Openshift Architect – Dubai Uae Relocation Required jobs at Red Hat in United States, Atlanta

What you will do:

• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution.

• Lead consulting teams through successful customer pilot and production deployments, workload onboarding and ongoing lifecycle management

• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.

What you will bring:

• Prior experience working in a consulting and architecture roles

• Good customer-facing skills; ability to present to customers and lead customer interactions

• Excellent knowledge of infrastructure technologies on hands-on delivery and architecture levels

• Experience implementing virtualization and container technologies in an enterprise setting and with enterprise-wide deployments

• Knowledge of Red Hat’s infrastructure solutions like Red Hat OpenStack Platform, Red Hat OpenShift Container Platform, Red Hat Enterprise Linux (RHEL)

• Willingness to travel across the region

• Experience onboarding applications and application teams onto cloud or container platforms introducing DevOps, continuous delivery (CD) and application lifecycle management

• Excellent written and verbal language skills in English

• Red Hat Certifications are considered a plus

• Experience with AI solutions is a big plus

What you will do:

• Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products

• Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices

• Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources

• Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption

• Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes

What you will bring:

• Ability to lead and deliver consultative type customer-facing engagements

• Experience with and practical knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience)

• Proficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and concisely

• Demonstrable presentation and facilitation skills

• Experience in defining and gathering goals, requirements, and determining outcomes, which can be used to plan work to be done with customers to ultimately delivery on customer outcomes

• Willingness to travel within the region, visit customers and partners, attend conferences and other events

• Experience with and intimate knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience

• Experience in scripting and coding (especially Python)

• Expert level hand-on experience with AAP

• High-level familiarity with Chef, Puppet, Salt, and others in the space

Significant technical experience in at least one major IT domain, such as

• Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions

• Linux-based workloads

• Continuous integration (CI) and continuous deployment (CD) pipeline

• Network technologies like Cisco, Juniper, Checkpoint

• Kubernetes and container-based deployments

• Public cloud providers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud, or IBM Cloud

• Windows-based environment management

• InfoSec / Security Operations

Other Requirements:

• Willingness to travel within the region, visit customers and partners, attend conferences and other events

• Any Red Hat certification.

• The ability to self-study and quickly learn and put into practice new topics

The salary range for this position is $129,800.00 - $207,730.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About The Job

You will forge relationships with your partners, develop a deep technical understanding of their Red Hat implementation, share technical best practices, and act as point of contact for any major incidents, managing the partner’s expectations and communications through resolution of such incidents. You will tailor support for each partner, work closely with the extended virtual account team and advocate on their behalf. At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, you will be supported in your career with continuous learning offerings, certification support, and challenging growth opportunities.

What You Will Do

• Develop relationships with key business and IT stakeholders and become an expert on a partner’s solutions by understanding their top business goals and priorities

• Perform technical reviews and share knowledge to proactively identify and prevent issues

• Support technology partners implementing automated and containerized cloud application platform solutions

• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

• Establish and maintain parity with Red Hat cloud technologies strategy

• Engage product engineering teams to help develop solution patterns, based on partner engagements, as well as personal experience, that drive platform adoption

• Communicate how specific Red Hat cloud solutions and our cloud roadmap align to partner use cases

• Forewarn partners of technology changes or potential disruptions to their service and advise on mitigation strategies

• Provide advice and guidance to partners about current and future Red Hat products

• Identify training opportunities and work with our learning and enablement teams to provide targeted training to partner support personnel

• Troubleshoot technical issues and drive issue escalation with Red Hat, partner and customer teams

• Complete analysis and present periodic reviews of operational performance to leadership

• Manage partner support cases and maintain clear and concise case documentation

• Create partner engagement plans and keep documentation relevant to a partner's solution updated

• Manage and grow partner relationships by delivering attentive, relationship-based support

• Build a sense of trust with partners and serve as their advocate within Red Hat

• Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas

• Travel, as necessary, to visit partners and attend events

What You Will Bring

• Hands-on experience with operating Kubernetes or Kubernetes-based platforms like Red Hat OpenShift Container Platform.

