Associate Principal Specialist Solution Architect jobs at Red Hat in United States, City Of Albany

About The Job

We’re not just looking for candidates who meet all the requirements, we’re looking for people who are excited about working with us and growing their career at Red Hat. We want to be transparent about what would make you most successful in the role but if you are excited by reading the job description and feel like you are right for the role, we encourage you to apply. This position could lead to regular on-site work with clients across North America, so a willingness to travel to customer locations up to 30-40 weeks per year is required. Applicants must reside within close proximity to a primary airport.

What You Will Do

•Assist in supporting customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions

•Focus on customer IT Automation and Enterprise Cloud Infrastructure solutions through deep technical hands-on work in these fields

•Continuously learn, grow, and adapt to new skills and technologies

•Work alongside leading financial services, retail, telecommunication, and institutional customers, though virtual and on-site collaboration

After joining Red Hat, you will go through an intensive customized training program on Red Hat technologies and Consulting solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

•A baseline understanding of how to build technical solutions, integrated with existing enterprise systems, with technical guidance

•Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification

•Gain exposure and collaboration within Red Hat Services & the larger organization through everyday networking and community events

Within 3 months, be ready to deliver a project by attaining the following:

•Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies

•Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups

Within 6 months, begin to demonstrate technical leadership by accomplishing the following:

•Successfully implementing enterprise solutions in customer environments as part of delivery team

•Engage and share with our internal and external communities of practice on lessons learned, best practices, and how-tos

What You Will Bring

•Experience with delivering an technical implementation as part of a project or team

•Capable of contributing to technical projects through sustained teamwork and collaboration, ensuring the development of practical solutions.

•Ability to be well-organized in a fast-paced, ever-changing environment

•Ability to interact directly with customers across roles and organizations and clearly communicate technical and non-technical concepts

•Demonstrates ability to adapt quickly to new and unknown situations, ranging from managing deliverables to learning new technologies.

•Practical experience with at least one coding or scripting language. Examples include but are not limited to Java, Python, C++, YAML, Bash, JavaScript, React, etc.

•Familiarity with backend software development methodologies, frameworks, and development principles, including Agile, Code Management (Git), Software Development Life Cycle, etc.

•Interest in diving deep into backend software development, IT automation, cloud infrastructure, CI/CD, DevOps, and Artificial Intelligence

•Knowledge of and some experience with at least one Red Hat technology such as Red Hat Enterprise Linux, Red Hat OpenShift, or Red Hat Ansible is a plus

•Prior experience working in a customer-facing role is preferred

•Familiarity with open source software and open source as a business model is a plus

•Knowledge of Red Hat's product portfolio and subscription business model is a plus

The salary range for this position is $75,320.00 - $120,480.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About the job:

Red Hat is hiring a Specialist Solution Architect (OpenShift) for Financial Services North America. The Specialist will drive Sales of the OpenShift Platform. In this role, you will be the catalyst creating opportunities, solving problems, and establishing working relationships with customers in our key FSI enterprise accounts and service provider partners. You’ll need to possess excellent communication and people skills balanced with technical expertise, passion for open source, and a thorough understanding of business and IT challenges encountered in financial services. Through a series of structured in-person interactions the Specialist Solution Architect will win the trust and confidence of customer engineering, development and operations teams by aligning their requirements and use cases with the functional capabilities of the OpenShift Platform.

What you will do:

• Act as a technical advisor, guiding customers from presales to post-sales implementation, ensuring successful deployments.

• Lead technical validation through demos, workshops, and pilot projects to align customer needs with Ansible capabilities.

• Develop reusable solution frameworks and content to empower sales teams and standardize customer outcomes.

• Collaborate with product teams to enhance customer experience and advocate for customer needs internally.

• Assist your team with responding to RFPs for customer success

What you will bring:

Technical Skills:

• Expertise in the OpenShift Platform (certifications preferred) or Kubernetes. Strong hands on skill.

• 5+ years in OpenShift or Kubernbets; 5-10 years in architecture/development/consulting roles.

• Proficiency in Linux and DevOps methodologies.

• Proficiency in configuring accelerators such as NVIDIA, AMD or Intel GPUs.

Business Skills:

• Ability to engage engineers and architects, address enterprise IT challenges, and propose cross-platform solutions.

• Experience building relationships across large IT organizations and managing end-to-end proof-of-concept processes.

Preferred Qualifications:

• Red Hat certifications (Red Hat Certified OpenShift Architect, RHCE) and a degree in Computer Science/Engineering.

• Thought leadership through industry contributions (whitepapers, conferences, etc.) and staying updated on Kubernetes and AI trends.

The salary range for this position is $177,540.00 - $283,950.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you'll do:

• Discover and analyze customers' business and technical problems, and design the appropriate Red Hat solution that aligns with their needs.

• Provide technical leadership to Red Hat account teams and customers through sales presentations, product demonstrations, workshops, and proofs of concept.

• Utilize your technical expertise to assist sales teams in answering customer questions.

• Form strategic business and technical relationships within each customer organization to identify new opportunities.

• Own and attain a bookings quota by utilizing your expertise to contribute to the success of our Account Teams in closing sales opportunities.

• Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts, and white papers), developing reusable assets (e.g., demonstrations, workshops), and presenting at conferences and industry events.

• Collaborate broadly with Red Hat Engineering and Business Units, Professional Services, Sales teams, and partners to ensure excellent customer experience with our offerings and solutions.

What you'll bring:

• Experience in sales engineering, consulting, IT architecture, or equivalent in supporting large organizations.

• Excellent communication, presentation, documentation, and problem-solving skills.

• Positive team player attitude and a strong desire to make our customers successful.

• Ability to understand customers' challenges, requirements, and technical issues and collaborate to address those with the appropriate technologies and solutions.

• Knowledge of Linux or UNIX operating systems, preferably Red Hat Enterprise Linux (RHEL), or a RHEL derivative, as well as related technologies.

• Knowledge of virtualization technologies for application deployment and operations like VMware vSphere, KVM, etc.

• Experience with Kubernetes deployments in large organizations.

• Knowledge of cloud Platform-as-a-Service (PaaS) technologies like Red Hat OpenShift or related products and solutions.

• Knowledge of DevOps from the technology point of view.

• Familiarity with the design and operation of medium to large-scale enterprise and cloud infrastructures, databases, and application systems with high availability requirements. Extensive experience with the application life cycle in traditional environments

• Willingness to travel within the region.

One or more of the following is a plus

• Experience with automation frameworks and tools like Puppet, Ansible, or Terraform.

• Experience with management, logging, and observability products and solutions.

• Experience or certification with any public cloud provider.

• Any Red Hat certification.

The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

Primary Job Responsibilities

• Serve as a subject matter expert to the SA/SSA community in respective geography, ensuring that architectural patterns are reused in order to create Sales, Support, and Engineering efficiencies.

• Understand both how to define an architecture but also how to code as a reusable GitOps Pattern, utilizing tools like Helm or Ansible.

• Be able to debug code written by other engineers and, when needed, propose improvements (in the form of pull requests).

• Serve as a key facilitator uniting sellers with Open Source community practices, enabling the sharing of that knowledge inside and outside of our company.

• Participate in Executive Briefing Centre (EBC) sessions to capture future level requirements and report them in a consistent manner through the Field Feedback Forum.

• Review of any technical architecture proposals in the region before they are sent by the Solution Architect or SSA to their customers.

• Understand and articulate the business requirements of customers and partners and what are their drivers for working with Red Hat.

Required Skills

• Experience with cloud-native architecture, microservices, container orchestration, and hybrid cloud platforms

• Must have deep experience with application networking and security, and a good understanding of concepts and tools such as service mesh, mTLS, container networking interface, SPIFFE/SPIRE

• Ability to speak, write, and share insights on behalf of Red Hat in a variety of scenarios, including both internal and external audiences (i.e., should be able to serve as a media spokesperson for their geography).

• Strong ability to define and describe complex domain architecture from a logical, functional, and technical perspective.

• Implement the deployment of those architecture following a DevOps and GitOps pattern

• Contribute code/configurations in at least two languages such as Python, Go, Helm, Ansible, Rust, or Bash.

Experience Required

• Strong knowledge of Red Hat’s product portfolio from their domain or specialty perspective.

• Demonstrated success with previous customer implementations; ability to engage and expand product cross-sell with customers over time.

• Demonstrated capability in reuse of existing patterns (avoiding bespoke solutions for each customer) and a healthy modularization practice which enables reusability.

The salary range for this position is $189,600.00 - $312,730.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Collaborate with project and customer team members to meet timelines and goals

• Contribute to project documentation and diagrams, including quality assurance (QA) and ticket and bug management

• Mentor and share knowledge with customers

• Work with senior associates to guide the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market

• Design and advocate solutions using cloud technologies, design principles, integration points, and automation methods

What You Will Bring

• 5-8 years in a related technology position, e.g., sales, consulting, operations, development, etc

• 4+ years of experience with Public Cloud and Linux technologies

• 2+ years of experience with automation frameworks and tools like Puppet, Chef, Salt, or Red Hat Ansible Automation Platform

• 2+ years of experience with Red Hat OpenShift Container Platform or Kubernetes

• Thorough knowledge of network functions virtualization (NFV), cloud software-defined networking (SDN) or storage disciplines, and DevOps models and technologies

• Experience with storage systems like FiberChannel (and/or FCOE), iSCSI, or other Software Defined Storage technologies.

• Extensive experience with Red Hat Enterprise Linux (RHEL) administration and design

• Virtualization platforms utilizing KVM, QEMU, OpenStack, OpenShift Virtualization

• Experience with AppDev automation and pipelines. Technology like Jenkins, Tekton, ArgoCD, etc

• Experience with networking technologies including VLANs, routing protocols, IPAM solutions, and Load Balancers. Technology like Infoblox TCPWave, F5, etc

• Experience in designing and delivering implementations using various public and private cloud infrastructure technologies and providers

• Interest and knowledge in AI/ML technologies and recent developments. AUser-level

• Admin-level familiarity with vSphere, RHV, or OpenStack

• VMware infrastructure, including ESX, Vcenter, [S/DV]Switches/NSX, Datastores, vSAN, vVols, vRealize, SRM, Backup software

• Advanced level with VMware VM foundational technologies for networks ([S/DV]Switches/NSX) and storage (Datastores, vSAN, vVols)

• Knowledge of common Add-Ons or third-party tools, including Aria/vRealize Suite, SRM, Backup software, and Performance tools)

• Experience with technologies including OpenStack, Red Hat Virtualization, Microsoft Hyper-V, Amazon Web Services, and Microsoft Azure a plus

• Experience in Financial Services

The salary range for this position is $139,580.00 - $230,170.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave