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Also known as a "Pre-Sales Engineer", "Solution Consultant" or "Sales Consultant," the Partner Solution Engineer is responsible for understanding a partner’s business challenge and presenting technology solutions to evoke confidence in a company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Partner Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
Typical Day of a Partner Solution Engineer:
Facilitate outcome-focused dialogue to understand and define a partner’s business requirements by conducting discovery calls and process-based discovery workshops
Align with prospective and current partners to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals
Make that vision come to life by configuring and communicating the art of the possible on our platform through a product demonstration
Establish and share a point of view on business value provided by the solution with existing and potential Salesforce partners
Support Partner Account Managers in their responses to partnership related RFIs/RFPs
Participate in trainings and certifications to acquire and maintain skills
Collaborate with product and enablement teams to provide feedback from the field and drive solution growth
Engage with partners and act as a high level solution evangelist where appropriate
Responsibilities:
Engage partners and collaborate with account teams to understand their needs, use cases, vision, and technology strategies with respect to how data and analytics can help the customer’s business succeed and transform, and how customers can build a data culture
Act as a trusted advisor to our partners, guiding them on best practices
Develop and sustain expert level knowledge of key Salesforce innovations that are available to partners, specifically Agentforce, Data Cloud and more Salesforce Platform Core capabilities
Engage and collaborate with technology partners to define compelling use cases, vision, and technology strategies that drive business value for our customers
Provide expert guidance on how to leverage Agentforce's generative AI capabilities to deliver innovative solutions that meet customer needs
Deliver in-depth expertise on Data Cloud's data platform solutions, helping partners understand how to harness the power of cloud-based data analytics and machine learning
Convince technology partners of the value proposition of Salesforce Platform Core, including its capabilities such as Customer 360, Sales Cloud, Service Cloud, Marketing Cloud
Build strong relationships with partners to ensure they have the necessary tools and support to succeed in the Salesforce ecosystem
Develop and deliver compelling demos showcasing the benefits of our data platform solutions, including Data Cloud, as well as the full range of Salesforce Platform Core capabilities
Support the partner team with technical responses to RFPs and RFIs.
Create reusable assets that act as a force-multiplier for the extended teams.
Minimum Requirements:
3-5+ years of hands-on experience in the Salesforce ecosystem
Demonstrated experience working with technology partners in the Salesforce ecosystem
Strong knowledge of Agentforce's generative AI capabilities and Data Cloud's data platform solutions
Strong oral, written, presentation and interpersonal communication skills; ability to create and perform demonstrations of our solutions; ability to explain complex technical concepts to non-technical audiences, partners and internal stakeholders
Ability to articulate a clear value proposition for our partner ecosystem, the Salesforce platform and our technologies, specifically Agentforce, Data Cloud and other emerging technologies
Strong demo development and presentation skills, with the ability to effectively communicate complex technical concepts
Strong problem solving skills
Proven time management skills in a dynamic team environment
Ability to understand partner’s business goals and map those to the right technology solutions
Ability to collaborate as part of a team to take on business and technical problems
Passion and energy for technology and a desire to learn
Knowledge of related applications, relational database and web technology
Ability to work as part of a team to solve technical problems in varied political environments
Ability to travel (25%) to partner or client site
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications:
Experience working as Solution Engineer, Pre-Sales Consultant, Technology Consultant, for/with a Salesforce Partner, Systems Integrator, Product Development Outsourcers (PDOs); experience building AppExchange Apps is a plus
Prior hands-on experience and a strong familiarity with Salesforce declarative configuration and coding best practices are required
3-4+ years experience in a technology-facing role in industry (product management, technology delivery, business analysis, consulting, etc)
Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to the partner’s needs
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Ability to work independently and be a self-starter. An ideal candidate would be a go-getter, who does not shy away from rolling up the sleeves to get the job done
Highly beneficial to have Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and onboarding process in the first 6 months:
Salesforce Certified Administrator (Admin)
Salesforce Service and/or Sales Cloud Consultant (Sales Cloud)
Salesforce Platform App Builder (Developer/Builder)
AI Specialist (Artificial Intelligence and Machine Learning)
Data Cloud Consultant
Agentblazer Innovator
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Key Responsibilities:
* Design and hands-on development: Utilizing your technical skill set to build an Agent, that will build Agents
* Strategic AI Integration: Collaborate with pre-sales, implementation, and post-sales teams to seamlessly integrate AI solutions into the customer journey, accelerating adoption and value realization.
* Rapid Problem-Solving: Utilize your adaptability and problem-solving skills to swiftly address customer challenges and remove roadblocks to adoption at scale.
* Proactive Customer Engagement: Provide hands-on technical guidance and support to customers throughout their Agentforce journey, ensuring successful implementation and maximizing ROI.
