Chief Manager Affordability jobs at Samsung in India, Gurugram

Role and Responsibilities

• Plan roll-out of new projects/initiatives in market in conjunction with current/new partners

• Coordinate with different stake holders at Head Office/Region level for smooth roll out of programs

• Responsible for designing and runningconsumerEMI schemes.

• Implementation of Channel Communication strategies to ensure improved efficiency, feedback, faster download of important information related to such schemes

• Responsible for relationship management with Banks, NBFCs and partner / aggregators.

• Responsible to design & manage affordability schemes during launch & sustenance of the products as well as during festivals.

• Design, allocate and control the budgets given various business priorities. • Monitor the ROI for key business spends

• Work with Internal Stakeholders / Departments e.g. IT, Sales Operations – Commercial,Finance, Legal for various activities involved in On-boarding New Partners, Rolling out newConsumerFinanceOffers and Partner Claim settlements.

Skills and Qualifications

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways

• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions

• Normally receives little instruction on day-to-day work and receives general instructions on new assignments

• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience

Your key responsibilities

• Specify the End to End System Integration Test deliverables for all of the ORAN vendors

• Define the Test reporting criteria with each collaborator and create and maintain a customer dashboard for all Test process reporting and issue tracking items.

• Ensure that the agree Test scope and specification testing reports have been provided by each ORAN vendor

• Optimise the Test execution plans across each ORAN vendors labs to ensure the most optimal testing path is used.

• Ensure that all Test defects are assembled and reported to the key stakeholders and proved an End to End resolution plan for such items

• Guide vendors in fixing issues during root cause analysis activities

• Present Test progress reports to senior stakeholders in the customers organisation

• Create a final Test exit report and system deployment method of procedure documents to the customer.

• In Life Operational Product defect support to the customers technical teams

• Provide Troubleshooting coordination of complex product issues

• Act as the main technical interface for the Samsung Global Service Centre for Problem ticket analysis.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Demonstrated ability in a Technical lead/management role in the telecom/IT sector

• Consistent record in the delivery of complex large scale multi vendor System Integration technical projects

• Previous experience of multi vendor network virtualising solutions such as Open RAN, virtualised RAN/Core.

• Validated customer and partner management skills

• Exceptional communicator both internally and towards the customer

• Excellent organisational skills and an ability to anticipate customer’s needs and act accordingly

• Excellent level of presentation, communication and planning skills.

• Ability to prepare & deliver complex technical concepts to a high standard within tight timescales.

• Fluent in spoken and written English

• Excellent documentation writing skills

• Exceptional ability to navigate large and complex organisations to build relationships and influencing capabilities

• Superb communication and presentation skills

What does success look like?

• You will have optimally led the ORAN System Integration testing phases and achieved the Test completion achievements on time, developing and agreed a solid Hardware and Software Test process with the customer and 3rd party ORAN vendors including the internal Samsung technical teams

• Structured the Test governance and developed the means to communicate timeline alignment to ensure documentation is delivered on time as per the Project achievements

• You will have supported all in life product problem case and ensured that all problems were resolved in a timely and transparent manner

The interview process

The technical interview will involve candidates demonstrating their in-depth knowledge and experience of delivering complex Telco and IT System projects. You will be assessed on your technical knowledge, organisational capability and customer focus. We will ask you to illustrate how your past roles and experience makes you a great fit for this role.

Benefits of working at Samsung include

• Bonus scheme linked to individual, team and company performance

• Car allowance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

• Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency

• Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need

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