Jobs at Salesforce in India, Mumbai

Job Category

Job Details

Mumbai, India

Key Responsibilities:

• Solution Discovery & Design: Understand client needs through targeted discovery sessions; craft tailored Salesforce solutions aligned with business objectives.
• Customer Engagement: Demonstrate Salesforce capabilities via live demos, prototypes, and presentations to various client personas.
• Strategic Roadmaps: Build and articulate clear customer journey strategies and IT roadmaps, highlighting Salesforce’s value proposition.
• Business & Technical Consulting: Lead cross-functional teams to develop comprehensive solutions and articulate benefits to stakeholders.
• Solution Selling: Support sales cycles with RFx responses, business cases, ROI analyses, and impactful demos.
• Client Collaboration: Partner with Business and IT teams, uncover challenges, and build out-of-the-box innovative solutions.
• Thought Leadership: Guide large enterprises on digital transformation, leveraging Salesforce for customer success.
• Territorial Engagement : Travel as required for client meetings and workshops.
  

Required Skills & Experience

• Degree or equivalent; 12+ years in IT, consulting, or technologysales/implementation.
• Proven experience in pre-sales or solution delivery within Financial Services (Banking, Insurance, Fintechs, NBFCs, Wealth/Asset Management).
• Strong ability to develop and present customer journey maps, use case demos, and solutions aligned with industry needs.
• In-depth understanding of the financial industry's key metrics, customer engagement processes, and ROI justification.
• Expertise in cloud computing, CRM, marketing automation, and related technologies.
• Exceptional verbal, written, presentation, and interpersonal skills.
• Experience working with large enterprise clients and engaging at the C-level.

Preferred Qualifications

• Salesforce Certifications (e.g., SalesCloud, ServiceCloud, Financial Services Cloud)
• Prior experience as a Salesforce Solution or Sales Engineer in a CRM or similar tech environment.

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Posting Statement

Job Category

Job Details

• Location: Mumbai, IndiaRole Overview

  Key Responsibilities:

  • Solution Discovery & Design: Understand client needs through targeted discovery sessions; craft tailored Salesforce solutions aligned with business objectives.
  • Customer Engagement: Demonstrate Salesforce capabilities via live demos, prototypes, and presentations to various client personas.
  • Strategic Roadmaps: Build and articulate clear customer journey strategies and IT roadmaps, highlighting Salesforce’s value proposition.
  • Business & Technical Consulting: Lead cross-functional teams to develop comprehensive solutions and articulate benefits to stakeholders.
  • Solution Selling: Support sales cycles with RFx responses, business cases, ROI analyses, and impactful demos.
  • Client Collaboration: Partner with Business and IT teams, uncover challenges, and build out-of-the-box innovative solutions.
  • Thought Leadership: Guide large enterprises on digital transformation, leveraging Salesforce for customer success.
  • Territorial Engagement : Travel as required for client meetings and workshops.
    

  Required Skills & Experience

  • Degree or equivalent; 15+ years in IT, consulting, or technologysales/implementation.
  • Proven experience in pre-sales or solution delivery within Financial Services (Banking, Insurance, Fintechs, NBFCs, Wealth/Asset Management).
  • Strong ability to develop and present customer journey maps, use case demos, and solutions aligned with industry needs.
  • In-depth understanding of the financial industry's key metrics, customer engagement processes, and ROI justification.
  • Expertise in cloud computing, CRM, marketing automation, and related technologies.
  • Exceptional verbal, written, presentation, and interpersonal skills.
  • Experience working with large enterprise clients and engaging at the C-level.

  
  Preferred Qualifications

  • Salesforce Certifications (e.g., SalesCloud, ServiceCloud, Financial Services Cloud)
  • Prior experience as a Salesforce Solution or Sales Engineer in a CRM or similar tech environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Overview of the Role:

Responsibilities:

• Primary pre-sales technical authority for all aspects of AI usage within the Salesforce product portfolio - existing Einstein ML based capabilities and new (2023) generative AI
• Majority of time (60%+) will be customer/external facing
• Evangelisation of Salesforce AI capabilities
• Assessing customer requirements and use cases and aligning to these capabilities
• Solution proposals, working with Architects and wider Solution Engineer (SE) teams
• Building referencemodels/ideas/approachesfor inclusion of GPT based products within wider Salesforce solution architectures, especially involving Data Cloud
• Alignment with customer security and privacy teams on trust capabilities and values of our solution(s)
• Presenting at multiple customer events from single account sessions through to major strategic events (World Tour, Dreamforce)
• Representing Salesforce at other events (subject to PM approval)
• Sales and SE organisation education and enablement e.g. roadmap - all roles across all product areas
• Bridge/primary contact point to product management
• Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation.
• Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
• Be an innovator who can build new solutions using out-of-the-box thinking.
• Demonstrate business value of our AI solutions to business using solution presentations, demonstrations and prototypes.
• Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
• Deliver functional and technical responses to RFPs/RFIs.
• Work as an excellent teammate by chipping in, learning and sharing new knowledge.
• Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
• Lead multiple customer engagements concurrently.
• Be self-motivated, flexible, and take initiative.|

RequiredQualifications:

• Experience will be evaluated based on the core proficiencies of the role.
• 4+ years working directly in the commercial technology space with AI products and solutions.
• Data knowledge - Data science, Data lakes and warehouses, ETL, ELT, data quality
• AI knowledge - application of algorithms and models to solve business problems (ML, LLMs, GPT)
• 10+ years working in a sales, pre-sales, consulting or related function in a commercial software company
• Strong focus and experience in pre-sales or implementation is required.
• Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw ‘Day in life of’ across different LOBs.
• Business Analysis/ Business case/return on investment construction.
• Demonstrable experience in presenting and communicating complex concepts to large audiences
• A broad understanding of and ability to articulate the benefits of CRM, Sales, Service and Marketing cloud offerings
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
• Continuous learning demeanor with a demonstrated history of self enablement and advancement in both technology and behavioural areas.
• PreferredQualifications:
• expertise in an AI related subject (ML, deep learning, NLP etc.)
• Familiar with technologies such as OpenAI, Google Vertex, Amazon Sagemaker, Snowflake, Databricks etc

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

• • • 
      We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.
      Responsibilities:
      - Developing and maintaining relationships within our Mid Market-Commercial Business segment focusing on customers in India
      - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications.
      - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers.
      - Demonstrating our product via the Web and in person.
      Requirements:
      - 7+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience.
      - Successful track-record managing deals with customers in India.
      - Consistently over-achieved quota in past positions.
      - Ability to create customer value and volume deals.
      - Experience managing and closing complex sales-cycles.
      - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
      Desired Skills:
      - Strong and demonstrated written and verbal communications skills.
      - Previous Sales Methodology training preferred.
      - CRM experience preferred.
      - Ability to work at a fast pace, team environment.
      - Strong customer references.
      - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Key Responsibilities:

• Solution Discovery & Design: Understand client needs through targeted discovery sessions; craft tailored Salesforce solutions aligned with business objectives.
• Customer Engagement: Demonstrate Salesforce capabilities via live demos, prototypes, and presentations to various client personas.
• Strategic Roadmaps: Build and articulate clear customer journey strategies and IT roadmaps, highlighting Salesforce’s value proposition.
• Business & Technical Consulting: Lead cross-functional teams to develop comprehensive solutions and articulate benefits to stakeholders.
• Solution Selling: Support sales cycles with RFx responses, business cases, ROI analyses, and impactful demos.
• Client Collaboration: Partner with Business and IT teams, uncover challenges, and build out-of-the-box innovative solutions.
• Thought Leadership: Guide large enterprises on digital transformation, leveraging Salesforce for customer success.
• Territorial Engagement: Travel as required for client meetings and workshops.

Required Skills & Experience:

• Degree or equivalent; 12+ years in IT, consulting, or technologysales/implementation.
• Proven experience in pre-sales or solution delivery within Financial Services (Banking, Insurance, Fintechs, NBFCs, Wealth/Asset Management).
• Strong ability to develop and present customer journey maps, use case demos, and solutions aligned with industry needs.
• In-depth understanding of the financial industry's key metrics, customer engagement processes, and ROI justification.
• Expertise in cloud computing, CRM, marketing automation, and related technologies.
• Exceptional verbal, written, presentation, and interpersonal skills.
• Experience working with large enterprise clients and engaging at the C-level.

Preferred Qualifications:

• Salesforce Certifications (e.g., SalesCloud, ServiceCloud, Financial Services Cloud)
• Prior experience as a Salesforce Solution or Sales Engineer in a CRM or similar tech environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

• Leverage deep Financial Services domain expertise to tailor Salesforce solutions to industry-specific challenges, ensuring alignment with customer needs and regulatory requirements.
• Lead and develop a high-performing team of Solution Engineers (SEs) focused on Financial Services.
• Drive Salesforce’s AI + Data + CRM value proposition, demonstrating how our solutions transform customer experiences and business outcomes.
• Establish trusted partnerships with Sales Leadership to drive predictable and consistent business growth.
• Build competencies across the Salesforce ecosystem, including ISV partners, system integrators, and professional services.
• Collaborate with internal teams such as Sales, Marketing, Customer Success, and Product Management to align strategies and deliver maximum value to customers.

• Partner strategically with Sales Leadership to drive scale, innovation, and exceptional business growth.
• Cultivate a collaborative and high-impact pre-sales team, fostering innovation and professional development.
• Provide hands-on pre-sales leadership, including account planning, pipeline progression, product demonstrations, and executive engagement.
• Collaborate across Salesforce’s broader Solutions teams to showcase the full power of our portfolio, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, Tableau, and Slack.
• Leverage industry expertise to drive process improvements and innovation within the Solutions and Sales organizations.

• 15+ years of experience in sales, pre-sales, or related roles within a commercial software company.
• 10+ years of experience in the Financial Services industry across Banking, Insurance, Payments, or Fintech.
• 5+ years of experience leading and mentoring high-performing pre-sales teams.
• Deep understanding of Financial Services trends, regulatory challenges, and digital transformation strategies.
• Strong communication and executive presence, with expertise in needs analysis, solution positioning, business justification, and closing strategies.
• Degree or equivalent experience in business, technology, or a related field.

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Posting Statement

Job Category

Job Details

You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential.
Responsibilities:

• To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.

• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.

• Pipeline development through a combination of cold calling, email campaigns, and market sectorknowledge/resourcefulness.

• Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).

• Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data.

• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.

• Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation.

• Daily update of the Salesforce system with accurate customer and pipeline data.

• Accurate monthly forecasting and revenue delivery.

Required Skills:

• Successfully sold into Banks and financial institution across India.

• 15+ years of enterprise solution sales experience selling CRM, ERP, or similar.

• A proven track record of driving and closing enterprise deals.

• Consistent overachievement of quota and revenue goals.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Desired Skills:

• Strategic account planning and execution skills.

• Experience in selling to C-level executives and across both IT and business units of Banks and Financial Institutions in Western India.

• Strong technical competence.

• Passion and commitment to customer success.

• Ability to sell both an application and deployment of a platform.

• Strong time management skills.

• Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.

• Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement