Lead Solution Engineer Public Sector jobs at Salesforce in Australia, Melbourne

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Job Details

You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction.

Responsibilities

• Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders.

• Serve as a bridge connecting design, product, engineering, and marketing teams.

• Work closely with product owners, engineers, and user research to create a vision for the product area.

• Oversee multiple web and mobile application features, interfaces, and experiences.

• Create designs that adhere to and extend the existing style guide & generate detailed final design specs that inspire accurate developer builds.

• Work with developers and quality experts to deliver a polished final product

• Promote and educate others on new interface guidelines and design patterns & mentor new design staff.

• Set the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation.

• Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes.

Required Skills:

• Min 8 years of designing and delivering products from start to finish as part of a cross-functional team.

• Deep understanding of user-centered design methods and standard processes & desire to continually improve on processes.

• The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines.

• The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity.

• Self-motivation; ability to produce results both independently and as part of a team.

• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships.

• Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations.

• Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges.

• Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow.

• Expert knowledge of current design tools such as Figma and ability to quickly learn new tools as they emerge.

• Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities.

• Experience designing and thinking in design systems, not just single-purpose apps.

• An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course.

• A related technical degree required.

Benefits & Perks

Unleash Your Potential

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Posting Statement

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Job Details

At Salesforce, customer success is at the heart of everything we do. You will receive comprehensive onboarding and induction into the business. In addition to your own business development efforts, you will be supported by a wide range of resources, including internal sales support and highly skilled solution engineers. You will never be working alone.

What You’ll Be Doing

• Exceed monthly and quarterly sales targets by selling Salesforce solutions into ECS accounts within a defined portfolio of public sector organisations.

• Manage the full sales cycle, from prospecting to close, ensuring delivery against key performance metrics. Focus on both new business development and expanding existing accounts.

• Identify and research key accounts and public sector verticals to develop a targeted go-to-market strategy and generate qualified opportunities.

• Build a strong pipeline through a combination of outbound activities including cold calling, email campaigns, and leveraging public sector insights.

• Maintain an accurate and up-to-date sales pipeline to support consistent overachievement.

• Engage with prospective organisations using value-based selling techniques, including business case development, ROI analysis, customer references, and industry data.

• Collaborate with internal teams such as Sales Engineers, Professional Services, Executives, and Partners to manage the entire sales process.

• Deliver short-term results while maintaining a long-term view to maximise overall revenue growth.

• Ensure all customer and pipeline data is accurately updated in Salesforce.

• Provide accurate monthly forecasts and revenue reporting.
  

About You:

• Extensive experience selling enterprise software solutions, ideally within a major technology vendor

• Proven track record of securing new business and consistently meeting or exceeding sales targets

• Skilled in managing complex sales cycles and closing high-impact deals

• Passionate about working with government and public sector organisations, with an understanding of their unique challenges and opportunities

• Comfortable engaging stakeholders at all levels, including C-level executives and senior government leaders

• Experience selling CRM solutions or working within the public sector vertical is highly valued

• Demonstrated commitment and stability in previous roles

• Excellent verbal and written communication skills in English

W
We provide every employee with 7 paid volunteer days off a year, along with donation matching for all approved charitable donations.
We offer world-leading benefits to all our employees, including:

• Health, Life, Trauma, and Income Insurance

• Monthly Wellness Allowance

• IVF, Adoption, and Fertility Preservation Support

• Parental benefits

• Perks and discounts

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Specific Responsibilities:

• Work in partnership with Account Executives to understand the unique challenges and business processes of our Public Sector customers.
• Be a technical expert in Salesforce's suite of products, understand how these solutions can be tailored to address government agency needs effectively and efficiently and explain complex technology concepts to both technical and non-technical customers.
• Deliver engaging and informative product demonstrations and presentations that highlight the advantages of Salesforce solutions to government decision-makers.
• Be able to clearly articulate and present the business value and return on investment (ROI) that government agencies can expect by implementing Salesforce solutions.
• Craft value-driven proposals and presentations.
• Provide expert guidance on best practices, industry standards, and successful strategies tailored to the public sector
• Be an innovator who can create new solutions using out-of-the-box thinking
• Work as a team player by contributing, learning and sharing new knowledge

Required Skills

• Hands-on experience configuring the Salesforce application solutions
• Experience with Salesforce Public Sec Solutions would be highly desirable
• Experience working in government or selling to government, and/or managing and responding to bids and tenders, will be highly valued. Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value
• Superior presentation and demonstration skills with a focus on storytelling
• Ability to work as part of a team to solve business and technical problems
• Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.
• Preferred Skills:
• Experience in a comparable pre-sales position, supporting the sales cycle in selling CRM or other high value business solutions
• Technical understanding of SAAS solutions, architecture and modern business applications including integrations
• A broad understanding of Cloud Computing and CRM
• Experience in multi product solution selling
• Business Analysis and Business case/ROI construction
• Detailed knowledge of Salesforce platform.
• Be self motivated, flexible, and proactive
• Willingness and flexibility to travel as needed.

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Posting Statement

Job Category

Job Details

As a trusted advisor, you’ll lead the full sales cycle—crafting strategic account plans, engaging deeply with education leaders, and delivering Salesforce solutions that truly make a difference. If you’re excited by the chance to combine commercial acumen with social impact, this is your opportunity to help shape the future of education across the country.

Key Responsibilities:

• Develop and execute territory and account plans targeting higher education institutions Australia-wide.

• Demonstrate a strong understanding of the education landscape, including regulatory changes, government initiatives, and procurement cycles at both state and federal levels.

• Position our Education Cloud solutions to meet the unique needs of universities and other learning institutions.

• Meet and exceed sales targets by prospecting, qualifying, managing, and closing opportunities across your assigned region.

• Collaborate with cross-functional teams—Business Development Representatives, Cloud Sales Executives, Solution Engineers, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals—to drive a strategic, customer-centric sales approach.

• Co-develop and execute detailed account plans for larger, complex accounts within your portfolio.

• Build and manage strategic partnerships and alliances as part of an integrated territory strategy.

• Maintain accurate and strategic account data in CRM systems, ensuring it reflects account status and sales opportunities.

• Cultivate and expand relationships with K-12 and Higher Education customers by understanding their challenges—such as budget constraints, regulatory requirements, and evolving government policies—and positioning Salesforce solutions effectively.

• Stay ahead of competitive trends and market dynamics to provide innovative solutions and drive customer success.

• Communicate effectively with leadership, customers, cross-functional teams, and partners to align with national public sector priorities.

• Participate in team-building and professional development activities, including strategic planning, sales training, customer marketing initiatives, and volunteering.

• Travel as needed across Australia to engage with customers and support sales efforts.

We provide every employee with 7 paid volunteer days off a year and donation matching for all approved charitable donations.

Other world-leading benefits include:

• Health, Life, Trauma and Income Insurance

• Monthly Wellness Allowance

• IVF, Adoption and Fertility Preservation Support

• Flexible Time Off & Leave Policies

• Parental Benefits

• Perks and Discounts
  

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement