Sap Successfactors Hcm Ixp Intern -technical Support jobs at Sap in Brazil, Itaituba
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Brazil
Itaituba
42 jobs found
22.06.2024
SAP
SAP SAP SuccessFactors HCM iXp Intern -Technical Support Brazil, Pará, Itaituba
Deliver a support service by performing a root cause analysis, troubleshooting and resolving support incidents reported by global customers. Report bugs to Development Support department. Create and share technical knowledge...
Monitor critical support incidents. Perform initial review of support incidents. Maintain SLAs adherence. Participate in local or global projects. Maintain high Customer Satisfaction in all customer interactionsWhat you bring:We’re looking...
Provide operational support to SAP Partners across their partnership lifecycle. Ability to be flexible in the approach to support SAP Partners in a fast-paced and dynamic environment. Contribute to drive...
Evaluate (from a business perspective) how the customer’s technical issues affect daily business processes. Manage customer expectations in accordance with established SAP processes and procedures. Engage the appropriate stakeholders to...
Troubleshooting complex 3rd and 4th level issues reported by SAP partners via the web-based messaging system and providing the best available solution or workaround within the agreed service levels. Evaluating...
Support building a cloud native data warehouse and analytics application, using cutting edge technologies. Have the opportunity to work with topics such system provisioning, metering, connectivity, semantics, data execution and...
Support SAP software that is being used by industries, governments, and multinational companies around the globe. Investigate and resolve critical system issues via live calls and through a CRM tool...
Deliver a support service by performing a root cause analysis, troubleshooting and resolving support incidents reported by global customers. Report bugs to Development Support department. Create and share technical knowledge...
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