• Expertise with containers and container management

• 3+ years of Linux or UNIX system administration experience

• Experience with cloud or server virtualization

• Experience with Linux, preferably Red Hat Enterprise Linux (RHEL) or a derivative

• Ability to manage and grow existing enterprise partner relationships by delivering proactive, relationship-based support

• Outstanding verbal and written communication skills; ability to convey complex information to partners clearly and concisely

• Competent comprehension of enterprise architecture and strategic business drivers

• Ability to manage multiple issues and projects with an eye for detail

• Direct experience with a variety of technology partners

• Experience with training and presentation delivery

The following are considered a plus

• Experience in a support, operations, development, engineering, or quality assurance organization

• Red Hat Certified Engineer (RHCE) or equivalent experience

• Red Hat Certified Specialist in OpenShift Administration or equivalent experience

• Experience with Amazon Web Services, Azure, Google Cloud is a plus

• Bachelor's degree in a technology-related discipline, preferably computer science or engineering

• Experience working in DevOps environments

• Prior experience in a technical leadership or mentorship role

• Technical knowledge of the Linux kernel and Linux file system

• Expertise with enterprise cloud solutions such as Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), and Software-as-a-Service (SaaS)

• Expertise with cloud management (Red Hat CloudForms, Cloud Formation, Terraform, etc) and IT Automation (Red Hat Ansible)

• Software engineering background; experience with RPM-based Linux and Java technologies

• Experience containerizing applications for deployment in cloud environments

• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts

• Familiarity with source code management tools like Git or SVN

• Knowledge of OpenShift Container Storage and OpenShift Data Foundation

• Experience in software-defined storage technologies like, Ceph, Gluster, or other enterprise storage platforms

• Experience in storage configuration, deployment, administration

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

● Contribute to project documentation and diagrams, including quality assurance (QA) and ticket and bug management

● Mentor and share knowledge with customers

● Work directly with senior associates and telecommunication clients, understanding their industry-specific needs, to guide the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market

● Analyze client business requirements and translate them into specific technology, system, and application designs to ensure the architecture aligns with the client's long-term business goals

● Lead the architecture design activities and sessions, ensuring that various systems and technologies are integrated to meet the end customer's requirements

● Design and advocate for solutions using cloud technologies, robust design principles, multiple integration points, and automation and orchestration methods

What You Will Bring

• 5-8 years in a related technology position, e.g., sales, consulting, operations, development, etc

• 4+ years of experience with Public Cloud and Linux technologies

• 4+ years of experience with telecommunications technologies and networking infrastructure

• 2+ years of experience with automation frameworks and tools like Puppet, Chef, Salt, or Red Hat Ansible Automation Platform

• 2+ years of experience with Red Hat OpenShift Container Platform, ACM, ACS, Quay, Ceph, or Kubernetes

• Thorough knowledge of network functions virtualization (NFV), network acceleration such as DPDK and SRIOV, zero-touch provisioning (ZTP), cloud software-defined networking (SDN) or storage disciplines, and DevOps models and technologies

• Experience with storage systems like FiberChannel (and/or FCOE), iSCSI, NFS, or other Software Defined Storage technologies

• Extensive experience with Red Hat Enterprise Linux (RHEL) administration and design

• Virtualization platforms utilizing KVM, QEMU, OpenStack, OpenShift Virtualization, and VMware

• Experience with AppDev automation and pipelines. Technology like Jenkins, Tekton, ArgoCD, etc

• Experience with networking technologies including VLANs, routing protocols, 4/5G, IPAM solutions, and Load Balancers. Technology like Infoblox TCPWave, F5, etc.

