Sr Software Engineer Ml Platform - Slack jobs at Salesforce in United States, San Francisco

Job Category

Software Engineering

Job Details

What You Will Be Doing

Lead feature development throughout the software lifecycle: gather requirements, design, build, test, and deploy
Help scale our search services which need to support low latency and high throughput
Have experience with reliably delivering high-quality, distributed, testable, and scalable software
Mentor others in development technologies, tools, and processes
Present your own designs to internal/external groups and review designs of others
Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
Service ownership operate the service, improve supportability, and help resolve customer issues
Improve developer productivity through tooling and software engineering best practices
Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

Skills and Experience

Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent practical experience.
A good understanding of object-oriented programming and experience in at least one object-oriented programming language, e.g. Java, C++.
At least 5 years of object oriented programming experience
Experience using Git / GitHub
Validated understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax
Shown understanding of Database technologies such as SQL, PL/SQL and relational database schema design
Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium
Previous experience with SaaS development
Team player, get-it-done attitude and quick learner
Understanding of Agile/Scrum methodologies
Experience with Search technologies like Lucene, Elasticsearch, Solr is a huge plus!
Experience working on building Search Platforms/features is a huge plus!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000. For California-based roles, the base salary hiring range for this position is $200,800 to $276,100. For Massachusetts based roles, the base salary hiring range for this position is $184,000 to $253,000.

Job Category

Software Engineering

Job Details

Requirements:

• High-Level System Design:Create and own the end-to-end architectural designs for complex new features and services. This includes defining service boundaries, data models, API contracts, and integration patterns for large-scale distributed systems.

• Technical Vision & Strategy:Define and drive the long-term technical vision and architectural roadmap for major product areas. Ensure architectural designs align with business objectives and enterprise-wide technology standards.

• Technical Excellence:You will drive technical excellence for our full-stack technologies, focused on customer experience, extensibility, developer productivity, scale and performance.

• Cross-Functional Leadership:Collaborate with senior leadership, product managers, and Principal Engineers to translate product requirements into robust and scalable technical solutions. Your ability to influence and build consensus across the organization is paramount.

• Experience:12+ years of experience in software development, with at least 4+ years in a software architecture role working on enterprise-scale, mission-critical systems.

• Next-Gen Marketplace:As a technical leader you will have a positive impact in multiple areas and influence the broader technology organization while delivering a compelling technical strategy for taking our marketplace into the next generation.

• Alignment:You will ensure that internal product development is aligned with the strategic direction of the ISV Platform and Technology organization as a whole.

• Collaboration:Collaborate with Architects across the platform to craft a vision and execution plan to improve, expand and scale the entire application lifecycle experience of our ISV partners.

• Architecture VAT leader:You will have in-depth expertise in multiple key technologies and will lead others to deliver new and improved solutions for our customers. You are able to both tackle and advise others on complex problems that are ambiguous, sort through the complexity and dependencies, articulate the problem, and come up with elegantsolutions.

• A related technical degree required.

Preferred Qualifications:

• A strong desire to learn technology and a polyglot attitude

• A commitment to quality, stability and performance

• Experience with automated E2E testing frameworks

• Ownership of the whole software development lifecycle, including:

  • Service ownership

  • Familiarity with CI/CD approaches,

  • Experience supporting and troubleshooting software in production

• Excellent communication skills and a strong team player

• Understanding of how to balance speed of delivery with maintainability

• Proficient in written and spoken English

• Conversant with Salesforce Platform features and best practices

• Experienced in developing and maintaining packaged solutions

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.

Job Category

Software Engineering

Job Details

Responsibilities:

• Drive the vision of enabling a full suite of Salesforce applications on Google Cloud in collaboration with teams across geographies

• Manage, hire and nurture world class team to deliver cloud frameworks, infrastructure automation tools, workflows, and validation platforms on our public cloud platforms

• Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers

• Be technically involved and work closely with product owner and architect to build the best in class services and systems at scale

• Encourage ideas, have your point of view and lead with influence

• Make critical decisions, innovate aggressively while managing risk and ensure the success of the product

• Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity

• Daily management of stand-ups as the ScrumMaster for no more than two engineering teams

• Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain understanding of the deeply technical product as well as to keep your technical acumen sharp

Experience/Skills required:

• Masters / Bachelors degree required in Computer Science, Software Engineering, or Equivalent Experience

• 7 + years leading Software Engineering teams

• Experience leading software development projects with a distinguished track record on technically demanding products which have been released for wider consumption

• Service ownership experience of cloud based distributed services running at B2C scale

• Experience working in scrum/agile development environment. Agile mindset, ability to iterate, take risks and evolve.

• A strong adherent to software engineering best practices which enable building world class products such as unit testing, modular code, right abstractions, continuous integration mindset etc

• Strong data structure and algorithms skills and extensive programming experience, preferably in object oriented languages.

• Working knowledge of Kubernetes, service mesh and other moderntechnologies/serviceson public cloud is desirable*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.

Job Category

Job Details

This is not a typical operations role. You are a force multiplier, responsible for architecting the strategy, building the operational engine, and creating the compelling narratives that drive our entire attrition reduction effort. You will transform complex data and ambitious goals into a clear, actionable roadmap and communicate our progress and vision to the highest levels of the organization. If you are a master storyteller who thrives on building structure from ambiguity and driving impactful outcomes, we want to hear from you.

Your Impact & Responsibilities:

Strategic Planning & Roadmap Design:

• Attrition Reduction Strategy: Architect and own the overarching strategy for identifying and saving at-risk customers and growing stable customers. You will define the frameworks for customer health, establish data-driven programs and playbooks for engagement.

• Program Roadmap: Develop and maintain a multi-quarter program roadmap, identifying and prioritizing key initiatives across technology, process refinement, and new strategic tests to continuously improve our retention capabilities.

Operational Excellence & Execution:

• Operating Model Design: Develop the end-to-end operating structure for the Attrition Programs team, defining the rhythm of the business, engagement models, and rules of engagement to ensure maximum efficiency and impact.

• V2MOM & Governance: Drive the development and management of the Attrition Council’s V2MOM (Vision, Values, Methods, Obstacles, Measures), ensuring it serves as the north star for the program. You will own the execution of the operating model, monitor its effectiveness, and make necessary adjustments to keep initiatives on track.

Data-Driven Insights & Executive Storytelling:

• Narrative Development: Translate raw data and complex operational metrics into a clear, compelling story about the root causes of customer churn. Your primary deliverable will often be end-to-end narratives with powerful visuals for executive-level presentations.

• Performance Dashboards: Build and manage a suite of performance dashboards that serve as the single source of truth for program metrics, including at-risk accounts, save rates, revenue saved, and team activity.

Stakeholder Management & Reporting:

• Executive Business Reviews (EBRs): Own the creation and delivery of quarterly business reviews for the CSG executive leadership team. You will synthesize program performance, strategic insights, and forward-looking recommendations into concise, high-impact presentations.

• Cross-Functional Alignment: Design and implement a robust cross-functional alignment model to ensure seamless collaboration with key partners in Sales, Product, and Support, driving a unified approach to resolving customer issues.

Required Qualifications & Experience:

• 12+ years of experience in a Strategy & Operations, Business Operations, Management Consulting, or a similar strategic role, preferably within a high-growth enterprise SaaS environment.

• Mastery of Executive-Level Storytelling: Proven, extensive experience building end-to-end narratives and visually compelling presentations for senior executive audiences. You must be able to transform complex information into a clear, concise, and persuasive story. A portfolio or examples of prior work may be requested.

• Strategic & Operational Expertise: Demonstrated ability to design and implement strategic plans, operating models, and governance frameworks from the ground up.

• Data-Driven Mindset: Strong analytical skills with a proven ability to dissect complex problems, identify root causes using data, and deliver actionable insights.

• Leadership & Influence: Exceptional ability to influence and align stakeholders at all levels, from individual contributors to C-suite executives, in a cross-functional, matrixed organization.

• Customer Success Acumen: Deep understanding of the Customer Success function, customer lifecycle, and the key drivers of churn and retention.

• Program Management: Proven track record of managing large-scale, complex programs and driving them to successful completion.

• Education: Bachelor’s degree required. MBA or equivalent advanced degree is strongly preferred.

• 3+ years of Management Consulting experience preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $214,800 to $327,600. For Washington D.C based roles, the base salary hiring range for this position is $196,800 to $300,200. For California-based roles, the base salary hiring range for this position is $214,800 to $327,600. For Illinois based roles, the base salary hiring range for this position is $196,800 to $300,200. For Massachusetts based roles, the base salary hiring range for this position is $196,800 to $300,200.

Job Category

Software Engineering

Job Details

The Principal Engineer helps to build the technological vision, drives technology strategy and influences business partners and technology leaders on strategic direction in general. They work with engineering leaders and other software Principal Engineers on the definition and delivery of highly scalable and secure SaaS solutions. This position does not only require excellent technical skills, but outstanding analytical, leadership and influencing skills paired with great business insight. It is a multi-functional leadership role that requires alignment building and communication with all engineering organizationsResponsibilities:

• Accountable for defining and driving software architecture and enterprise capabilities (scalability, fault tolerance, extensibility, maintainability, etc.)
• Design sophisticated software systems for high-end solutions independently
• Determines overall architectural principles, frameworks, and standards
• Works in a consultative fashion with other organizations such as security and operations
• Provide leadership to engineers, QE and product partners
• Drives research, case studies, and prototypes on groundbreaking technologies and how they can be demonstrated
• Leads all aspects of software architecture within the scope of assigned systems
• Analyzes and provides feedback on product strategy
• Works with other Principal Engineers, principal architects, and CTOs to craft the architectural vision and roadmap for the organization.
• Drives long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events
• Actively communicates, encourages and motivates all levels of staff
• Provides (informal) mentor to team members to support their understanding of the architecture and aid in their technical development.Independently designs and delivers automaton and automation framework for Mobile and Desktop products with a quality mindset
• Provides oversight through code and design reviews for features delivered by other developers within their scrum team
• Master the Salesforce development process, culture and code base, in order to improve it
• Analysis and Design: Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, complex scenarios, high impact projects, usability, and accessibility
• Master clouds requirements (e.g. underlying tech stack, business usage, implementation)
• Create end-to-end, cross cloud-impacting, integration automation (API and UI) with complex orgs
• Interface with customers to understand real life usage, build test cases
• Execute Testing with complex org setup, varied data shapes
• Organize and drive cross product testing while advocating for customer enhancements
• Monitor product and/or feature-level quality health metrics (testability, test health, test coverage, etc)
• Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements
• Troubleshoot production issues
• You are providing leadership and coaching to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams

Requirements:

• Mastery of multiple programming languages and platforms:
  Platforms: GIT, GIT hub
  and
  Lightning.
  Languages: Java, Python, Apex, Perl
  and
  Go)
• 15+ years of software development experience
• Ability to independently craft and deliver large sophisticated projects
• Ability to provide (informal) mentorship to team members to support their understanding of the architecture and aid in their technical development
• Experience with Agile development methodology (e.g., Scrum)
• Expert experience with industry quality & usability practices
• In-depth experience with AI tools and LLM
• Expert experience in writing functional and End-to-End automation (UI/API)
• Expert experience in creating and architecting automation frameworks, productivity tools, and CI/CD pipelines
• Ability to work with other Principal Engineers, principal architects, and Chief Technology Officers to craft the architectural vision and roadmap for the organization
• Develops technical performance architecture that solves most complex performance issues
• Ability to drive long-term design strategies that span multiple complex projects, deliver technical reports and performance presentations to customers and at industry events
• Ability to build an environment for clear and open discussion of all issues You involve the right people, from your team and others, to resolve critical issues
• Experience in short release cycles, and the full software lifecycle. Some roles require experience with a product that was released for public consumption across multiple releases
• Excellent written and verbal communication skills
• A related technical degree required

Check out ourwhich explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Check out our

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.

