Industry Go Market - Manufacturing jobs at Salesforce in Japan, Tokyo
Salesforce Customer Success Manager - Manufacturing Japan, Tokyo
Share
Job Category
Job Details
Responsibilities:- Leverage our Customer Success Methodology and partner with customers stakeholders to understand their goals, assess their capabilities and provide recommendations to help them accelerate achievement of their business and technology objectives
- Develop an understanding and knowledge of customer’s Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
- Guide a customer on org strategy, governance and change management best practices based on customer needs
- Can demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
- Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
- Produce and execute a comprehensive adoption path showing the current state, target future state with timeline, and an underlying enablement Plan
- Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges and potential for growth
- Build and foster executive-level relationships with the customer’s IT and business executive leadership, sponsors and decision makers to solidify our partnership and commitment to the customer business and IT sponsors & stakeholders
- Working collaboratively with the account team and Salesforce Execs, effectively network within accounts from the Executive-Level down, in order to help customers achieve their objectives
- When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
- Proactively communicates technical product changes, degradations, outages, end of life and other relevant updates
- Fluency in Japanese language skills (reading, writing, listening)
- Experienced professional with 7-10 years of Manufacturing industry expertise
- In-depth knowledge in one or more line of businesses (LoB) - a specific cloud or industry
- Strong consulting skills and proven results working as a Trusted Advisor to drive business value for customers
- Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections
- Strong knowledge of Salesforce product and platform features, capabilities, and best use is highly desired
- Able to articulate the importance and value of Governance to Business and IT executives
- Good understanding of enterprise architecture principles strongly preferred
- Ability to quickly grasp and distinctly explain technological and business concepts
- PASSION: Passionate about Customer Success
- THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, great storyteller
- URGENCY: Ability to move fast and drive business value and results
- TRUST: Trust the company’s core values
- ADAPTABLE: Excels in high levels of uncertainty and change
If you require assistance due to a disability applying for open positions please submit a request via this.
Posting Statement
These jobs might be a good fit
Salesforce Senior Solution Engineer - Manufacturing Japan, Tokyo
Share
Job Category
Job Details
Basic requirements
- コンサルティングファーム、システムインテグレーターまたはソフトウェア企業での5年以上のプリセールス、ソリューション提案、プロジェクトマネジメント、コンサルティングのいずれかの経験
- 製造業界のお客様へのソリューション提案やプロジェクトのデリバリの経験
- 技術的な知見と業界理解を合わせ、お客様への最適な提案を作成
- 提案したソリューションを実現可能なものとする、アーキテクチャの検討スキル
- 口頭・文章における優れたコミュニケーションスキル
- 論理的な分析と問題解決能力
- ゴール・目標思考で考えられる方
- リーダーシップ、またチーム間の協力を促すための影響力
Preferred Requirements
- Cloud / Sales Cloud / Service Cloud / Marketing Cloud / Commerce Cloud / Tableau / Slack / MuleSoft / Data Cloudなどに関する複数の製品知識）
- エンタープライズアカウントの担当経験
- エグゼクティブへのセールスプレゼンテーションを提供した実績
- プリセールス、マーケティング、プロジェクトマネジメント、コンサルティングの役割での成功体験
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
If you require assistance due to a disability applying for open positions please submit a request via this
Posting Statement
These jobs might be a good fit
Salesforce Account Executive Digital AE/Mid Market） Japan, Tokyo
Share
Job Category
Job Details
Your Impact:
お客様にバリューを明確に伝え、 " 顧客とつながる企業 "という未来へのインスピレーションを与え、営業販売を行う能力です。トラステッドアドバイザーまたはコーチとして、担当領域の製品をベースに、お客様のビジョン実現に向けて深い専門性を備えた人物像が求められます。Preferred Requirements:
If you require assistance due to a disability applying for open positions please submit a request via this
Posting Statement
These jobs might be a good fit
Salesforce Senior Manager Industry Consulting - B2C Japan, Tokyo
Share
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
このポジションの役割
顧客の大規模な変革プロジェクトのあるべき姿やプロジェクトアプローチを策定し、また自らそのプロジェクトの実行を推進・リードすることにより、顧客とその変革プロジェクトを成功に導くために重要な役割を果たします。
大きく2つの役割があります。 1. 顧客へのプロジェクト提案
アカウントパートナー（サービスセールス担当者）と連携して、SalesforceのProfessional Servicesによるコンサルティングプロジェクト、インプリメンテーションプロジェクト等の提案を行い、受注前および受注後の提案活動を主導します。
特にプロジェクト提案にあたって、顧客の課題、変革プロジェクトの目的から最適なプロジェクトアプローチを策定すること、必要なサービスリソースを特定するために、アカウントパートナーだけでなく組織全体の他の専門領域のメンバーと協力することが求められます。 2. プロジェクト成功に導くリーダーシップ
プロジェクト受注後にインダストリーまたはデリバリーのエキスパートとしてプロジェクト全体を推進、または支援し、プロジェクトを成功させること、最終的に顧客の成功に導くことに責任を持ちます。
顧客のエグゼクティブとの関係を構築・維持すること、プロアクティブにプロジェクトの品質を高めること、また組織全体の専門領域のメンバーと協力することで必要な知見等をプロジェクトにもたらすよう働きかけることが求められます。 このポジションの魅力
特にB2Cビジネス（コンシューマービジネス、リテール、製薬、電力・ガス産業、通運・旅行等）を中心とした顧客に対するコンサルティングビジネスの拡大に貢献いただきます。
このロールでは、組織の関係者と協業しながら、顧客との関係性をどう構築するのか、SalesforceのProfessional ServicesをどうSellingするのかを裁量を持って働くことができます。
戦略的で自由な発想を活かし、次のSalesforce Servicesのビジネスを作り上げる意欲のある方を採用したいと考えています。
Responsibilities:
- 顧客固有の実装提案、SOW、人員配置計画の策定を主導し、組織全体の他の専門領域メンバと協力して、受け入れ可能な提案について合意形成を図ります。
- アカウントセールスおよびサービスセールスと緊密に連携して、スコーピング、ソリューション作成、SOW作成、プロジェクト人員配置などのプリセールス活動に責任を持ちます。
- プロフェッショナルサービスチームに、提案されたソリューションと顧客ニーズに関係する専門家としての知見を提供し、プロジェクトを確実に成功させます。
- カスタマーサクセスに適切かつ必要な場合は、エンゲージメントのライフサイクル全体にわたってプロジェクトチームを直接リード、または支援し、プロジェクトの成功に貢献します。
- プロジェクトチームと連携し、アカウントチームおよびデリバリーチームの両方へのエスカレーションポイントとして機能します。
- 複数の戦略的顧客を同時にマネジメントし、新しい潜在顧客のリファレンスになりそうなプロジェクトを意図的に構築・実行することで、ビジネス拡大に貢献します。
- 重要なエスカレーションやリスクのあるアカウントに対して、将来を見越したリスクの軽減やマネジメントをします。
- 社内外のリーダーや幹部と効果的、且つ適切にコミュニケーションします。
Preferred Qualifications & Skills:
- 10年以上のコンサルティングサービスのデリバリー経験、または同等以上の事業会社での経験（グループITの内製化組織の立ち上げ、実行、マネジメント、事業会社内部での変革プロジェクト・DXプロジェクト等の遂行等）
- 実務経験に裏付けられた業務コンサルティング、または、IT技術やアプリケーション機能、プロジェクトマネジメントに対する知識・経験（トランスフォーメーションの企画、業務構築、ソリューション作成、実装方法論やロードマップの策定等）
- アーキテクトや専門領域メンバーと効果的に協業し、プリセールス活動やプロジェクトデリバリーを推進するリーダーシップ能力
- エグゼクティブレベルでの文書および口頭での高いコミュニケーションスキル、分析および問題解決の能力
- 学位または同等の関連職務経験尚可
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this .
