (AWS, Azure, GCP) is a plus

• Analytical, solution-oriented and experience in working with cross-cultural teams

LANGUAGE SKILLS

• English (advanced/fluent written & spoken)

WORK EXPERIENCE

• 3+ years of Total experience under SAP Technical Administration Background (Preferably in the domain of SAP Basis skill) and should have knowledge & experience on Administration and Operations of SAP solutions.

• Among that, minimum 3 years of experience in customer facing role and should have excellent command on de-escalating the critical situations.

• Hands on experience with working knowledge of Unix/Linux flavors

• Hands on experience with working knowledge of SAP HANA and Sybase databases

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