Cash Collections Specialist Mid Shift jobs at Sap in Australia, Melbourne

PURPOSE AND OBJECTIVES

Emarsys' platform, known for AI-driven personalization, covers Email, Mobile, Social, Ads, and Direct channels, offering pre-configured templates for e-commerce and retail.

EDUCATION & QUALIFICATION / SKILLS & COMPETENCIES

• Bachelor or Master´s degree in relevant field of expertise (accounting, business administration, CPA, or similar).
• Awareness of main accounting frameworks; IFRS and/or US GAAP main principles.
• Readiness to drive activities resulting to successful completion of month/quarter-end closing cycles.
• Excellent English verbal & written communication skills
• Motivated, engaged, independent, goal oriented and highly performing individual.
• Analysis and problem-solving skills with Results and Quality orientation.
• SAP, Oracle, Salesforce System and Process environment experience is benefit.
• Knowledge of MS Office (Outlook, Excel, Teams, PowerPoint, SharePoint).
• Organized, punctual individual with strong attention to details.

WORK EXPERIENCE

• 2-5 years work experience in finance preferred
• Any prior work experience in SSC (AP, R2R,) or MNC is welcomed
• Desire to learn, develop and work with new tools, processes, and stakeholders.

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What you will do:

• E2E suspension and termination of orders for all global volume customers (including post-termination activities) and termination of strategic orders up to full termination
• Identify, assess, review and document all suspension/termination related cases for Volume Customers segment (including performing SOX controls and supporting SOX audits)
• Report on and forecast of the suspension and termination (all EHF related) activities’ financial and business impact for the current and future quarters in close cooperation with the GVC reporting SPOC
• Engage with CFOs and Regional Strategic Collections Directors and SPOCs to align on suspension/termination activities.
• Optimize the suspension and termination process working with CC GVC process automation SPOC, leadership, relevant strategic stakeholders and CPIT colleagues.
• Other related duties as assigned

What you will bring:

- proactive, agile, structured, and solution-oriented approach as well as the ability to informally lead

- adaptability to change and unknown and a positive attitude

- good knowledge of excel

- excellent reporting, communication and presentation skills

- expertise in ISP, CRM, and other SAP tools is a plus

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EXPECTATIONS AND TASKS

In your role as a Global Operational Supplier Manager, you contribute significantly to ensuring an efficient and well-orchestrated supplier management.

RESPONSIBILITIES

• Responsible for the execution of the end-to-end third-party risk management process for selected suppliers that are either newly listed or need to have their risk-assessment renewed
• Monitor upcoming renewals and proactively involve and inform all required stakeholders
• Work as the single point of contact for internal stakeholders and the supplier, guiding and supporting them throughout the whole process (e.g., sending reminders to answer questions; discuss potential answers; collect additional information)
• Tracking of the status of the risk assessments, communication of delays, and initiation of escalations
• Preparing decision documents to support SAP’s business deciding on ways to deal with identified risks. In case mitigations are necessary, initiate and monitor changes at supplier
• Steer the supplier performance review through questionnaires and internal interviews
• Support our Global Purchasing Organization during the supplier performance assessment
• Contribution to active knowledge exchange and involvement in the internal risk management community (e.g., share experiences or best practices in community calls)
• Quality check of supplier statement of work (SOW) in alignment with business and Global Procurement Organization
• Ordering process for external 3rd party consultants in SAP Fieldglass with strict adherence to internal policies and processes
• Closely work with the Business Stakeholders to reconcile necessary information
• Guide & advise Project Managers along the 3rd party process

REQUIREMENTS

• Bachelor’s / Master’s degree or equivalent accreditation (required)
• Minimum of 5 years of working experience in a Supplier Management, Risk Management, Procurement, Service Operations, or Project Management Role
• Experience in a fast-paced environment, ability to multitask, prioritize and problem solve
• Highly energized, able to deliver excellent quality under deadline pressure, providing support services that are accurate and rapid
• Ensure compliant operational procedures under legal consideration
• Motivation to actively steer suppliers and internal stakeholders throughout a complex process with limited time available
• Extremely detailed-oriented, organized, and great communication skills (both oral and written)
• Working experience within a cross country working environment (preferred)
• High level of integrity and ethical approach to doing business
• Experience with MS Office (Outlook, Teams, Excel, Word, PowerPoint)
• Experience with SAP Fieldglass and SAP’s ERP system is a plus
• English language skills mandatory in oral and written, German language skills preferred, additional languages are a plus

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