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
These jobs might be a good fit
Salesforce Digital AE Mid Market または Enterprise BTC/消費財、流通、通信、メディア、テレコム... Japan, Tokyo
Share
Job Category
Job Details
MarketまたはEnterprise領域のB2C/消費財、流通、通信、メディア、テレコムのクライアントに向けて営業活動を行います。Salesforceが保有するソリューションを駆使して、顧客のカスタマーサクセスに取り組んでいます。
※Mid Market/Enterprise担当は経験と適性にて決定
Role Description:
Salesforceの保有するソリューションの中で、MarketingCloud, Commerce Cloud, Data Cloudを用いた提案に注力していただくポジションです。
担当領域に対する拡販の戦略策定からお客様訪問、提案、契約までの業務を関係部門、パートナー様と協調しながら推進します。
Your Impact:
お客様にバリューを明確に伝え、 " 顧客とつながる企業 "という未来へのインスピレーションを与え、営業販売を行う能力です。トラステッドアドバイザーまたはコーチとして、担当領域の製品をベースに、お客様のビジョン実現に向けて深い専門性を備えた人物像が求められます。
Basic Requirements:
・ITソリューションの法人営業経験5年以上
・課題解決型の提案営業経験
・ビジネスチャンピオンからCレベルまでを含めた役員クラスのお客様との卓越したカスタマーマネジメント経験
・目標達成のためのプランニング経験
・提案書、アカウントプランの作成経験
Preferred Requirements:
・MA製品の営業経験
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
If you require assistance due to a disability applying for open positions please submit a request via this
Posting Statement
These jobs might be a good fit
Salesforce Account Executive Mid Market Sales Japan, Tokyo
Share
Job Category
Job Details
Preferred Requirements:
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
If you require assistance due to a disability applying for open positions please submit a request via this
Posting Statement
These jobs might be a good fit
Salesforce Lead Solution Engineer - MuleSoft Manufacturing Japan, Tokyo
Share
Job Category
Software EngineeringJob Details
*
Backend application development forMarketing/Commerce/Sales/Service/Einstein/MuleSoft/Platform/IndustriesClouds/Slack and Heroku
Design, implement, and tune robust APIs and API framework related features that perform and scale in a multi-tenant environment.
Experience handling large data sets in the cloud (e.g. GCP, AWS, Alibaba and/or Azure platforms)
Integration with internal/external systems
Test driven development practices as well as CI/CD tools and its usage
Required Skills:
A related technical degree required
3+ years backend software development experience
Deep knowledge of object oriented programming languages: Java, C++, Go, C#, Ruby, Scala, Python, Node.JS, or JavaScript
Broad knowledge of web standards relating to APIs such as REST, SOAP, XML, WSDL, HTTP, JSON, etc.
Experience with Spring, gRPC, REST and the HTTP protocol
Experience with Agile development methodology
Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available
Office-Flex: work in-person three days per week; or 10 days per quarter for some engineering teams.
Check out our which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Check out our .
If you require assistance due to a disability applying for open positions please submit a request via this.
Posting Statement
does not accept unsolicited headhunter and agency resumes.
These jobs might be a good fit
Share
Job Category
Job Details
Responsibilities:- Leverage our Customer Success Methodology and partner with customers stakeholders to understand their goals, assess their capabilities and provide recommendations to help them accelerate achievement of their business and technology objectives
- Develop an understanding and knowledge of customer’s Salesforce implementation and evangelize the capabilities of Salesforce across all of our Clouds
- Guide a customer on org strategy, governance and change management best practices based on customer needs
- Can demonstrate hands-on Salesforce product knowledge by applying platform features and functions to customer business priorities and roadmap
- Proactively identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan
- Produce and execute a comprehensive adoption path showing the current state, target future state with timeline, and an underlying enablement Plan
- Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges and potential for growth
- Build and foster executive-level relationships with the customer’s IT and business executive leadership, sponsors and decision makers to solidify our partnership and commitment to the customer business and IT sponsors & stakeholders
- Working collaboratively with the account team and Salesforce Execs, effectively network within accounts from the Executive-Level down, in order to help customers achieve their objectives
- When appropriate, recommend additional Salesforce services and advisory experts needed to drive success
- Proactively communicates technical product changes, degradations, outages, end of life and other relevant updates
- Fluency in Japanese language skills (reading, writing, listening)
- Experienced professional with 7-10 years of Manufacturing industry expertise
- In-depth knowledge in one or more line of businesses (LoB) - a specific cloud or industry
- Strong consulting skills and proven results working as a Trusted Advisor to drive business value for customers
- Ability to drive effective and influencing conversations at the C-level; facilitate difficult discussions and adept at handling objections
- Strong knowledge of Salesforce product and platform features, capabilities, and best use is highly desired
- Able to articulate the importance and value of Governance to Business and IT executives
- Good understanding of enterprise architecture principles strongly preferred
- Ability to quickly grasp and distinctly explain technological and business concepts
- PASSION: Passionate about Customer Success
- THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, great storyteller
- URGENCY: Ability to move fast and drive business value and results
- TRUST: Trust the company’s core values
- ADAPTABLE: Excels in high levels of uncertainty and change
If you require assistance due to a disability applying for open positions please submit a request via this.
Posting Statement
These jobs might be a good fit
