Platform & Security Account Executive - Polish English Speaking jobs at Salesforce in United Kingdom, London

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As an Agentic Experience Specialist, you will be at the forefront of the evolution of user experience, specializing in crafting natural, effortless, and intuitive interactions between users and AI systems on the Salesforce platform. This role is pivotal in humanizing the power of AI by designing communication patterns that are clear, context-aware, and rooted in trust.

You will work directly with customers to design, implement, and optimize AI-powered solutions, ensuring every interaction feels like a natural extension of the customer relationship. Your goal is to create intelligent, brand-aligned behaviors for autonomous AI agents, enabling users to trust, understand, and confidently interact with AI-powered solutions that augment human productivity and creativity.

• User Understanding & Customer Strategy:Collaborate directly with customers to understand their unique business needs and current experience to design AI-driven solutions that optimize workflows while maintaining high customer satisfaction. Conduct deep user research, including contextual inquiry, surveys, and analysis of existing chat and call transcripts, to understand user needs, behaviors, and pain points. Synthesize research findings into user personas and "as-is" journey maps to identify opportunities for improvement within the customer experience.

• Conversation & Interface Design:Lead the design of next-generation conversational AI interfaces for the Salesforce platform, ensuring they are intuitive, human-centered, and aligned with the brand's voice. You will define the AI agent's persona and design comprehensive dialogue flows and conversation maps. You will also focus on the design and implementation of voice interfaces, making them natural, empathetic, and responsive.

• Prototyping & Testing:Create conversational prototypes using tools like Voiceflow or Botsociety to visualize, test, and refine interaction flows early in the design process. You will design and executeconversation-specifictest cases covering primary flows, edge cases, and error scenarios. You'll also use a "Truth Curve" approach, using continuous testing and learning cycles to validate hypotheses with data rather than assumptions.

• Collaboration & Implementation:Work closely with cross-functional teams—including engineering, product management, and customer success—to ensure the successful implementation of conversational agents on the Salesforce platform. You'll also develop and maintain comprehensive design documentation to serve as a single source of truth for the AI's behavior.

• Monitoring & Optimization:Analyze user feedback and live conversational data to identify pain points and opportunities for continuous improvement. You'll use data analytics to continuously refine the user experience, ensuring AI models evolve with customer demands.
  

• Deep understanding of conversation design principles, NLU concepts (intents, utterances, entities), and human-to-human communication.

• Strong user research and empathy skills, with a proven ability to design customer-centric AI solutions that focus on personalization and usability.

• Experience with conversational prototyping tools (e.g., Figma, Botsociety, Voiceflow) and familiarity with prompt engineering for Large Language Models (LLMs).

• Experience with Salesforce products, particularly Service Cloud, Einstein, Salesforce Flow, and Salesforce Voice, with a strong understanding of AI-powered automation.

• Excellent writing and dialogue scripting abilities with a focus on clarity and brand alignment, paired with strong collaboration skills to work with cross-functional teams.

• Ability to interpret conversation data and analytics to measure the success of interfaces and drive improvements.
  

• Relevant certifications and/or experience in conversation design, AI voice interfaces, or Salesforce Voice.

• Experience engaging with C-level executives to define AI and UX strategies for large-scale projects.

• Proven ability to facilitate experience-based design workshops with customers to gather insights and shape product offerings.

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The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.Responsibilities:

• Coordinate and lead the entire solution cycle through close collaboration with other teams.

• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.

• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.

• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.

• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.

• Attain quarterly and annual objectives assigned by management.

• Respond efficiently to RFPs.

• Lead the technical side of the sales cycle.

• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• 10+ years of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.

• Experiences of selling into customers across the UK in the Communications, Media, Sports or Gaming sector

• Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts

• Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.

• Proven oral, written, presentation, and interpersonal communication and relationship skills.

• Proven time management skills in a dynamic team environment.

• Ability to work as part of a team to tackle problems in dynamic, energising environments.

• Inquisitive, practical, and passionate about technology and sharing knowledge.

• Loves to be the first to know something and to understand why and how things happen.

• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.

• Good at explaining ideas and finding ways to keep people’s attention.

• Willing and able to travel occasionally.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).

• Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud) and consulting experience are strongly recommended

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We are looking for ato manage a portfolio of top UK retail brands. This is a highly strategic role where you will play a critical part in pipeline generation, deal execution, andwith key stakeholders across some of the most recognisable names in the UK.

What You’ll Do:

• Manage a portfolio of top-tier UK accounts , driving revenue growth and strategic account expansion.

• Develop and execute account strategies that align Salesforce’s solutions with customer business objectives, supporting retail digital transformation.

• Own pipeline generation and early-stage sales cycles , proactively identifying new opportunities within the existing account base.

• Build strong relationships with C-level and senior stakeholders in IT, Marketing, and Digital teams to position Salesforce as a trusted advisor.

• Collaborate with internal teams including Solution Engineers, Industry Leads, and Customer Success to deliver tailored solutions.

• Stay ahead of industry trends and understand how Salesforce’s technology can solve key industry challenges like omni-channel commerce, personalisation, AI-driven insights, and operational efficiency.

• Meet and exceed pipeline and sales activity targets , contributing to overall revenue growth for the Retail Vertical.

What We’re Looking For:

• Proven B2B sales experience (SaaS, CRM, or enterprise software preferred) with a track record of developing and progressing pipeline.

• Experience selling to Retail organisations is highly desirable.

• Strong understanding of the retail industry’s challenges and trends, including omni-channel commerce, digital transformation, and customer experience innovation .

• Ability to build relationships with senior decision-makers and collaborate effectively in a strategic sales environment .

• Passion for innovation, learning, and working in a high-performing, team-oriented sales culture.

• Salesforce experience or ecosystem knowledge is a plus but not required.

Why Join Salesforce?

• World-Class Training & Development – Industry-leading onboarding, mentorship, and enablement to set you up for success.

• Career Growth – Be part of a company consistently recognized as a best place to work, with a clear path for advancement.

• Compensation & Benefits – Competitive OTE, extensive benefits, generous PTO, and a culture that values work-life balance.

• Impact & Innovation – Help shape the future of retail with AI-powered CRM, Data Cloud, and cutting-edge industry solutions .

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• Cloud Account Executive, Tableau

  As the market-leading choice for modern business intelligence, our analytics platform makes it easier for people to explore and manage data, and faster to discover and share insights that can change businesses and the world. Everything we do is driven by our mission to help people see and understand data, which is why our products are designed to put the user first—whether they’re an analyst, data scientist, student, teacher, executive, or business user. From connection through collaboration, Tableau is the most powerful, secure, and flexible end-to-end analytics platform.About the Opportunity:
  

  As a New Logo Growth (GB) Account Executive, you'll sell the Tableau platform into a set of whitespace accounts to businesses with 600+ employees. Collaborating with customers on the Salesforce Platform, you'll evangelize solutions that will help them reach their business objectives and blaze new trails within their organizations.
  

  What We're Looking For:

  • Curious & Commercially Astute

  • You bring a research-first mindset and excel at customer discovery. You’re skilled at uncovering the real business challenges beneath the surface, and you thrive on understanding what makes each prospect tick.

  • Proven New Business Hunter

  • You have 5+ years of full-cycle sales experience, with a track record of consistently exceeding quota in a complex, solution-based selling environment. You've sold to large mid-market or enterprise customers (600+ employees) and thrive in pure net new roles—where every win is hard-earned.

  • Strategic Territory Owners

  • You know how to own and shape your patch. You're comfortable building a go-to-market plan from scratch for a 100% whitespace territory, and you excel at identifying, prioritising, and progressing high-potential opportunities with an eye on long-term pipeline generation.

  • Value-Driven Storyteller

  • You’re an expert at crafting and delivering compelling, insight-led value propositions that connect Tableau’s capabilities to real customer needs. You understand how to position business intelligence and analytics as critical enablers of business outcomes.

  • Cross-Functional Collaborator

  • You know how to leverage the broader Salesforce ecosystem, including pre-sales, marketing, and partners, to drive deal progression and customer success. You’re team-oriented and thrive in collaborative, high-performance environments.

  Why Join Salesforce:

  • Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions.

  • Global Impact: Contribute to products that are transforming industries worldwide.

  • Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement.

  • Comprehensive Benefits: Competitive compensation, health benefits, education reimbursements, family-first policies, wellness programs, and more

  Benefits & Perks
  Check out ourwhich explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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• Own & Grow Key Accounts : Manage a set of high-value, strategic accounts within the technology sector, building and expanding long-term partnerships.
• Drive Digital Transformation : Help customers leverage AI, automation, and real-time data to enhance customer engagement, optimize operations, and accelerate revenue growth.
• Strategic Account Management : Develop and execute multi-year account strategies, aligning Salesforce solutions with customers’ evolving business priorities.
• Engage at the C-Suite Level : Build deep relationships with senior decision-makers across sales, marketing, service, IT, and operations.
• Orchestrate Complex Sales Cycles : Navigate multi-stakeholder environments, leveraging Salesforce’s ecosystem of partners, solutions engineers, and industry specialists to drive success.
• Identify & Capture Whitespace Opportunities : Develop new use cases, expand Salesforce adoption across business units, and unlock new revenue streams.

• Experienced Enterprise Seller : A strong track record in SaaS sales, managing large, strategic accounts within the Technology (High Tech & Software, IT Services, or Cloud Computing) sector.
• Strategic & Consultative : Proven ability to understand complex business challenges and position Salesforce as a transformative solution.
• Relationship-Driven : Skilled in engaging and influencing C-level executives, with a history of building lasting partnerships.
• Results-Oriented : Comfortable managing large deal cycles, driving net-new growth, and exceeding revenue targets.
• Collaborative & Resourceful : Adept at working cross-functionally with internal teams and external partners to deliver value for customers.

• Work with Industry Leaders : Partner with some of the most innovative technology companies in the world.
• Be at the Forefront of AI & Automation : Help customers leverage Salesforce’s latest innovations, including Einstein AI and Data Cloud.
• Career Growth & Development : Benefit from world-class training, mentorship, and leadership opportunities.
• Values-Driven Culture : Join a company committed to innovation, equality, and customer success.

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Posting Statement

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We're looking for a Tableau Account Executive, selling Tableau solutions into a portfolio of our Accounts within EMEA region.

You will:

• Craft detailed account plans for each customer to identify new sales and account expansion opportunities within Commercial and Enterprise accounts. Mapping each account to identify your target prospects and stakeholders.

• Partner with internal team to build a road map and strategic plan for each account, bringing them into the sales process whenever possible.

• Work close with our local partners to generate new business and expand existing footprints.

• Prospect for new opportunities and growing our existing footprint to drive enterprise license agreements. You will be handling several sales opportunities of varying deal values.

• Use your outstandingrelationship-buildingskills to develop meaningful business relationships with key partners and influencers, driving value-led conversations to articulate Tableau’s impact on these organisations.

• Work in tandem with your Salesforce counterparts across other lines of business, including and collaborating with them on joint opportunities to improve Enterprise-wide business.

Who are you?

• Overachiever: Constantly challenge yourself to exceed whatever goals or objectives you set yourself, and this shows in your track record of overachievement of your sales quota.

• Outstanding Salesperson. You have a natural desire and aim to seek new contacts and opportunities. Your passion is infectious, and you always put the customer first. You are not afraid to go deep, and no deal is too large or small.

• Excellent Communicator Networking and relationship building come naturally to you. You know what to say and when to say it

• Trusted advisor and industry expert.

• Collaborator. You know the importance of working as a team. Using internal and external resources is a crucial factor in solution selling, and you know how to engage and empower multiple partners and colleagues to achieve success.

• Attention to detail. Not only do we build phenomenal tools, but we also use them. Data integrity is everything, so accurate forecasting is crucial.

• Availability to travel 25% of the time.

• Proficiency in English plus other European language

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Industry: Energy & Utilities

Role Description

Your Impact

To be successful in the role you:

• Drive account planning including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmap

• Generate pipeline through self-origination and collaborating across Salesforce with License Sales, Delivery and Customer Success to develop trusted Professional Services propositions for clients and prospects

• Use industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals and objectives, and desired business outcomes

• Engage and present to customers, especially at C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship

• Create a compelling vision and clearly communicate our groundbreaking solutions with the goal of generating significant success and business value from an investment in the Salesforce Platform

• Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes

• Forecast accurately and timely, build a pipeline, and progress opportunities to deliver Success Cloud YOY revenue growth

• Develop mutually agreed and aligned close plans and drive the execution of these plans to realize closed bookings aligned (or in excess) of assigned sales goals/quotas

• Be a recognized role model for collaboration, understanding, and overall business results

Basic Requirements

• Have a professional sales background or blended consultative sales and project delivery background

• Have experience working with a customer through a visioning process, assessing business value outcomes, and developing plans to support the realization of that value through a structured program

• Present business value led pitches and effectively negotiate terms aligned with margin targets

• Can exercise empowered judgment in methods, techniques, and evaluation criteria for obtaining results aligned with goals of the company and within associated guidance

• Recognize the importance of timing to close deals and are able to balance driving the closing cycle while being responsive to the customer’s needs and fundamentally building trust in the relationship

Preferred Requirements

• Extensive years of consultative sales experience with a proven record of consistently meeting (or exceeding) quota

• Experience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environment

• Demonstrated ability to develop and maintain executive (including C-level relationships) where you are recognized as a trusted advisor

• Experience growing accounts with large and complex pursuits ($M+)

• Experience in the UKI Energy Retail industry

• Highly collaborative excels in a matrix organizational model (aligning with other business functions)

• Committed team player with strong interpersonal skills who share and support colleagues

• Ability to thrive in a fast-paced sales environment

Benefits & Perks:

Check out our benefits site (), which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

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