* Customer-Centric Innovation: Work closely with product teams to gather customer feedback, identify tooling needs, and influence future product developments.
* Continuous Learning: Stay at the forefront of AI advancements, both internally and externally, and identify opportunities for innovation within our products and processes.
Qualifications and Skills:
* Technical Expertise: +5 years experience and deep understanding of the Salesforce platform and ecosystem.
* +8 years experience and understanding of AI technologies, machine learning, and natural language processing. Proficiency in Apex, Java, and Python.
* Problem-Solving: Exceptional analytical and problem-solving skills, with the ability to thrive in ambiguity and adapt quickly to new challenges.
* Customer Focus: Passion for customer success and a strong desire to help customers achieve their goals through AI innovation.
* Communication: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
* Collaboration: Ability to work effectively in a cross-functional team environment, building strong relationships with colleagues and customers.
* Adaptability: Thrives in a fast-paced, dynamic environment and is comfortable with change and ambiguity.
* Bias for Action: Proactive, self-starter with a strong sense of ownership and a drive to get things done.
* Occasional travel: Up to 15% travel per month
* Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
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As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
Responsibilities
Coordinate and lead the entire solution cycle through close collaboration with other teams.
Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
Attain quarterly and annual objectives assigned by management
Respond efficiently to RFPs
Lead the technical side of the sales cycle
Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Required Qualifications:
Experience implementing Digital Transformation strategies and delivering increased success to their customers.
Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
Proven oral, written, presentation, and interpersonal communication and relationship skills.
Proven time management skills in a dynamic team environment.
Ability to work as part of a team to tackle problems in dynamic, energising environments.
Inquisitive, practical, and passionate about technology and sharing knowledge.
Loves to be the first to know something and to understand why and how things happen.
Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
Good at explaining ideas and finding ways to keep people’s attention.
Willing and able to travel occasionally
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Fluency in English and French
Preferred Qualifications:
Understanding the business requirements of customers within multiple industries and being knowledgeable on industry-specific solutions
Salesforce Product knowledge and certifications
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Role Description
As an Agentforce Technical Pre-Sales Architect , you’ll act as a trusted advisor to our customers, guiding them through the emerging AI solutions and ensuring they realize the full value of the platform. You’ll combine deep technical domain expertise in AI/ML, data infrastructure, and CRM with strong presentation and solutioning skills. Working side by side with our Account Executives, Solutions Engineers, Product, and Product Marketing teams, you will:
Provide technical leadership during pre-sales by assessing customer use cases, recommending optimal solutions, and shaping the overall technical vision for Agentforce within their ecosystem.
Champion standard methodologies around AI/ML (including agent-based models, predictive, and generative AI), data pipelines, and the Salesforce platform to drive innovation and customer adoption.
Create and deliver relevant content—demos, videos, whitepapers, enablement sessions—to both internal and external audiences, establishing yourself as a leader with vision for Agentforce.
If you are
Responsibilities
TackleSophisticatedx Problems : Research customer challenges, architect innovative AI/ML solutions, and drive key technical decisions
Drive Adoption & Value : Facilitate partner alignment on high-impact use cases that leverage AI, data pipelines, and Agentforce.
Showcase Real-World Solutions: Partner with Sales and Solutions Engineering to build compelling demos and prototypes that illustrate immediate ROI and practical use.
Facilitate Workshops & Education : Lead whiteboarding sessions, training, and hands-on workshops to help customers and internal teams understand AI opportunities and challenges.
Develop Cross-Platform Solutions : Integrate data cloud, CRM, analytics tools, and cloud services (REST APIs, SDKs, data pipelines) into scalable, cohesive architectures.
Lead Technical Thought Leadership : Produce best-practice documentation, architectural diagrams, and enablement materials that highlight emerging AI trends and Agentforce innovations.
Requirements
Technical Pre-Sales/Consulting : Several years in solutions engineering, architecture, or technical consulting, ideally in B2B SaaS.
AI & ML Expertise : Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
CRM & Data Knowledge : Familiarity with Salesforce CRM and modern data stacks; comfortable discussing governance, security, and integration.
REST APIs & SDKs : Proven track record to leverage APIs and SDKs to build robust, scalable solutions.
Hands-On Development : Proficiency in programming (e.g., JavaScript, Python, SQL) or Salesforce development (Apex, Lightning Web Components, etc.).
Excellent Communication : Strong presentation skills; adept at explaining sophisticated ideas and guiding partners toward impactful solutions.
Curiosity & Continuous Learning : Passion for exploring emerging AI research, frameworks, sharing insights, and experimenting with innovative technologies. Actively stays up to date on new LLM models and agentic approaches , experimenting with prompt engineering to drive innovation.
Preferred Requirements
Agentforce or Salesforce CRM : Experience with Agentforce, Data Cloud, or Salesforce products (Sales Cloud, Service Cloud, Heroku).
Data & Cloud Platforms : Familiarity with databases (Snowflake, Databricks), ETL processes, and cloud providers (AWS, Azure, GCP).
Advanced AI/ML : Exposure to frameworks (TensorFlow, PyTorch), MLOps practices, and cloud AI platforms (e.g., Google Vertex AI , AWS Sagemaker ). Hands-on work with Generative AI , Large Language Models (LLMs) , agent-based frameworks , and prompt engineering.
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Posting Statement
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Job Details
Also known as a "Pre-Sales Engineer", "Solution Consultant" or "Sales Consultant," the Partner Solution Engineer is responsible for understanding a partner’s business challenge and presenting technology solutions to evoke confidence in a company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Partner Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
Typical Day of a Partner Solution Engineer:
Facilitate outcome-focused dialogue to understand and define a partner’s business requirements by conducting discovery calls and process-based discovery workshops
Align with prospective and current partners to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals
Make that vision come to life by configuring and communicating the art of the possible on our platform through a product demonstration
Establish and share a point of view on business value provided by the solution with existing and potential Salesforce partners
Support Partner Account Managers in their responses to partnership related RFIs/RFPs
Participate in trainings and certifications to acquire and maintain skills
Collaborate with product and enablement teams to provide feedback from the field and drive solution growth
Engage with partners and act as a high level solution evangelist where appropriate
Responsibilities:
Engage partners and collaborate with account teams to understand their needs, use cases, vision, and technology strategies with respect to how data and analytics can help the customer’s business succeed and transform, and how customers can build a data culture
Act as a trusted advisor to our partners, guiding them on best practices
Develop and sustain expert level knowledge of key Salesforce innovations that are available to partners, specifically Agentforce, Data Cloud and more Salesforce Platform Core capabilities
Engage and collaborate with technology partners to define compelling use cases, vision, and technology strategies that drive business value for our customers
Provide expert guidance on how to leverage Agentforce's generative AI capabilities to deliver innovative solutions that meet customer needs
Deliver in-depth expertise on Data Cloud's data platform solutions, helping partners understand how to harness the power of cloud-based data analytics and machine learning
Convince technology partners of the value proposition of Salesforce Platform Core, including its capabilities such as Customer 360, Sales Cloud, Service Cloud, Marketing Cloud
Build strong relationships with partners to ensure they have the necessary tools and support to succeed in the Salesforce ecosystem
Develop and deliver compelling demos showcasing the benefits of our data platform solutions, including Data Cloud, as well as the full range of Salesforce Platform Core capabilities
Support the partner team with technical responses to RFPs and RFIs.
Create reusable assets that act as a force-multiplier for the extended teams.
Minimum Requirements:
3-5+ years of hands-on experience in the Salesforce ecosystem
Demonstrated experience working with technology partners in the Salesforce ecosystem
Strong knowledge of Agentforce's generative AI capabilities and Data Cloud's data platform solutions
Strong oral, written, presentation and interpersonal communication skills; ability to create and perform demonstrations of our solutions; ability to explain complex technical concepts to non-technical audiences, partners and internal stakeholders
Ability to articulate a clear value proposition for our partner ecosystem, the Salesforce platform and our technologies, specifically Agentforce, Data Cloud and other emerging technologies
Strong demo development and presentation skills, with the ability to effectively communicate complex technical concepts
Strong problem solving skills
Proven time management skills in a dynamic team environment
Ability to understand partner’s business goals and map those to the right technology solutions
Ability to collaborate as part of a team to take on business and technical problems
Passion and energy for technology and a desire to learn
Knowledge of related applications, relational database and web technology
Ability to work as part of a team to solve technical problems in varied political environments
Ability to travel (25%) to partner or client site
Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications:
Experience working as Solution Engineer, Pre-Sales Consultant, Technology Consultant, for/with a Salesforce Partner, Systems Integrator, Product Development Outsourcers (PDOs); experience building AppExchange Apps is a plus
Prior hands-on experience and a strong familiarity with Salesforce declarative configuration and coding best practices are required
3-4+ years experience in a technology-facing role in industry (product management, technology delivery, business analysis, consulting, etc)
Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to the partner’s needs
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Ability to work independently and be a self-starter. An ideal candidate would be a go-getter, who does not shy away from rolling up the sleeves to get the job done
Highly beneficial to have Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and onboarding process in the first 6 months:
Salesforce Certified Administrator (Admin)
Salesforce Service and/or Sales Cloud Consultant (Sales Cloud)
Salesforce Platform App Builder (Developer/Builder)
AI Specialist (Artificial Intelligence and Machine Learning)
Data Cloud Consultant
Agentblazer Innovator
If you require assistance due to a disability applying for open positions please submit a request via this.
Posting Statement
These jobs might be a good fit