Associate Account Partner jobs at Salesforce in Germany, Berlin

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Job Details

YOUR IMPACT

• Identifying and creating new qualified opportunities within current customer base, progressing those deals through a sales cycle to closed won

• Engage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long-term trusted advisor

• Create compelling vision and clearly communicate our entry point services solutions with the goal of generating significant success and business value from a customer’s investment in the Salesforce Platform

• Create a positive impression with our customers by providing them with a world class experience

• Support Professional Services account team through execution of vision aligned to business strategy

• Collaborating with business development and core selling teams on account strategy

• Apply industry expertise and business insights to understand a customer’s motivation, business drivers, strategic goals and objectives, and desired business outcomes

• Partner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment.

• Consistently meet or exceed quota with experience closing deals with a 2 week to 3 month deal cycle.

REQUIRED QUALIFICATIONS

• 3+ years of software sales and/or professional services sales experience.

• Experience with complex customer situations with the ability to navigate large organizations and gain executive level consensus.

• Demonstrate ability to develop and maintain external (Director, VP or C-level relationships) and internal relationships where you are recognized as a trusted advisor.

• Ability to prioritize, multi-task, and perform effectively under pressure.

• Great attention to detail, with strong analytical and problem solving skills.

• Expertise facilitating meetings and presenting to an executive level audience in a concise, inspirational and convincing manner.

• Strong track record of quickly learning new processes and products.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, volunteer roles, work experience, etc.)

• Proficiency in English AND German languages.

PREFERRED QUALIFICATIONS

• 3+ years of consultative sales experience including 2+ years of inside/field sales experience.

• Knowledge of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions.

• Understanding of customer success principles, approaches and considerations.

• Relevant Experience in Financial Services, Healthcare or Life Sciences is a plus.

• Knowledge of Salesforce’s applications and value proposition.

• Software and/or IT consulting sales experience preferred.

• Knowledge of Salesforce product and platform features, capabilities, and best use.

• Ability to prioritize, multi-task, and perform effectively under pressure.

• Highly collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment.

• Ability to travel.

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit

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Posting Statement

does not accept unsolicited headhunter and agency resumes.

Job Category

Job Details

A good match for this role is:

• Account Planning and Strategies: Ability to establish plans to achieve sales objectives by efficiently identifying and qualifying opportunities forMarketing Cloud & Commerce Cloud.

• Research and Discovery: Able to uncover a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.

• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.

• Communication:Fluency in German and English. Interacting in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).

• Resource Application: Seizes opportunities to optimise results using the full capabilities of available resources and tools.

• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

We understand that imposter syndrome can make it difficult to recognise your own brilliance, so please don't hesitate to apply - your unique skills and perspectives are valued here, and we'd love to hear from you.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

As an Account Executive (Service Cloud) you will be part of a team focusing on the Austrian market. You will formulate and execute a Service Cloud sales strategy for specific industries. Drive revenue growth by penetrating the current customer base and by developing new customers and new use cases. You will focus on identifying, structuring, leading and closing large deals, teaming closely with your counterparts in Service Cloud Sales and the customer owning core sales teams.

Responsibilities:

• Demand Generation:
  • Identify opportunities for Service Cloud in existing Salesforce Customer base
  • Create new leads from systematical prospecting of Service leaders
  • Leverage business from new & established relationships.

• Customer Focus
  • Define the contribution of a service transformation to an overall account specific vision and plan
  • Define and pitch the specific value of a service transformation to prospect’s management
  • Build trusted relationships with Head of Service, understanding their challenges and demand
  • Strategise, negotiate & close business on VP and CxO level

• Scale your business
  • Define and execute a plan to accelerate growth of our already fastest growing solution
  • Be top of mind at your peers in the extended sales team
  • Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques

• Trusted advisor
  • Be a trusted advisor for service transformation to our customers and prospects
  • Evangelise the radical transformation in field service in customer meetings, on fairs or events
  • Have a specific point of view on the future challenges and opportunities in customer service

Required Skills:

• Strong track record of successful selling Service solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise
• Proven understanding of Service Business, Service Operations as well as buyer's profiles
• Great communicator in fluent German & English is an absolute must
• Strong analytic and task solving skills and the ability to succeed in a fast paced environment.
• Proven ability to work well as part of an extended sales team.
• Extensive background in service applications and/or operational Customer Service Management
• Fluent in English and German

Benefits:

• Very competitive compensation package, car allowance and employee stock purchase plan
• Great company culture in a world leading "best place to work"
• Ramp up schedule including training boot camp and continuous sales and product training
• Career advancement in a fast paced and rapidly growing organization

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

A good match for this role is:

• Curious minds who engage in thorough research and discovery, unearthing the underlying needs and goals of each unique customer.

• Proven champions of technology solution-based sales, with a history of hitting challenging sales quotas and navigating complex sales cycles.

• Strategic visionaries adept at territory and account planning, with a knack for identifying and qualifying the brightest prospects and opportunities.

• Solution-oriented thinkers with a flair for crafting compelling value propositions that resonate with customer needs.

• Team players who leverage the full spectrum of Salesforce's resources and partnerships to deliver unparalleled customer success.

• Bilingual professionals fluent in bothGerman and English, capable of engaging with a diverse, global clientele.

We understand that imposter syndrome can make it difficult to recognise your own brilliance, so please don't hesitate to apply - your unique skills and perspectives are valued here, and we'd love to hear from you.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement