Agentforce Technical Architect jobs at Salesforce in India

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3 months:

• Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement

• Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training

• Begin to execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches

• Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject matter expertise and project deliverables to internal knowledge exchange

• Begin mentorship and guidance of junior Services team members and help to build out our services organisation

12 months:

• Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle

• Evangelize frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing

• Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties

• Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs

• Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills

• Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the MuleSoft platform.

• Lead development of technical brown bag sessions and publish/facilitate reusable content to the field

• Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.

• Deliver compelling presentations, architectural blueprint documents, andrequirements-gatheringworkshops to influence the strategic direction of our projects and lead customers through solution design

What you’ll need to be successful:

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Twelve years or more experience leading integration teams and architecting solutions

• Demonstrated experiences architecting services integrations with at least two of the following:

• MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.)

• API Management solutions (Apigee, Mashery, etc)

• One or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)

• Demonstrated experience managing and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously

• Working knowledge ofon-premise/cloud-basedinfrastructures, SDLC pipelines, anddeployments/configurationsanddefinition/evangelismof bestpractices/standards

• Demonstrated ability to effectively architect solutions within a diverse technical team of client, SIs, contractors, and internal teams

• Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices

• Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements

• Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives

• Experience driving technical workshops with technical and business clients to derive value added services and implementations

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Your Impact:

• Strategic Solution Architecture & Design:Lead the analysis, design, and hands-on solutioning of intelligent AI-powered agents within Salesforce environments, leveraging Agentforce, Data Cloud, Flow, Lightning Web Components (LWC), Apex, and Salesforce APIs. Synthesize complex business challenges into clear, actionable technical requirements and strategic deployment plans.

• AI & Data Mastery for Impact:Own the end-to-end data landscape, designing robust data models, building efficient processing pipelines, and establishing seamless integration strategies. Apply advanced AI orchestration frameworks, LLM integration, and prompt engineering techniques to build sophisticated, production-ready conversational AI solutions that optimize data for AI applications.

• Full-Lifecycle Deployment & Optimization:Oversee the successful deployment of solutions, ensuring flawless integration with existing customer infrastructure. Continuously monitor performance, identify bottlenecks, and implement optimizations for long-term reliability, scalability, and security, including building guardrails to govern agent behavior.

• Entrepreneurial Execution & Rapid Prototyping:Operate with a "get-things-done" mindset, focusing on rapid prototyping, iterative development, and quick delivery of impactful solutions. Thrive in dynamic, ambiguous environments, adapting swiftly to evolving customer priorities and technical challenges.

• Trusted Technical & Strategic Partner:Embed deeply with client teams (from analysts to C-suite executives) to truly grasp their operational challenges and strategic goals. Act as a primary technical advisor, providing expert guidance and presenting results and proposals that drive measurable value and adoption.

• Product Evolution & Feedback Loop:Serve as a vital feedback loop between customers and internal product/engineering teams. Field observations will directly influence future product enhancements, help shape the strategic direction of our platform, and contribute to broader scalable product improvements.

• Business Process Transformation:Analyze existing business processes and identify opportunities for automation and enhancement through intelligent agents, guiding customers through process transformation and reengineering.

• Team Leadership in Deployment Execution:
  

Required Qualifications:

• 14+ years of overall experience & 5+ years of hands-on solutioning experience, including design, implementation, and testing of cloud-based technologies and architecture principles, with a proven track record of end-to-end delivery of high-quality, scalable production solutions

• Understanding of the Salesforce platform and ecosystem, including Flow, Lightning Web Components (LWC), and Salesforce APIs

• Hands-on experience building solutions with AI/LLM technologies

• Experience in data modeling, processing, integration, and analytics, with proficiency in data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks)

• Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach

• Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact

• Excellent collaboration and communication skills (written and verbal), with the ability to explain complex technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into technical requirements

• Proven team leadership experience

• Prior customer-facing experience in a technical, implementation, or consulting role, acting as a trusted technical advisor

• Ability to travel 25-50% of the time, as needed to customer sites
  

Preferred Qualifications:

• Experience with Salesforce Data Cloud and/or Agentforce platform

• Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance)

• Proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex)

• Salesforce platform certifications (e.g., Administrator, Platform Developer I/II, Architect, Data Cloud Consultant, Agentforce Specialist)

• Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds)

• Experience with AI/ML concepts beyond LLMs, such as natural language processing

• Bonus points for experience deploying solutions in customer environments (e.g., custom scripts, middlewares, internal APIs)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

● 6+ years of relevant hands-on development experience implementing integration solutions

● Hands-on integration development experience with MuleSoft.

• at-least one of below mentioned Integration tools:

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customisation.

• You’ll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer’s needs.

• Working predominantly in Agile scrum teams, you’ll be building out complex business processes using Industry Cloud technology and the toolkit of the platform.

• You’ll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.

• You’ll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.

• You’ll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices, lessons learned, and time-saving techniques.

Minimum Requirements:

• 5+ years experience working on deployment teams, ideally using Agile development techniques.

• Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.

• Experience in building solutions in the financial services industry.

• A self-starter, adept at picking up new skills and technologies, and eager to break new ground.

• Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.

• Vision to help us take our company to the next level.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Technical Requirements:

• Salesforce (Apex, VisualForce, Lightning)

• Java, SOAP APIs, REST (JSON, XML)

• Data modeling

• Process modeling tools and best practices

Preferred Requirements:

• Knowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts)

• Excellent interpersonal and communications skills.

• Salesforce Platform Developer / Platform App Builder certification

• Bachelor's or Master's degree in Computer Science, Software Engineering or a related field

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.

• Serve as the technical lead for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
• Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
• Lead a team of developers driving optimized solutions across multi-cloud implementations, ensuring seamless integration between Health Cloud, Service Cloud, and Experience Cloud and Omnistudio framework.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
• Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
• Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools.
• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
• Successfully create custom enterprise applications using and integrate with other enterprise systems.
• Work closely with Delivery Managers, SolutionArchitects, and directly with clients to architect technology solutions to meet client needs.
• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.

• 10+ years of experience in developing technology solutions.
• 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
• Expertise in one or multiples of →Salesforce Health Cloud,Sales/Service/ExperienceCloud, and Vlocity Omnistudio
• Proven experience architecting enterprise-level Salesforce solutions in the life sciences or Veeva product or healthcare industry .
• Strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR .
• Expertise in one or multiple domains ofHealthcare Providers, Healthcare Payers,Life Science and Pharmaceuticals, Medical Devices, Public health & Government Healthcare programs, Insurance.
• Experience in healthcare domain (Preferred)
• Integration Architecture (Must have)
• Platform Security (Must have)
• Identity and Access Management / Integration Security
• Sharing and Visibility (Must have)
• Data Architecture and Management (Must have)
• Architectural Design Patterns (Must Have)
• Apex Design Patterns (Must Have)
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect, System Architect)
• OmniStudio Developer/Consultant
• Health Cloud Certification (Good to have)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.
Your Impact

• Work closely with Clients, Colleagues and Partners to clarify, define and architect front-end technology solutions to meet client business requirements. This includes advising during project discovery and definition phases, creating scope and development estimates, and documenting requirements and designs.
• Architect and implement user interfaces on Commerce Cloud using industry best practice and Salesforce web frameworks.
• Work in an Agile development environment, including leading daily scrums, assigning tasks, and supporting a team of back-end developers throughout the sprint cycle.
• Hands-on with back end development tasks, as required by the project.
• Perform performance evaluations and identify optimization opportunities on developed web frameworks. Design for scalability and high-availability.
• Analyze, design and develop test cases; and implement automated test suites.
• Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community.

Basic Requirements

• Bachelor’s degree in Computer Science or equivalent field, plus 3 - 9 yearsyears of professional technology experience with at least one year of hands on experience on Salesforce B2C Commerce Cloud.
• Experienced in custom development on B2C platform using Controllers, Models, Forms, JavaScript, JQuery, and HTML
• Solid understanding and working knowledge of B2C 3rd party integrations, and and available plugins.
• Functional knowledge of Business Manager configurations, administration and extensions
• Knowledge of digital commerce integration such as Payments, CMS, PIM, OMS, and ERP
• Be knowledgeable of cross-cloud capabilities and solutions to drive customer value.
• Work with customer teams to promote maximum use of native capabilities throughout the entire implementation and release lifecycles.
• Be able to implement commerce best practices for our customers’ B2C commerce sites.
• Support project team to ensure Salesforce B2C services are properly engaged with both the Customer and Customer implementation teams or Systems integrators.
• Review and implement customer projects as per the available artifacts e.g. scope documents, requirements, design documentation
• Strong problem-solving, analytic, conceptual, and critical thinking skills

Preferred Requirements

• Salesforce B2C developer certification

Attributes

• Leader, who can communicate the value of Cloud features
• Results-driven, tenacious, drive to succeed in a fast-paced environment
• Ability to learn quickly and adapt to change
• Positive attitude; ability to motivate others

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement