Associate Technical Support Engineer - jobs at Red Hat in Portugal
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9 jobs found
24.01.2025
R
Red hat Associate Manager Technical Support - Ansible & Virtualizati... Portugal
Manage and maintain a team of technically skilled engineers. Manage customer escalations for highly technical support requests from enterprise customers. Maintain a high level of customer satisfaction. Continuously promote and...
Serve as the direct support for IBM customer inquiries about the Red Hat OpenShift Container Platform handed over from IBM product support teams. Use IBM and Red Hat ticketing systems...
Diagnose problems, troubleshoot the issues, and develop solutions to technical issues. Provide customers with a unique experience and amaze them with the quality of Red Hat support. Engage and collaborate...
Act as the direct contact and adviser for customer inquiries about the Red Hat OpenShift Container Platform through our Customer Portal as well as by phone and using remote access...
Build on your knowledge by going through intensive onboarding, which includes taking Red Hat Enterprise Linux (RHEL) Certifications, like Red Hat Certified Engineer (RHCE). Support Red Hat’s customers on various...
Support Red Hat’s customers using our OpenShift Ecosystem running on different Hybrid Cloud solutions (public providers including Azure, AWS, Google and also on-premise deployments). Resolve our customers’ complex issues across...
Support Red Hat’s customers using our OpenShift Ecosystem running on different Hybrid Cloud solutions (public providers including Azure, AWS, Google, and also on-premise deployments). Resolve our customers’ issues across different...
Manage and maintain a team of technically skilled engineers. Manage customer escalations for highly technical support requests from enterprise customers. Maintain a high level of customer satisfaction. Continuously promote and...
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