Job Category

Software Engineering

Job Details

Must haves

• Excellent programming skills in Python / Java / Terraform / Go
• Must have an open mind to learn new technologies and concepts.
• Experience in Postgress, Terraform, Kubernetes, Docker, Spinnaker is preferred.
• Knowledge in Oracle Database, Patching Oracle Database (RU/PSU), Troubleshooting etc
• Experience in public cloud skills
• Systems: Good understanding of Cloud Technologies like AWS

Nice to haves

• Knowledge in Elastic Search/Kibana stack.
• Knowledge in REST APIs.

Who you are…

• Self-starter.You are intrinsically motivated and a lifetime learner. You are unintimidated by ambiguity or a hard problem and are always looking for ways to innovate, improve, and raise the bar!

• Expert. Demonstrate high proficiency in engineering best practices, such as accessibility, fault tolerance, concurrency, reusability, extensibility, API design, maintainability, security, scalability, testability, and overall quality.

• Driver. You can lead engineers by example in continuously improving both the quality and productivity of your deliverables.

• Doer. Demonstrate a consistent track record of driving the creation of features that are impactful to our customers.

• Influencer. Participate in the reviews of other teams' designs, and provide constructive and clear feedback when reviewing the work of others.

• Communicator.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $172,000 to $276,100.

Job Category

User Experience

Job Details

What you'll be doing

• Owning the design strategy and standards for Slack’s mobile experience across platforms, ensuring a high quality bar for our shipped applications.
• Ensuring our applications stay up to date with the changes to Operating Systems standards by staying ahead of upcoming releases and devices.
• Lead projects that focus on the core of the Slack experience, ensuring comprehensible information architecture, building best in class patterns, and evolving our offering to meet the unique customer needs for our mobile experience.
• Ensuring the Slack’s design organization is delivering consistent, cohesive, and accessible work to their cross functional partners through advocacy, evangelism, and investing in robust documentation of our design system.
• Ideation and prototyping
• Reviewing, auditing, and critiquing your peers design work for mobile platforms through open office hours and asynchronous workflows.
• Work in close collaboration with Design Leadership to inform and improve our design processes.
• Work cross-functionally with Product and Engineering partners to represent the design team, facilitate design discussions, ensure quality implementation, and play an active role in prioritization and planning.
• Work in the open, comfortably sharing your contributions to solicit feedback from your peers, executives, and cross functional partners.

What you should have

• 7-9 years of experience in an individual contributor role, on a Product Design team with a heavy focus on building experiences for Android and iOS.
• An outstanding portfolio, showcasing excellent application of Product ideation, User centered experiences, and Visual design execution.
• Demonstration of experience and knowledge of building usable, accessible, and modular designs solutions that solve for a wide array of customer archetypes.
• Examples of varying approaches of rapidly prototype concepts individually through design tools, or in close collaboration with engineers, with the goal of bringing alignment of stakeholders of proposed solutions.
• A well displayed understanding of dependencies between design, client and backend technologies and standards.
• Experience that leverages design systems that are used in parallel by designers and engineers.
• Comfort in strategically supporting multiple projects successfully and balancing the needs of different work streams. Collaborating and coordinating across multiple teams and their respective designers.
• Nice to have: Working on personal projects that demonstrate prototyping with code or building your own applications.

Please submit a résumé with links to your portfolio & password to review. Submissions without portfolios or work samples will not be considered.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.