Ai Software Engineer - Agentforce jobs at Salesforce in United States, San Francisco

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About this role

Sitting at the intersection of design and technology, this role partners closely with our global creative leaders to transform conceptual ideas into inspiring, tangible experiences. In collaboration with the Animator Storyteller - AI, you’ll bring vision to life—whether through motion, 3D environments, prototypes, or other immersive formats— helping to reimagine event experiences, jumpstarting advertising concepts, unlocking bold new ways to pitch ideas to our leaders, and more. If they can dream it, you can make it.

As a meticulous craftsperson, you’ll bring an exceptional eye for design detail, a deep understanding of brand systems, and the ability to translate brand principles into every visual touchpoint—ensuring each asset not only represents the best of us, but also showcases our brand in fresh, inspiring ways that energize our marketing and brand engine. No matter how quick the turnaround, your work reflects the highest standards of design excellence and consistency.

As a self-starter, you will thrive in a fast-paced, high-pressure environment, can adapt to shifting priorities, and excel when faced with ambiguity. You’ll be a proactive self-starter—someone who takes initiative, leans forward, and can deliver exceptional work with little direction.

What you will do

• Bring creative concepts to life — transforming ideas into compelling visual and experiential outputs

• Partner with AI lead and creative leads to rapidly prototype, animate, and visualize concepts for internal and executive presentations, videos, and pitches

• Develop storytelling that pulls concept art off the page, building immersive experiences that inspire action

• Act as a bridge between creative ideation and technical execution, translating for both creative teams and business stakeholders

• Experiment with and implement AI-driven tools and techniques (Runway, Midjourney, etc.) to accelerate concept realization

• Support creative selling motions to executives and other stakeholders with polished, high-impact deliverables

• Design across a wide range of mediums (web, social, email, print, environmental, presentations) with consistency and craft

• Translate abstract brand strategy into clear, beautiful visual design that resonates globally

• Collaborate with creative leads to create cohesive marketing executions

• Refine layouts, typography, color, and hierarchy in executions to ensure clarity, usability, and brand consistency across concepts

What experience you have

• BA/BFA in Design, Art, or a related field (or equivalent experience)

• 8+ years of creative experience in-house or agency, ideally within a design-forward, brand-driven environment

• Strong portfolio demonstrating conceptual design, storytelling, and execution across mediums (digital, motion, 3D, experiential)

• Deep expertise in core design tools (Adobe Creative Suite, Figma, Keynote/PowerPoint)

• Proficiency in creative AI tools and emerging design technologies; Runway, Veo3 and Midjourney experience a plusMotion/film experience strongly preferred

• Exceptional ability to translate creative vision into visual/motion outputs that resonate with both creatives and executives

• Strong background in design and systems thinking

• Experience creating scalable design frameworks that empower global teams to deliver on-brand creative

• Demonstrated ability to design for both digital (web, email, social) and physical (print, environmental, event) formats

• Understanding of accessibility standards and inclusive design best practices

• Track record of elevating creative work with meticulous attention to craft and detail

• Proven track record of rapid prototyping and creative problem-solving under tight timelines

• Ability to work in fast-paced, high-pressure environments with shifting priorities

• Thrives in ambiguous situations, working with little direction while maintaining high quality

• Outstanding presentation and communication skills

Why you are excited about this role

• You thrive at the intersection of creativity and technology

• You love turning abstract ideas into visually stunning, tangible experiences

• You work well under pressure and can adapt quickly to changing priorities

• You take initiative and lean forward, even in moments of uncertainty

Why we are excited about you

• You’re an inspired, positive creative force who always brings fresh ideas to the table

• You have “Yes, and…” energy—pushing ideas forward rather than shutting them down

• You’re a fast learner who can shift seamlessly between design, motion, and technical problem-solving

• You see constraints as creative opportunities

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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What You Will Be Doing

Lead feature development throughout the software lifecycle: gather requirements, design, build, test, and deploy
Help scale our search services which need to support low latency and high throughput
Have experience with reliably delivering high-quality, distributed, testable, and scalable software
Mentor others in development technologies, tools, and processes
Present your own designs to internal/external groups and review designs of others
Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
Service ownership operate the service, improve supportability, and help resolve customer issues
Improve developer productivity through tooling and software engineering best practices
Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

Skills and Experience

Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent practical experience.
A good understanding of object-oriented programming and experience in at least one object-oriented programming language, e.g. Java, C++.
At least 5 years of object oriented programming experience
Experience using Git / GitHub
Validated understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax
Shown understanding of Database technologies such as SQL, PL/SQL and relational database schema design
Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium
Previous experience with SaaS development
Team player, get-it-done attitude and quick learner
Understanding of Agile/Scrum methodologies
Experience with Search technologies like Lucene, Elasticsearch, Solr is a huge plus!
Experience working on building Search Platforms/features is a huge plus!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Requirements:

• High-Level System Design:Create and own the end-to-end architectural designs for complex new features and services. This includes defining service boundaries, data models, API contracts, and integration patterns for large-scale distributed systems.

• Technical Vision & Strategy:Define and drive the long-term technical vision and architectural roadmap for major product areas. Ensure architectural designs align with business objectives and enterprise-wide technology standards.

• Technical Excellence:You will drive technical excellence for our full-stack technologies, focused on customer experience, extensibility, developer productivity, scale and performance.

• Cross-Functional Leadership:Collaborate with senior leadership, product managers, and Principal Engineers to translate product requirements into robust and scalable technical solutions. Your ability to influence and build consensus across the organization is paramount.

• Experience:12+ years of experience in software development, with at least 4+ years in a software architecture role working on enterprise-scale, mission-critical systems.

• Next-Gen Marketplace:As a technical leader you will have a positive impact in multiple areas and influence the broader technology organization while delivering a compelling technical strategy for taking our marketplace into the next generation.

• Alignment:You will ensure that internal product development is aligned with the strategic direction of the ISV Platform and Technology organization as a whole.

• Collaboration:Collaborate with Architects across the platform to craft a vision and execution plan to improve, expand and scale the entire application lifecycle experience of our ISV partners.

• Architecture VAT leader:You will have in-depth expertise in multiple key technologies and will lead others to deliver new and improved solutions for our customers. You are able to both tackle and advise others on complex problems that are ambiguous, sort through the complexity and dependencies, articulate the problem, and come up with elegantsolutions.

• A related technical degree required.

Preferred Qualifications:

• A strong desire to learn technology and a polyglot attitude

• A commitment to quality, stability and performance

• Experience with automated E2E testing frameworks

• Ownership of the whole software development lifecycle, including:

  • Service ownership

  • Familiarity with CI/CD approaches,

  • Experience supporting and troubleshooting software in production

• Excellent communication skills and a strong team player

• Understanding of how to balance speed of delivery with maintainability

• Proficient in written and spoken English

• Conversant with Salesforce Platform features and best practices

• Experienced in developing and maintaining packaged solutions

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Responsibilities:

• Drive the vision of enabling a full suite of Salesforce applications on Google Cloud in collaboration with teams across geographies

• Manage, hire and nurture world class team to deliver cloud frameworks, infrastructure automation tools, workflows, and validation platforms on our public cloud platforms

• Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers

• Be technically involved and work closely with product owner and architect to build the best in class services and systems at scale

• Encourage ideas, have your point of view and lead with influence

• Make critical decisions, innovate aggressively while managing risk and ensure the success of the product

• Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity

• Daily management of stand-ups as the ScrumMaster for no more than two engineering teams

• Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain understanding of the deeply technical product as well as to keep your technical acumen sharp

Experience/Skills required:

• Masters / Bachelors degree required in Computer Science, Software Engineering, or Equivalent Experience

• 7 + years leading Software Engineering teams

• Experience leading software development projects with a distinguished track record on technically demanding products which have been released for wider consumption

• Service ownership experience of cloud based distributed services running at B2C scale

• Experience working in scrum/agile development environment. Agile mindset, ability to iterate, take risks and evolve.

• A strong adherent to software engineering best practices which enable building world class products such as unit testing, modular code, right abstractions, continuous integration mindset etc

• Strong data structure and algorithms skills and extensive programming experience, preferably in object oriented languages.

• Working knowledge of Kubernetes, service mesh and other moderntechnologies/serviceson public cloud is desirable*LI-Y

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The Principal Engineer helps to build the technological vision, drives technology strategy and influences business partners and technology leaders on strategic direction in general. They work with engineering leaders and other software Principal Engineers on the definition and delivery of highly scalable and secure SaaS solutions. This position does not only require excellent technical skills, but outstanding analytical, leadership and influencing skills paired with great business insight. It is a multi-functional leadership role that requires alignment building and communication with all engineering organizationsResponsibilities:

• Accountable for defining and driving software architecture and enterprise capabilities (scalability, fault tolerance, extensibility, maintainability, etc.)
• Design sophisticated software systems for high-end solutions independently
• Determines overall architectural principles, frameworks, and standards
• Works in a consultative fashion with other organizations such as security and operations
• Provide leadership to engineers, QE and product partners
• Drives research, case studies, and prototypes on groundbreaking technologies and how they can be demonstrated
• Leads all aspects of software architecture within the scope of assigned systems
• Analyzes and provides feedback on product strategy
• Works with other Principal Engineers, principal architects, and CTOs to craft the architectural vision and roadmap for the organization.
• Drives long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events
• Actively communicates, encourages and motivates all levels of staff
• Provides (informal) mentor to team members to support their understanding of the architecture and aid in their technical development.Independently designs and delivers automaton and automation framework for Mobile and Desktop products with a quality mindset
• Provides oversight through code and design reviews for features delivered by other developers within their scrum team
• Master the Salesforce development process, culture and code base, in order to improve it
• Analysis and Design: Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, complex scenarios, high impact projects, usability, and accessibility
• Master clouds requirements (e.g. underlying tech stack, business usage, implementation)
• Create end-to-end, cross cloud-impacting, integration automation (API and UI) with complex orgs
• Interface with customers to understand real life usage, build test cases
• Execute Testing with complex org setup, varied data shapes
• Organize and drive cross product testing while advocating for customer enhancements
• Monitor product and/or feature-level quality health metrics (testability, test health, test coverage, etc)
• Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements
• Troubleshoot production issues
• You are providing leadership and coaching to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams

Requirements:

• Mastery of multiple programming languages and platforms:
  Platforms: GIT, GIT hub
  and
  Lightning.
  Languages: Java, Python, Apex, Perl
  and
  Go)
• 15+ years of software development experience
• Ability to independently craft and deliver large sophisticated projects
• Ability to provide (informal) mentorship to team members to support their understanding of the architecture and aid in their technical development
• Experience with Agile development methodology (e.g., Scrum)
• Expert experience with industry quality & usability practices
• In-depth experience with AI tools and LLM
• Expert experience in writing functional and End-to-End automation (UI/API)
• Expert experience in creating and architecting automation frameworks, productivity tools, and CI/CD pipelines
• Ability to work with other Principal Engineers, principal architects, and Chief Technology Officers to craft the architectural vision and roadmap for the organization
• Develops technical performance architecture that solves most complex performance issues
• Ability to drive long-term design strategies that span multiple complex projects, deliver technical reports and performance presentations to customers and at industry events
• Ability to build an environment for clear and open discussion of all issues You involve the right people, from your team and others, to resolve critical issues
• Experience in short release cycles, and the full software lifecycle. Some roles require experience with a product that was released for public consumption across multiple releases
• Excellent written and verbal communication skills
• A related technical degree required

Check out ourwhich explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Check out our

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Must haves

• Excellent programming skills in Python / Java / Terraform / Go
• Must have an open mind to learn new technologies and concepts.
• Experience in Postgress, Terraform, Kubernetes, Docker, Spinnaker is preferred.
• Knowledge in Oracle Database, Patching Oracle Database (RU/PSU), Troubleshooting etc
• Experience in public cloud skills
• Systems: Good understanding of Cloud Technologies like AWS

Nice to haves

• Knowledge in Elastic Search/Kibana stack.
• Knowledge in REST APIs.

Who you are…

• Self-starter.You are intrinsically motivated and a lifetime learner. You are unintimidated by ambiguity or a hard problem and are always looking for ways to innovate, improve, and raise the bar!

• Expert. Demonstrate high proficiency in engineering best practices, such as accessibility, fault tolerance, concurrency, reusability, extensibility, API design, maintainability, security, scalability, testability, and overall quality.

• Driver. You can lead engineers by example in continuously improving both the quality and productivity of your deliverables.

• Doer. Demonstrate a consistent track record of driving the creation of features that are impactful to our customers.

• Influencer. Participate in the reviews of other teams' designs, and provide constructive and clear feedback when reviewing the work of others.

• Communicator.

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Desired skills:

* Expertise in designing and developing scalable, resilient, and fault-tolerant transactional and distributed systems in enterprise production environments
* Strong Object-Oriented programming skills, particularly in Python and Java, within a Unix/Linux environment, with a solid understanding of modern object-oriented programming techniques and design patterns.
* Extensive experience with public cloud platforms, especially AWS and GCP.
* Proficiency applying sophisticated statistical techniques to understand the behavior of large scale distributed systems, build and benchmark metrics, and forecast future performance
* Hands-on experience with modern technologies, patterns and tools related to advanced analytics.
* Hands-on experience with using the latest AI technologies to improve quality, efficiency, and speed.
* Proven ability to use telemetry and metrics to drive operational excellence.
* Experience with Spark, Trino, Airflow, and Jupyter Notebook.
* Quick learner with the ability to deliver high-quality code in a fast-paced, dynamic team environment.
* Detail-oriented software engineer responsible for writing functional and unit tests, as well as reviewing and testing teammates' code.
* Familiarity with Agile development methodology and a commitment to continual improvement of team performance.
* Effective communicator with strong leadership skills, capable of mentoring and being mentored by others.
* Inventive and creative; able to stay on task and deliver incrementally and on time.
* Experience with data warehouse, data lake and big data technologies.
* Strong communication skills to explain models and algorithms to stakeholders.

You should have 8+ years of professional experience, or MS in a relevant academic field and 6+ years of professional experience. Experience with relational databases is a big plus.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement