Associate Manager Technical Support jobs at Red Hat in United States, Raleigh
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United States
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Raleigh
52 jobs found
30.08.2024
R
Red hat Associate Manager Technical Support United States, North Carolina, Raleigh
Manage the front-line Technical Production Support team covering Red Hat Enterprise Linux (RHEL). Oversee the day-to-day activities of technical teams, consisting of junior to senior technical support engineers. Serve as...
Serve as a delivery lead for team projects and cross-functional projects on the IT team; provide overall leadership, guidance, and manage all aspects of project and service delivery for the...
Lead and coordinate complex, multi-phased product releases by guiding cross-functional teams in the definition, planning, execution, and delivery of high quality software. Oversee all aspects of new and existing programs...
Develop product messaging and validate messaging through customer surveys, analyst inquiries, sales interviews, etc. to understand and create high quality content. Document market trends and document case studies that drive...
Participate in technical aspects of go-to-market engagements like live streams, roadshows, workshops, webinars, demos of offerings and solutions, industry and partner events, and sales enablement and training. Collaborate with sales...
Support enterprise customers by providing direct technical and architectural guidance for the Red Hat infrastructure portfolio. Develop relationships with key business and IT stakeholders and become an expert on a...
Manage the front-line Technical Production Support team covering Red Hat Enterprise Linux (RHEL). Oversee the day-to-day activities of technical teams, consisting of junior to senior technical support engineers. Serve as...
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