Jobs at Red Hat in United States, Richmond

About the job:

The Red Hat Sales Cloud team is looking for a Senior Application Engineer to help drive growth and development of our new Salesforce Lightning instance in Pune, India. In this role, you will be responsible for designing, developing, and implementing customized solutions integrating the Salesforce platform to other applications within the Red Hat ecosystem. You will have excellent communication skills and technical expertise and provide best practice recommendations for integration and application development, deployment, and iterative refinement.You should be a practical developer with a background in both Salesforce Platform, Integration and API development, Data management and security and Devops tooling. You’ll be collaborating with development, business system analyst (BSA), and quality assurance (QA) teams to support implementations.

What will you do?

• Work with business stakeholders to define requirements of Salesforce system enhancements. Identify opportunities to modify requirements to utilize application best practices, provide scalability, and increase user adoption.

• Use Agile/Scrum methodologies to deliver best-in-class enhancements of Salesforce/Apttus. Attend daily stand-ups, sprint planning sessions, and retrospectives, and required ceremonies to plan, track, and code development tasks.

• Design, develop, test, and deploy enhancements via configuration, Process Builders, Flow, Apex, VisualForce, and Lightning Components. Work within Salesforce customization standards for Administrators and Developers to balance between rapid development and long-term code maintainability.

• Participate in reviewing, debugging, and resolving issues with new or existing code.

• Coordinate post-delivery activities such as hypercare support, delivery documentation, and knowledge transfer to our Enterprise Support team.

• Comfortable building and demonstrating prototypes in Salesforce

• Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions

• Partner with various IT team and business stakeholders to identify and manage dependencies of Salesforce/Apttus enhancement deliverables associated with integrations and related systems

• Work as part of a scrum team while working on your own minimal supervision

• Work with other sales cloud and service cloud team members to build integrated solutions

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• 5+ years of experience implementing SFDC CRM capabilities

• Bachelor’s degree in Computer Science or related field

• Proficiency in Apex programming, including triggers, classes, and batch processes

• Strong understanding of Salesforce data model, SOQL/SOSL, and platform governor limits

• Experience building and maintaining Lightning Components and Visualforce pages

• Hands-on experience with REST and SOAP APIs for both inbound and outbound integrations

• Familiarity with Salesforce integration patterns, including callouts, outbound messaging, and middleware-based solutions

• Ability to design and implement data mappings and transformations between Salesforce and external systems

• Strong understanding of data security, sharing rules, and compliance best practices

• Implementation of robust error handling, logging, and retry mechanisms for integration processes

• Proficient in Salesforce DX, CLI, and version control systems (Git, Bitbucket)

• Experience with CI/CD tools such as Jenkins, Copado

• Familiarity with Agile/Scrum development methodologies and sprint-based delivery

• Familiarity with Agile/Scrum development methodologies and sprint-based delivery

• Skilled in configuring Named Credentials, Auth Providers, and secure OAuth-based authentication

• Knowledge of event-driven architecture using Platform Events and Change Data Capture (CDC)

• Ability to work on your own and manage multiple task assignments

• Solid verbal and written communication skills, including presentation skills

• Solid problem solving and troubleshooting skills with the ability to exercise mature judgment

The following are considered a plus:

• Experience with middleware platforms such as MuleSoft, Dell Boomi, or Jitterbit

• Salesforce certifications (e.g., Platform Developer I/II, Integration Architecture Designer)

• Experience integrating with third-party systems such as ERP, marketing automation, or data lakes

Job Summary:

You will be part of a cohort of interns and have the opportunity to work on multiple projects within Global Engineering while also receiving learning and curriculum on different technologies. These projects and curriculum may include areas such as Ansible, RHEL, OpenShift, AI, and more. You’ll also have the chance to work with technologies like Python, GitHub, Java, Agile, JavaScript, etc.

In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.

Job Responsibilities:

• Work closely with your mentor to design, develop, and maintain code in Python, Golang or similar programming language

• Add new features, debug, identify, and track issues in Red Hat products (RHEL, OpenShift or other)

• Collaborate with the wider team members and other departments such as Quality Engineering, Designers, Product Management or Documentation team throughout the product cycle

• Network with other talented interns in an inclusive workplace where you can be yourself and thrive

Required Skills:

• Working knowledge of written and spoken English

• Basic knowledge of and passion for Software Engineering, basic knowledge and willingness to use Python, Golang or similar programming language

• Passion, curiosity, and desire to create new things and examine how things work internally

• Willingness to learn and proactively work as a part of a wider team

What You Will Do

• Cover a territory consisting of large enterprise and commercial accounts

• Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings

• Grow your territory and pipeline through the development of internal business partnerships with the field sales team and alliance and partner programs

• Accurately and consistently provide revenue and booking forecasts for your territory; know your book of business day to day and be able to communicate that book of business both with account sales teams and services teams

• Manage booking goals across all practices; meet revenue and margin use targets

• Ensure successful delivery of all projects in partnership with the delivery team towards ongoing sales opportunities

Within 12 months, you will be expected to do the following:

• Sell and manage complex, multi-product solutions across core IT and lines of businesses

• Grow your revenue base on a quarterly basis to meet targets

• Manage escalations without supervision

What You Will Bring

• Passionate, persistent, proactive and positive selling experience with proven results

• Knowledge of technical or business consulting practices

• Experience working with high demand customers with successful results

• Experience in project delivery towards more comprehensive and holistic selling

• Experience with internal and or external sales

• Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value

• Experience with proven selling and project methodologies within project teams

• Knowledge of key customer needs like application development and cloud solutions creation and delivery

• Experience in and willingness to speak with customers daily, engagement with account teams at account exec and management level and to be willing to share successes at public conferences and meetups in support of selling motions

The salary range for this position is $216,990.00 - $358,000.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About the role:

In this role, you will be responsible for working with a team of account managers to enable customers and prospects to define, develop, and deploy their technology modernization strategies using Red Hat technology and services or partner services. You'll build strategic relationships with executives and key business leaders across a territory.

What you will do:

• Promote the adoption of Red Hat cloud platform technologies including Red Hat OpenShift Container Platform, Red Hat Application Services, Red Hat AI, Red Hat Cloud Services and supporting offerings. Responsible for new account development and/or expanding existing accounts within an assigned territory/product line.

• Work with the the SLED sales team to plan a strategy to grow market share within a set of defined accounts

• Consult with customers to understand their core business drivers and technical requirements

• Present Red Hat's technical solutions and manage emerging technology opportunity cycles with customers from qualification through to decision and procurement

• -Guide customers from their initial interest in agile transformation through to the adoption of Red Hat's platform technologies, which will provide the technology foundation for improvement

• Gain the trust of senior IT and business executives within key accounts to create long-term partnerships

• Ensure that Red Hat's cloud and application platform solutions become the first choice for our key customers

What you will bring:

• 5+ years of experience working in a solutions sales, solutions architecture, start up sales experience or agile transformation consulting role

• 2+ years of experience with modern application delivery frameworks and platforms like Kubernetes and Docker, Red Hat OpenShift Container Platform, Apache Kafka, MuleSoft, Jenkins, Apache Spark, MongoDB, AI / Data Science and other application frameworks

• Technical knowledge of enterprise middleware, virtualization, AI/Data Science and container technologies

• Understanding of agile methodologies and organizational and IT transformation

• Excellent written and verbal communication skills

• Strong presentation skills with experience delivering to practitioners, managers, and executives

• Ability to sell solutions in a multi-product environment

• Proven ability to work with global, regional and local cross-functional teams to achieve success for customers

• Ability to maintain a balance of strategic and tactical skills

The salary range for this position is $207,500.00 - $342,400.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About the job:

The program manager will be responsible for executing the tooling strategy and management system for the Red Hat Tech Sales Practices team. This role will align very closely to the regional and global Red Hat tech sales functions, as well as APM and Operations team. You will be responsible for leading the adoption management system: Defining metrics, target methodology, and reporting process. This includes developing reports and analyzing data sets to provide guidance to our APM and Operations team. You will be responsible for leading the strategy definition and facilitating execution around tooling to make the Tech Sales team more productive, with a focus on Red Hat Sales Cloud.. This includes preparing briefings to senior leadership, aligning stakeholders, facilitating decision-making, tracking and reporting progress, and identifying and mitigating risks. Being highly organized is a must as you will be managing multiple initiatives at a time. You’ll need to have clear written and verbal communication and documented planning skills to succeed in this role.

This position has a direct reporting structure to the Global Sr Director, Tech Sales Practices.

What you will do:

• Execute the Productivity and Tooling strategy to ensure SA&A associates and leaders are able to efficiently execute their role.

• Use of Red Hat Sales Cloud, analytics tools and AI to solve tech sales challenges.

• Ensure the defined management system and metrics are consistently executed across all regions, focusing on product adoption

• Provide data analytics and insights to leadership

• Identify and execute task automation to make the tech sales more efficient

SUCCESS MEASURES AND KPIs

• Increased product consumption and adoption maturity

• Account Revenue Growth

What you will bring:

• Analytical and process-oriented mindset; ability to mine data to make data-driven decisions

• Experience with account management tooling, eg Red Hat Sales Cloud

• Experience with reporting and analytics tooling, eg, Snowflake, Tableau, Smartsheet

• Experience and tenacity to drive transformational change through a large, worldwide organization

• Demonstrated ability to work in a distributed, multicultural organization in a global and geo matrix.

• Very organized with strong project management skills; ability to implement structure (processes, frameworks) into daily functions

• Comfortable managing and solving complex business problems with no clear solution

• Strong communication skills, both oral and written and presentation skills

• Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment.

The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings, including focuses across AI, virtualization, automation, and containers

• Meet bookings ACV targets for Red Hat consulting, training, and technical account management offerings

• Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs

• Accurately and consistently provide revenue and booking forecasts for your territory

• Manage revenue and booking goals across all practices; meet margin and use targets

• Ensure successful delivery of all projects by being involved in change management, planning, and governance meetings with the customer

• Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team

Working closely with senior services sellers, you will be expected to do the following:

• Independently handle assigned accounts to identify service opportunities

• Support the preparation and delivery of proposals, ensuring alignment with customer needs

• Respond to inquiries related to consulting, training, and technical services

• Track sales activities and maintain accurate records in CRM systems

• Report revenue forecasts and opportunity pipeline to leadership

• Collaborate with cross-functional teams to ensure successful service engagements

• Sell and manage complex, multi-product solutions using Red Hat Technical Decision Point and Services Delivery Frameworks

• Grow your revenue base on a quarterly basis

• Manage escalations without supervision

What You Will Bring

• Knowledge of technical or business consulting practices

• Experience in banking or financial services is a plus

• Experience in project delivery

• Experience with internal or external sales

• Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value

• Experience adhering to agile methodologies within project teams

• Knowledge of application development or cloud solutions creation and delivery

• Experience in and willingness to speak at public conferences and meetups

The salary range for this position is $139,310.00 - $216,010.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About The Job

We’re not just looking for candidates who meet all the requirements, we’re looking for people who are excited about working with us and growing their career at Red Hat. We want to be transparent about what would make you most successful in the role but if you are excited by reading the job description and feel like you are right for the role, we encourage you to apply. This position could lead to regular on-site work with clients across North America, so a willingness to travel to customer locations up to 30-40 weeks per year is required. Applicants must reside within close proximity to a primary airport.

What You Will Do

•Assist in supporting customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions

•Focus on customer IT Automation and Enterprise Cloud Infrastructure solutions through deep technical hands-on work in these fields

•Continuously learn, grow, and adapt to new skills and technologies

•Work alongside leading financial services, retail, telecommunication, and institutional customers, though virtual and on-site collaboration

After joining Red Hat, you will go through an intensive customized training program on Red Hat technologies and Consulting solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

•A baseline understanding of how to build technical solutions, integrated with existing enterprise systems, with technical guidance

•Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification

•Gain exposure and collaboration within Red Hat Services & the larger organization through everyday networking and community events

Within 3 months, be ready to deliver a project by attaining the following:

•Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies

•Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups

Within 6 months, begin to demonstrate technical leadership by accomplishing the following:

•Successfully implementing enterprise solutions in customer environments as part of delivery team

•Engage and share with our internal and external communities of practice on lessons learned, best practices, and how-tos

What You Will Bring

•Experience with delivering an technical implementation as part of a project or team

•Capable of contributing to technical projects through sustained teamwork and collaboration, ensuring the development of practical solutions.

•Ability to be well-organized in a fast-paced, ever-changing environment

•Ability to interact directly with customers across roles and organizations and clearly communicate technical and non-technical concepts

•Demonstrates ability to adapt quickly to new and unknown situations, ranging from managing deliverables to learning new technologies.

•Practical experience with at least one coding or scripting language. Examples include but are not limited to Java, Python, C++, YAML, Bash, JavaScript, React, etc.

•Familiarity with backend software development methodologies, frameworks, and development principles, including Agile, Code Management (Git), Software Development Life Cycle, etc.

•Interest in diving deep into backend software development, IT automation, cloud infrastructure, CI/CD, DevOps, and Artificial Intelligence

•Knowledge of and some experience with at least one Red Hat technology such as Red Hat Enterprise Linux, Red Hat OpenShift, or Red Hat Ansible is a plus

•Prior experience working in a customer-facing role is preferred

•Familiarity with open source software and open source as a business model is a plus

•Knowledge of Red Hat's product portfolio and subscription business model is a plus

The salary range for this position is $75,320.00 - $120,480.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave