Jobs at Salesforce in Canada, Vancouver

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Job Details

They do this by...Building credibility and trust while influencing buying decisions
Selling on value and return on investment vs. technical functionality
Generating pipeline that leads to closed revenue and quota attainment
Average of 2-5 years of full cycle sales experience, with at least 1 in the field with a proven track record of success
Experience managing and growing existing and/or net new logo accounts
Experience selling to the C-suite
Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer experience, work experience, etc.)
World class enablement and on-demand training - check out
Sandler Sales Training
Week-long product bootcamp
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Clear path to promotion with accelerated leadership development programs

, and are on Fortune’s
list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
Health, life insurance, retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

Job Category

Job Details

Your Impact

• Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.

• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.

• Help your customers achieve their business goals and outcomes on the Salesforce platform by:

  • Coordinating the completion of the Signature Success catalog of services as required for your customer.

  • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.

  • Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.

• Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.

• Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.

• The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need.

Minimum Requirements

• Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.

• Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.

• Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.

• Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.

• Knowledge of software development process and design methodologies.

• Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.

Preferred Requirements

• 
  Salesforce product certifications are a plus (AI Associate,Administrator,Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant,Tableau Associate Desktop).

• Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.

• Experience with Tableau products, and/or a competing platform (i.e. Microsoft Power BI, Looker, Qlik, MicroStrategy, Domo)

This role is office-flexible, and the expectation is to be in office 3 days per week.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement