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The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.Responsibilities:

• Coordinate and lead the entire solution cycle through close collaboration with other teams.

• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.

• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.

• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.

• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.

• Attain quarterly and annual objectives assigned by management.

• Respond efficiently to RFPs.

• Lead the technical side of the sales cycle.

• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• 10+ years of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.

• Experiences of selling into customers across the UK in the Communications, Media, Sports or Gaming sector

• Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts

• Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.

• Proven oral, written, presentation, and interpersonal communication and relationship skills.

• Proven time management skills in a dynamic team environment.

• Ability to work as part of a team to tackle problems in dynamic, energising environments.

• Inquisitive, practical, and passionate about technology and sharing knowledge.

• Loves to be the first to know something and to understand why and how things happen.

• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.

• Good at explaining ideas and finding ways to keep people’s attention.

• Willing and able to travel occasionally.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).

• Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud) and consulting experience are strongly recommended

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Principal Responsibilities:

• Partner with Account Executives to understand customer needs, build value-driven solution strategies, and support deal execution.

• Deliver engaging product demonstrations, technical presentations, and proof-of-concepts that highlight the Signature Success Plans differentiation.

• Translate complex business and technology challenges into clear solution architectures leveraging the Signature Success Plan offering.

• Lead technical discovery sessions to uncover customer requirements that align with their digital transformation goals.

• Build and maintain trusted relationships with technical and business stakeholders, including architects, developers, and executives.

• Collaborate with Product Management and Customer Success to ensure customer needs are represented and delivered.

• Continuously develop expertise in MuleSoft, Salesforce, and the broader integration and automation ecosystem.

Required Experience:

• 5+ years of experience in presales, solution engineering, consulting, or a related technical role.

• Strong technical background in integration, APIs, middleware, microservices, and/or enterprise application architecture.

• Excellent communication and presentation skills with the ability to influence technical and business audiences.

• Proven ability to design and articulate solution architectures that address both technical and business needs.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the values & behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Required Skills & Attributes:

• Ability to prioritize, multi-task, and perform effectively under pressure

• Great attention to detail, with strong analytical and problem-solving skills

• Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment

• Deep understanding of customer success principles, solutioning approaches, and considerations

• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in

• High energy, outgoing, positive attitude, and ability to motivate others

• Results-driven, tenacious, and driven to succeed in a fast-paced environment.

• Ability to learn quickly and adapt to change

• Ability to travel up to 25%

Nice to haves:

• MuleSoft certifications (MuleSoft Certified Developer, MuleSoft Certified Architect, etc.)

• Salesforce certifications (Certified Salesforce Admin, Certified Agentforce Specialist, etc.)

• Industry knowledge

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you a technically-minded, courageous communicator with a startup mentality and a passion for innovation? Do you thrive in a fast-paced environment where you can build, scale, and evangelize cutting-edge solutions? Salesforce is heavily investing in two key specialist teams and solutions: HR Service (soon to include ITSM) and Partner Ecosystem Management (an upgraded version of Partner Relationship Management). We've recently established these teams and are excited to continuously develop programming, assets, and foundational elements to drive the growth and success of these product portfolios.

role sits within our Emerging Business Unit, focusing on products in a similar growth lifecycle phase. Our mission is to incubate, scale, and grow these solutions with a startup mindset. You'll operate as a subject matter expert, articulating the value of our solutions and their seamless integration within the broader Salesforce portfolio. This is a dynamic role where your ability to think outside the box, challenge the status quo, and identify solutions that drive sales will be key to our team's success.

Product Overview

As a Specialist Solution Engineer, you will be instrumental in demonstrating and evangelizing two critical solution areas:

• 
  Our PEM solution provides a unified, scalable platform for businesses to manage their entire partner lifecycle. This comprehensive "partner command center" eliminates fragmented systems and administrative complexity. You'll be selling a solution that helps companies:

• Streamline Partner Onboarding & Engagement:Simplify the entire process from recruitment to ongoing collaboration, ensuring partners are quickly enabled and integrated.

• Boost Partner Productivity:Provide secure, customizable partner portals, automation tools, and integrated access to sales processes (leads, opportunities, quotes, orders) for more efficient partner work.

• Enhance Partner Enablement:Deliver targeted training, marketing content, and essential resources to ensure partners have what they need to succeed.

• Optimize Channel Strategy:Leverage rich insights and analytics to guide partner tiering, incentive programs, and overall business planning, enabling data-driven decisions.

• Facilitate Seamless Collaboration:Foster real-time collaboration between internal teams and partners, ensuring coordinated support and faster deal velocity.

• 
  Complementing PEM, our Channel Revenue Solutions are designed to optimize and automate the complex financial aspects of channel sales, including the powerful Revenue Cloud and specialized Channel Revenue Management capabilities. You'll be helping clients:

• Automate Product-to-Cash Processes:Enable end-to-end revenue generation and management on a single, trusted platform, supporting both one-time sales and subscription services.

• Simplify Pricing & Quoting:Streamline product catalog management, define consistent pricing models, and empower sales reps (both direct and and partner) to configure complex products and generate accurate quotes with ease.

• Optimize Rebate and Incentive Programs:Gain total control over program setup, track and enforce all types of rebate programs (growth, volume, ship and debit, price protection), and ensure accurate payouts, building partner trust and loyalty.

• Gain Unified Visibility:Bring all channel inventory, rebates, payouts, and transaction data into Salesforce, providing a complete picture of partner activity and financial performance.

• Drive Channel Growth:Motivate partners through automated deal registration, streamlined claim submissions, and transparent insights into new opportunities and payout statuses, directly impacting their bottom line and your client's revenue.

Responsibilities

A Specialist Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines. Your key responsibilities will include:

• Support deal cyclesspecifically tied to Partner Ecosystem Management and Channel Revenue Management Solutions, including:

• Performing Discovery Calls

• Performing Product Demonstrations

• Supporting technical architecture meetings

• Create and develop assets and programmingto scale the Partner Ecosystem Management teams and solutions. This can include:

• Industry point-of-views

• Demo components and recordings

• Technical point-of-view documents

• Discovery guides

• Workshop programming

• Attend eventsto evangelize solutions (Salesforce World Tours, industry events, Dreamforce).

• Internally evangelizethe solutions across our Core and Service Cloud Account Executives (AEs) and Solution Engineers (SEs).

• Stay up to date on product innovationto be able to speak to and demonstrate key features and benefits.

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience.

• Minimum of 4 years of professional experience in a Solution Engineering space or relevant adjacent roles.

• Deep experience and understanding of theSalesforce Platformis required.

• Solid oral, written, presentation, collaboration, and interpersonal communication skills.

• Ability to work as part of a team to solve technical problems in varied environments.

• Strong presentation skills, both virtually and in person.

• Value proposition-minded with strong business acumen.

Preferred Qualifications

• Preferred experience withSales Cloud, Experience Cloud, and/or Marketing Cloud.

• Salesforce Admin 201 certification or similar technical certification preferred.

• Previous experience as a solution/sales engineer for a CRM company or similar technology.

What We Offer

• A dynamic, fast-paced environment with exciting challenges and opportunities to build compelling solutions.

• The chance to interact with the entire customer lifecycle, from discovery to solution implementation.

• Opportunities for continuous learning and professional development.

• A collaborative and supportive team environment that values innovation and fun.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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our UKI Governmentuse cases and opportunities.

On specific opportunities, partner with the AE and help coordinate the rest of the Opportunity team to help drive the opportunity to close.

• Teaming with specialist teammates, design innovative solutions to address the varied challenges faced by healthcare organisations and build those solutions on the Salesforce platform.

• Present customised story-driven demonstrations aligned with key business value and solution differentiation.

• Proactively research and develop technical points of view in alignment with industry knowledge and understanding of the customer’s enterprise vision

• In pre-sales contexts, present Salesforce platform advantages, including security and cloud infrastructure, to a variety of technical and non-technical audiences including a wide range of stakeholders from line-staff right up to C-level executives

• Contribute to RFP/RFI submissions by coordinating response themes, response ownership, and co-creation of executive summaries alongside the rest of the account team

• Participate in training and certifications to acquire and maintain the knowledge necessary to be effective in role

• Attain quarterly and annual objectives that you will define collaboratively with your manager

• Function effectively in a fast-paced, high-energy market segment and successfully balance multiple projects (Sales opportunities, enterprise RFPs, SME programs and internal enablement)

If you possess a passion for Public Sector, creating and bringing strategic visions to life, critical thinking skills, and an unwavering commitment to customer success, you may be the ideal candidate for the job

• Prior experience within Central Government, MOD, Justice or Government Agencies and/or enterprise technology sales is highly desirable

• Excellent communication and presentation skills are a must

• Deep experience in the IT industry, with experience in either pre-sales, implementation, or post-sales customer support on the Salesforce platform is desirable

• Knowledge, interest, and/or background in the healthcare space

• The capacity to thrive in a fast-paced, ever-evolving, team-selling tech sales environment

• Ability to work as part of a team to solve business and technical problems at all levels of healthcare institutions,

• Solid verbal, written, presentation, and interpersonal communication skills – in both remote and onsite settings

• Proven time management & prioritisation skills in a dynamic sales environment

• Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams

• (Desirable) Experience within any or all of the following Salesforce product suites: Sales Cloud, Service Cloud, Health Cloud, Platform, and/or Experience Cloud

• (Desirable) Salesforce administrator or technical experience (beyond end-user)

• *Desirable) Salesforce certifications - such as Administrator, Advanced Administrator, Sales Cloud, Service Cloud, etc.

• (Desirable) Salesforce industry cloud / Vlocity experience including but not limited to common capabilities like Omni Studio, Business Rules Engine, Scheduler, Data Processing Engine, etc

• (Desirable) Previous experience in pre-sales consulting as a Solution Engineer, Sales Engineer, Solutions Architect, Solutions Consultant, or other related roles,

• (Desirable) Consulting or professional services experience implementing or at least configuring Salesforce

• (Desirable) Likes to be the first to know something and to understand why and how things work

• (Desirable) Being inquisitive: practice at asking questions and searching out answers. You love solving riddles and challenging puzzles

• (Desirable) Highly driven and self motivated with the ability to learn quickly in an ever-changing environment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Description

Your Responsibilities:

* To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value
* Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams.
* Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.
* To fully understand and clearly articulate the benefits of Salesforce to customers at every level, examples include; Administration/IT Staff, managers and "C" level executives.
* Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
* Display initiative, self motivation and deliver high quality results along with meeting all expectations

PersonalAttributes/Experience:

* Understanding the unique business requirements of customers within multiple industries andtranslating/presentingthose needs into a compelling vision and roadmap for our customers.
* Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
* Solid oral, written, presentation and interpersonal communication and relationship skills.
* Proven time management skills in a dynamic team environment.
* Ability to work as part of a team to solve problems in dynamic, energising environments.
* Inquisitive, practical and passionate about technology and sharing knowledge.
* Likes to be the first to know something and to understand why and how things happen.
* Good at searching out information and experimenting, loves to concentrate on a particular topic and to solve puzzles.
* Good at explaining ideas and finding ways to keep people’s attention.
* Willing and able to travel occasionally
* Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement