Mts/smts/lmts Distributed Systems - Public Cloud Gcp jobs at Salesforce in India

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As a
We're looking for engineers who bring a DevOps mindset and deep database expertise to architect and operate resilient, secure, and performant database environments across public cloud platforms (AWS, GCP). You’ll collaborate across systems, storage, networking, and applications to deliver cloud-native reliability solutions at massive scale.The CRM Database Sustaining Engineering team is a fast-paced, dynamic, global team delivering and supporting databases & its cloud infrastructure to meet the substantial growth needs of the business. In this role, you will collaborate with other Application, Systems, Network, Database, Storage and other infrastructure Engineering teams in delivering innovative solutions in an agile, dynamic environment. You will be part of the Global Team and engage in 24*7 support responsibility within Europe. Being part of a global team, you will need to occasionally be flexible in your working hours to be in sync globally. You will also be investing yourself into Salesforce cloud database running on cutting edge cloud technology & responsible for its reliability.

• Bachelors in Computer Science or Engineering, or equivalent experience.

• A minimum of 8+ years of experience as a Database Engineer, or similar role is required.

• Expertise in Database and SQL performance tuning in one of the relational database.

• Knowledge and hands on experience with Postgres database is a plus

• Broad and deep knowledge of at least 2 relational databases, including Oracle, PostgreSQL & MySQL.

• Working knowledge of cloud platforms (such as AWS or GCP) is highly desirable and considered a strong asset.

• Experience with related cloud technologies: Docker, Spinnaker, Terraform, Helm, Jenkins, GIT, etc. Exposure to zookeeper fundamentals & Kubernetes is highly desirable.

• Working knowledge of SQL and at least one procedural language such as Python, Go, or Java, along with a basic understanding of C. A solid understanding of coding is highly preferred.

• Excellent problem-solving skills and Experienced with Production Incident Management / Root Cause analysis.

• Experience with mission critical distributed systems service, including supporting Database Production Infrastructure with 24x7x365 support responsibilities.

• Exposure to a fast pace environment with a large scale cloud infrastructure setup.

• Excellentspeaking-listening-writingskills, attention to detail, proactive self-starter.

• Hands-on DevOps experience including CI/CD pipelines and container orchestration (Kubernetes, EKS/GKE).

• Cloud-native DevOps experience (CI/CD, EKS/GKE, cloud deployments).

• Familiarity with distributed coordination systems like Apache Zookeeper.

• Deep understanding of distributed systems, availability design patterns, and database internals.

• Monitoring and alerting expertise using Grafana, Argus, or similar tools.

• Automation experience with tools like Spinnaker, Helm, and Infrastructure as Code frameworks.

• Ability to drive technical projects from idea to execution with minimal supervision.

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• • As a Cloud Account Executive within the Slack team, your focus will be on the Workplace productivity and Communications needs of enterprises. You will formulate and execute a Slack sales strategy within your specific market segment, drive revenue growth by driving demand in the current customer base, and develop new customers. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.You will work in partnership with the existing Account owners and will carry quota for the Slack product sales. As a trusted adviser and coach, you are the person with the expertise in Business and Technology understanding that can match customer needs to the capabilities of the Salesforce. You will articulate the business value of the Slack solution through executive-level time-to-value, ROI and business value conversations..Your Impact:

    • You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
    • You will collaborate with customers on the Service cloud to evangelize Slack solutions that will help them reach their business goals and blaze new trails within their organizations.
    • You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.

    
    Responsibilities:

    • Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
    • Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
    • Coordinate internal resources to meet customer business needs
    • Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
    • Share Salesforce value proposition for existing and/or new customers
    • Drive growth within an existing assigned account

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Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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As a Frontend Engineer you’ll use your extensive knowledge of JavaScript, HTML, and CSS to improve the Slack web client, a complex in-browser application relied upon by millions of users every day. You will work with real-time data streams, engineer for performance across browsers, and delight people by making the best software we can imagine. You will collaborate closely with Product, Design, Application Engineering, and QA to spec, conceptualize, build, test and deploy new features for our large (and growing!) user base.
What you will be doing* You'll brainstorm with Product Managers and Designers to conceptualize new features
* You'll collaborate with Application Engineering to build new features for our large-and-growing user base
* You'll learn about new web technologies and discuss potential solutions to problems
* Authors code that sets the standard for quality and velocity for their team and frequently establishes patterns that other teams can effectively contribute to.
* You'll help our skilled support team triage bugs and troubleshoot production issues
* You'll mentor other engineers and deeply review code* 10+ years of experience writing client-side JavaScript and React Framework
* Expertise in building complex layouts with CSS and HTML
* Experience building and debugging complex systems in a team environment
* Experience with modern browser technologies
* Strong UX and design sensibilities, and a desire to sweat the small stuff
* Strong communication skills, a positive attitude, and empathy
* Self-­awareness and a desire to continually improve
* You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience.* Experience with Typescript
* Experience with WebRTC
* Experience investigating and improving JavaScript performance
* Experience with WebSockets, Local Storage, or ES6
* Experience in small start­up environments
* Experience designing web sites or applications

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with

• Exposure to executive leaders with vision and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

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When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Salesforce is expanding its India operations and seeking to recruit an AI Research Engineer. The responsibilities of this position encompass the application of machine learning techniques to optimize the efficiency of the Salesforce database and to enhance the database system infrastructure and operational efficiency. It is desired that the selected candidate possesses a strong interest in the integration of artificial intelligence with database technology. This role focuses on developing innovative AI-based solutions across multiple database areas, including but not limited to:

• Root Cause Analysis (RCA) from logs and telemetry

• Log summarization and anomaly detection

• Query optimization and cost modeling

• Execution plan prediction and tuning

• Semantic understanding of user queries and workload forecasting

As a PMTS/Architect you will be responsible for:

• Drive the roadmap, design and delivery of medium complex features independently

• Be an SME in your area of work,work with other database architects to arrive at solutions that can be productized

• Own the design decisions and ensure Quality and Security standards are met.

• Contribute to analysis, design, test and code reviews of own and related areas across different scrum teams

• Setting and improving engineering best practices/processes on relevant tooling, instrumentation, telemetry and playbook.

• Designing and coding the features for high quality.

• Timely resolution of Customer issues with utmost urgency and adhering to customer trust

Requirements:

• Experience with open-source DBMS (PostgreSQL, MySQL) or commercial engines.

• Experience in reinforcement learning, LLMs, building knowledge graphs, autoML

• Exposure to observability platforms (Splunk).

• Background in systems research with published work in SIGMOD, VLDB, NeurIPS, ICDE, OSDI, or similar venues.

• Track record of delivering innovative and complex features for a major software system

• Excellent communication skills and problem-solving skills

• Experience working with a group of developers in a high-pace high-demand environment

• Experience in Agile development

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• Own a client portfolio of customers and prospects and manage the sales process end to end.
• Build a compelling point of view for the client portfolio that demonstrates the Salesforce capabilities to deliver a digital citizen engagement that is unsurpassed.
• Liaise and build relationships with Public Sector/ Government and Government Owned Enterprise accounts and take ownership of thecertifications/empanelmentrequirements of these organizations.
• To achieve/exceed an annual sales quota by thoroughly qualifying all leads & sales opportunities and to leverage business from new & established relationships.
• Play a key role as you drive critical initiatives into the targeted territory accounts.
• To strategize, negotiate & close business

• At least 10 years of software & applications sales - preferably cloud-based software
• Previous experience selling complex software solutions to customers in Public Sector/Government/GovernmentOwned Enterprise accounts.
• Strong direct sales experience (not Channel or Partner)
• Ability to manage a wider ecosystem of partners and advisory firms.
• Consistent over-achievement of quota and revenue goals
• A successful history of net new business sales is a must
• Proven track record with relevant customer relationships
• Direct & New Business sales experience
• Proven ability to demonstrate and collaborate effectively with virtual and extended teams - both internally & externally.
• Proven ability to manage complex tender and commercial processes

• SaaS (Software as a Service), PaaS (Platform as a service), IaaS (Infrastructure as a Service)
• Software & applications sales experience for a CRM (Customer Relationship Management)
• Strong relationships across State/Central Government IT, Customer/Citizen & Business teams
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

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Responsibilities

• Architect and implement distributed systems to deliver security controls at the network level in Salesforce’s public and private clouds. Such solutions cover but are not limited to network policy management, ACLs enforcement, DDoS and network protection for containers.

• Develop software solutions and microservices to support our network security platforms in public clouds.

• Research and implement new networking security solutions and platforms for intra- and cross-datacenter network flows

• Advance and operate these security scanning platforms in a full DevOps model

• Operate in an Agile development environment, including participating in daily scrums

• Support the team’s engineering excellence by performing code reviews and mentoring junior team members

Requirements

• Industry experience:15+ years including:

  • 10+ years’ experience in SaaS, PaaS or IaaS software development

  • 5+ years’ experience in a high-availability 24/7 environment (cloud platforms are a plus)

• Education: ME/M.Tech in Computer Science/Engineering or BE/B.Tech. in same disciplines with equivalent years of experience

• Network Security: Hands-on expertise in building or managing software platforms for network security, including segmentation, ACLs, DPI, DDoS protection. Examples include:

  • Software: iptables, ipsec, VPN, IDS

  • WAF/OWASP protections etc

• Networking:Industry-level expertise in any of the following networking aspects

  • VM and containers network stacks (OpenStack’s Neutron, Cilium, Romana)

  • Network control planes and agents (Calico, Flannel, Contiv, Contrail, OVN)

  • OSI model and debugging network traffic

  • Networking protocols (TCP/UDP, BGP, DNS, DHCP)

  • Datacenter network architecture at software platform and hardware devices (NAT, VXLAN, overlay/underlay)

• Programming:Proficiency in object-oriented and multi-threaded programming in at least one of the following languages: Golang, Java, C++, Python

• Platform development:Proven track of designing and coding large-scale PaaS or IaaS systems, especially for public cloud providers (e.g., AWS, Azure, GCP)

• Software design:Demonstrated expertise in applying systems patterns (e.g., Client-server, N-tier, Master/Slave, MVC) and API constructions (e.g., Swagger, OpenAPI)

• Operating systems:Development and software management on Linux systems (e.g., CentOS, RHEL)

• Security:Strong knowledge in security fundamentals:authentication/authorizationframeworks (e.g., SSO, SAML, Oauth), secure transport (e.g., SSL, TLS), identity management (e.g., certificates, PKI)

• DevOps mindsetand strong ownership over owned code (test, monitor, deploy, maintain)

• Communication: Excellent oral and written communication skills

• Team:

Desired Skills/Experience

• Distributed systems:Expertise in designing, implementing and operating distributed systems architectures and concepts, including any of the following:

  • High-performance, high-availability (99.999%) and self-recoverable systems

  • Control, orchestration and automation platforms

  • RPC frameworks (e.g., Protobuf/gRPC, Thrift, Bond)

  • Consensus and consistency frameworks (e.g., Paxos, Raft, strong/eventual consistency)

  • Data-processing systems (e.g., Lambda architecture, Kafka, RabbitMQ, ELK)

  • Storage solutions (e.g., Cassandra, MongoDB, Hadoop, Redis, Zookeeper)

• VMs/Containers:Hands-on experience with VMs and container technologies (e.g., OpenStack, Docker, Kubernetes)

• Full-software ownershipfrom idea to running in production: design, code, writing unit tests, performing integration tests, deploying to production, supporting the system in the production environments

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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