Rsa - Principal Software Engineer jobs at Rsa in Egypt, New Cairo City
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Company (1)
Job type
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Job title (1)
Egypt
New Cairo City
21 jobs found
09.07.2025
Rsa
Rsa RSA- Analyst Customer Services Egypt, Cairo, New Cairo City
Provides front-end non-technical support for RSA Internal and External Customers. Follows call/email handling procedures to ensure excellence in customer service. Identifies customer requests, creates, research, and updates Technical and Administrative...
Acts as a remote customer advocate to champion specific customer needs in collaboration with field team. Applies technical knowledge to analyze and use highly technical troubleshooting tools and content and...
Provide expert-level technical support to customers via emails and remote sessions, diagnosing and resolving complex software, hardware, and system issues. Troubleshoot and analyze technical problems, replicating customer environments and utilizing...
Technical Leadership & Expertise. Act as the subject matter expert (SME) for RSA’s Identity and Access Management (IAM) portfolio (SecurID Classic, ID Plus, Governance & Lifecycle, ID Plus Prime). Stay...
Reviews technical solution articles for accuracy and completeness, and give feedback to the authors. Acts as a remote customer advocate to champion specific customer needs in collaboration with field team....
Lead Qualification: Manage and respond to 100% of inbound leads generated through marketing campaigns, content downloads, webinars, and other demand generation activities. Qualify leads based on defined criteria to determine...
Design, develop, and maintain high-quality Java applications. Collaborate with cross-functional teams to define, design, and ship new features. Ensure performance, quality, and responsiveness of applications. Identify and correct bottlenecks and...
Provides front-end non-technical support for RSA Internal and External Customers. Follows call/email handling procedures to ensure excellence in customer service. Identifies customer requests, creates, research, and updates Technical and Administrative...
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