• Experience in designing and delivering implementations using various public and private cloud infrastructure technologies and providers

• Interest and knowledge in AI/ML technologies and recent developments

• Admin-level familiarity with vSphere, RHV, Nutanix, or OpenStack

• VMware infrastructure, including ESX, Vcenter, [S/DV]Switches/NSX, Datastores, vSAN, vVols, vRealize, SRM, Backup software

• Advanced level with VMware VM foundational technologies for networks ([S/DV]Switches/NSX) and storage (Datastores, vSAN, vVols)

• Knowledge of common Add-Ons or third-party tools, including Aria/vRealize Suite, SRM, Backup software, and Performance tools)

• Experience with technologies including OpenStack, Red Hat Virtualization, Microsoft Hyper-V, Amazon Web Services, and Microsoft Azure a plus

• Experience in the Telecommunications Industry

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Support the Sales team with recommendations for development and implementation of complex offerings and solutions to help them achieve sales quotas

• Meet revenue goals, deployment, and service objectives while sustaining good relationships with prospects and customers Build, design, and present complex solutions to customers

• Collaborate with product teams and the Product Engineering, Professional Services, and Sales teams to ensure excellent customer experience with our offerings and solutions

• Serve as a trusted subject matter expert for the customers, gain the trust of IT professionals, and build long-lasting relationships within our key accounts

• Prepare detailed product specifications and implement customer installation plans

• Demonstrate expertise by delivering whitepapers and conference speeches; share knowledge with your team members to allow them to learn from your work

What you will bring​:

• 5 years of experience as a sales engineer, consultant, solutions architect, or a relevant role; experience in presales

• Knowledge of UNIX or Linux systems, preferably in Red Hat platform like Red Hat Enterprise Linux (RHEL), Red Hat Network Satellite, or other related technologies Knowledge of open source cloud Infrastructure-as-a-Service (IaaS) and Platform-as-a Service (PaaS) solutions like Red Hat OpenStack Platform, Red Hat Openshift Container Platform, or related community projects

• Knowledge of technologies like clustering, directory services, and identity management

• Fluent written and verbal communication skills

• Ability to present and have technical and business discussions with C-level executives

• Willingness to travel up to 50%

The salary range for this position is $168,650.00 - $269,960.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Support enterprise customers in implementing automated and containerized cloud application platform solutions

• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

• Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities

• Perform technical reviews and share knowledge to proactively identify and prevent issues

• Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat

• Collaborate with the engineering, research and development, product management, and technical support teams

• Create customer engagement plans and keep the documentation on the customer's environment updated

• Create documentation regarding customer issues and technical details on how to resolve them

• Manage and grow customer relationships by delivering attentive, relationship-based support

• Build trust with customers and serve as their advocate within Red Hat

• Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies.

• Provide advice and guidance to customers about their current and future Red Hat products

• Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams

• Complete analysis and present periodic reviews of operational performance to customer leadership

• Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases

• Travel occasionally to visit regional customers

What You Will Bring

• 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization

• Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform

• Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation

• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support

• Competent comprehension of enterprise architecture and strategic business drivers

• Ability to manage multiple issues and projects with shifting priorities and timelines

• Outstanding written and verbal communication skills and ability to convey complex information to customers clearly and concisely in English

• Ability to travel for customer visits and events within the region

• Residence within the Southeastern United States

• Bachelor's degree or an equivalent in a technology-related discipline, ideally computer science or engineering is a plus

• Experience working in DevOps environments preferred

• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts a plus

• Familiarity with source code management tools like Git or SVN preferred

• Red Hat Certified Engineer (RHCE) a plus

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution.

• Lead consulting teams through successful customer pilot and production deployments, workload onboarding and ongoing lifecycle management

• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.

What you will bring:

• Prior experience working in a consulting and architecture roles

• Good customer-facing skills; ability to present to customers and lead customer interactions

• Excellent knowledge of infrastructure technologies on hands-on delivery and architecture levels

• Experience implementing virtualization and container technologies in an enterprise setting and with enterprise-wide deployments

• Knowledge of Red Hat’s infrastructure solutions like Red Hat OpenStack Platform, Red Hat OpenShift Container Platform, Red Hat Enterprise Linux (RHEL)

• Willingness to travel across the region

• Experience onboarding applications and application teams onto cloud or container platforms introducing DevOps, continuous delivery (CD) and application lifecycle management

• Excellent written and verbal language skills in English

• Red Hat Certifications are considered a plus

• Experience with AI solutions is a big plus