Principal Enterprise Architect jobs at Salesforce in Mexico, Mexico City

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Also known as a " Pre -Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.they are selling and theParticipate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position
Attain quarterly and annual objectives assigned by management
Ability to travel based on territory alignment and region
5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles
Solid presentation and communication skillsKnowledge of related applications, relational database and web technologyIndustry Experience
Basic programming experience in HTML and other web based technologies

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Posting Statement

Job Category

Job Details

• Serve as a strategic partner to CIOs, CTOs, and Chief Architects at Fortune 1000 companies, helping shape their enterprise transformation through AI and the Salesforce platform.
• Define scalable architectural patterns for end-to-end implementation of the Salesforce suite, including AI, Data Cloud, Industry Clouds, and integration technologies.
• Lead architectural modernization efforts, bridging legacy enterprise systems with modern cloud-native infrastructure and AI services.
• Champion the use of trusted AI to transform workflows, automate decision-making, and personalize enterprise experiences at scale.
• Establish and grow a global community of Salesforce architects across customers, system integrators (SIs), and ISVs to share best practices, patterns, and platform innovation.
• Collaborate with Salesforce Product and Engineering teams to influence the platform roadmap based on real-world enterprise needs.
• Publish architecture blueprints, transformation guides, and reference models that enable repeatable success across verticals.
  

• 8+ years of experience in enterprise architecture, platform strategy, or technical advisory roles, with significant focus on cloud transformation and AI integration.
• Deep expertise in Salesforce architecture, including Data Cloud, Einstein AI, and Industry Cloud implementations at global scale.
• Track record of executive engagement and influence with C-level leadership at Fortune 1000 companies.
• Hands-on knowledge of AI/ML technologies, including predictive modeling, LLMs, automation, and ethical AI practices in enterprise settings.
• Strong understanding of data governance, integration patterns, and multi-org / hybrid cloud architectures.
• Passion forcommunity-building—mentoringarchitects, hosting forums, and codifying best practices.
• Exceptional communication skills and executive presence; able to lead architectural conversations at both strategic and technical levels.
  

• Experience in a consulting, advisory, or CTO/CIO-facing role at a system integrator, platform vendor, or enterprise IT team.
• Familiarity with enterprise architecture frameworks (e.g., TOGAF, SAFe) and Salesforce Architect certifications.
• Thought leadership or speaking experience at industry events or Salesforce forums (Dreamforce, World Tour, CTA Summit).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

ACCOUNT SOLUTION ENGINEER

Public Sector

Also known as a " Pre -Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

they are selling and theindustry/verticaloriented teams (any of them):

• Public Sector

Your Impact in our team

• Understand the customer's needs, and establish Salesforce's product as the best solution that solves our customer's challenges

• Build and present customized demos of Salesforce products

• Convey deep knowledge of the customer's technology as it pertains to Salesforce's solutions

• Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

• Attain quarterly and annual objectives assigned by management

• Ability to travel based on territory alignment and region

Qualifications

• 5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles

• Solid presentation and communication skills

• Ability to work as part of a team to solve technical problems in varied environments

• Knowledge of related applications, relational database and web technology

Preferred Qualifications

• Salesforce Certifications

• Industry Experience

• Basic programming experience in HTML and other web based technologies

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

What You’ll Do:

• Own the full sales cycle—prospecting, strategy, and closing high-value deals with top LATAM companies.

• Act as a trusted advisor, guiding customers through complex revenue operations transformations.

• Engage C-level executives in meaningful conversations about modernizing revenue management with automation and AI.

• Collaborate with cross-functional teams to showcase the power of Revenue Cloud and the wider Salesforce ecosystem.

• Exceed sales targets while building lasting relationships that drive customer success.

What We’re Looking For:

• Sales Expertise - proven track record selling CPQ, billing, contract management, order-to-cash, or revenue automation platforms (e.g., Salesforce Revenue Cloud, Zuora, Apttus/Conga, Aria, SAP, Oracle, Amdocs, Netcracker).

• Deep understanding of Quote-to-Cash and Revenue Lifecycle Management processes, including CPQ, product catalog, order management, billing, contracts, and revenue recognition.

• Consultative Selling: Identify customer challenges and opportunities related to revenue cycle automation, from quoting to billing and revenue recognition.

• Enterprise Sales Experience – Skilled in managing complex deals with multiple stakeholders.

• Ability to manage complex negotiations, identify customer needs, and position solutions consultatively.

• Strategic Thinking – Ability to drive high-impact discussions on revenue transformation and digital sales.

• Excellent Communication – Strong storytelling, negotiation, and closing skills.

• Industry Knowledge – Understanding of subscription models, B2B sales cycles, and revenue management trends.

• Bonus: Experience with Salesforce ecosystem solutions like Data Cloud or Marketing Cloud.

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Posting Statement

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Job Details

As a trusted advisor, you will be the primary front-facing contact for Agentforce deployments, bridging customer strategic needs with our product innovation to ensure long-term success and value realization. You will play a critical role in defining and steering the Agentic AI strategy and roadmap for our customers, establishing guardrails, and ensuring responsible AI usage. You'll oversee complex deployments, fostering collaboration across various stakeholders, setting strategic goals, and proactively addressing challenges. You will also connect customer needs with product development, offering valuable field insights to influence enhancements and accelerate the product roadmap, ensuring the Agentforce platform remains at the forefront of AI solutions.

• Strategic Solutioning & Design Leadership:Lead the analysis and strategic design of intelligent AI-powered agents within Salesforce environments, leveraging Agentforce, Data Cloud, Flow, and Salesforce APIs. Synthesize complex business challenges into clear, actionable solution architectures and strategic deployment plans, focusing on business impact rather than technical execution.

• Deployment Ownership & Program Management:Provide comprehensive oversight for the successful deployment of Agentforce solutions, ensuring seamless integration with existing customer infrastructure. Monitor project progress, identify potential roadblocks, and strategically guide the optimization for long-term reliability, scalability, and security, including the establishment and governance of agent behavior guardrails.

• Executive Customer Relationship Management:Serve as the primary front-facing contact for Agentforce deployments, building and nurturing strong, trust-based relationships with C-suite executives and key customer stakeholders. Act as a strategic partner, deeply understanding their operational challenges and strategic goals, and presenting proposals that drive measurable value and adoption.

• AI Strategy & Responsible AI:Lead discussions around Agentic AI strategy and roadmapping for customers. Drive the adoption of foundational Responsible AI principles, including risk mitigation, bias and toxicity testing, and the setup of robust guardrails to ensure ethical and safe AI usage.

• Facilitation & Workshop Leadership:Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams.

• Trusted Technical & Strategic Partner:Embed deeply with client teams to truly grasp their operational challenges and strategic goals. Act as a primary technical advisor, providing expert guidance and presenting results and proposals that drive measurable value and adoption.

• Conversation Design & User Experience:Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences.

• Organizational Readiness & Change Management:Assess customer organizational readiness for AI adoption and guide them through necessary process transformations and reengineering to maximize the benefits of intelligent agents.

• Product Evolution & Strategic Feedback:

• 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects.

• Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management.

• Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach.

• Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact.

• Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements.

• Proven experience managing executive customer relationships in a strategic advisory or consulting role.

• Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering.

• Ability to travel 25-50% of the time, as needed to customer sites.
  

• Experience with Salesforce Data Cloud and/or Agentforce platform.

• Understanding of the Salesforce platform and ecosystem.

• Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance).

• Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist).

• Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds).

• Experience with AI/ML concepts beyond LLMs, such as natural language processing.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

These are the core skills you'll need to be successful:
- Pre-Sales enterprise software experience, skillset to establish trust with clients, and ability to influence key decision makers in the sales cycle
- Hands-on experience with middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM etc.
- Hands-on Java development experience and ability to code and debug against Java APIs is preferred
- Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
- Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently and effectively
- Ability to lead architectural discussions- Excellent verbal communication, written communication, and presentation skills in front of all audiences.
- Ability to travel as needed and to work flexible hours throughout the sales territory

What you’ll achieve:

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Posting Statement

Job Category

Job Details

• Serve as a strategic partner to CIOs, CTOs, and Chief Architects at Fortune 1000 companies, helping shape their enterprise transformation through AI and the Salesforce platform.
• Define scalable architectural patterns for end-to-end implementation of the Salesforce suite, including AI, Data Cloud, Industry Clouds, and integration technologies.
• Lead architectural modernization efforts, bridging legacy enterprise systems with modern cloud-native infrastructure and AI services.
• Champion the use of trusted AI to transform workflows, automate decision-making, and personalize enterprise experiences at scale.
• Establish and grow a global community of Salesforce architects across customers, system integrators (SIs), and ISVs to share best practices, patterns, and platform innovation.
• Collaborate with Salesforce Product and Engineering teams to influence the platform roadmap based on real-world enterprise needs.
• Publish architecture blueprints, transformation guides, and reference models that enable repeatable success across verticals.
  

• 8+ years of experience in enterprise architecture, platform strategy, or technical advisory roles, with significant focus on cloud transformation and AI integration.
• Deep expertise in Salesforce architecture, including Data Cloud, Einstein AI, and Industry Cloud implementations at global scale.
• Track record of executive engagement and influence with C-level leadership at Fortune 1000 companies.
• Hands-on knowledge of AI/ML technologies, including predictive modeling, LLMs, automation, and ethical AI practices in enterprise settings.
• Strong understanding of data governance, integration patterns, and multi-org / hybrid cloud architectures.
• Passion forcommunity-building—mentoringarchitects, hosting forums, and codifying best practices.
• Exceptional communication skills and executive presence; able to lead architectural conversations at both strategic and technical levels.

• Experience in a consulting, advisory, or CTO/CIO-facing role at a system integrator, platform vendor, or enterprise IT team.
• Familiarity with enterprise architecture frameworks (e.g., TOGAF, SAFe) and Salesforce Architect certifications.
• Thought leadership or speaking experience at industry events or Salesforce forums (Dreamforce, World Tour, CTA Summit).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement