Partner Sales Executive - Cloud Solutions M/f/d jobs at Red Hat in Portugal, Miragaia E Marteleira

What you will do:

• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution.

• Lead consulting teams through successful customer pilot and production deployments, workload onboarding and ongoing lifecycle management

• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.

What you will bring:

• Prior experience working in a consulting and architecture roles

• Good customer-facing skills; ability to present to customers and lead customer interactions

• Excellent knowledge of modern telco networks and protocols and their implementation in software based solutions at the architecture and hands-on delivery levels

• Experience designing and delivering cloud and automation technology for telco network platforms via distributed cross-functional teams and with telco-wide deployments

• Knowledge of Red Hat’s infrastructure solutions like Red Hat OpenShift Container Platform, Red Hat OpenStack Platform, Red Hat Enterprise Linux (RHEL)

• Excellent written and verbal language skills in French and English

• Willingness to travel across the region

• Red Hat Certifications are considered a plus

What you will do

• Work closely with content strategists, DPMs, engineering teams, support teams, and other stakeholders to create and maintain accurate, high-quality documentation for desired audiences within scheduled timelines.

• Actively participate in meetings to stay on top of developments and to advocate for the user

• Respond to customer feedback to address content gaps and promote continuous improvement of the documentation experience

• Collaborate across various writing teams to help improve processes for content creation, delivery, and maintenance

• Provide feedback and mentor other technical writers to improve the quality and consistency of our content

• Keep up to date on changes to our toolchain, versioning systems, offerings, customer use cases, support issues, and business strategy

• Devote time to research and increase your understanding of your product area, including related trends and topics in artificial intelligence (AI), machine learning (ML), and machine learning operations (MLOps)

What you will bring

• Ability to independently conduct research and collaborate with technical and subject matter experts to produce and improve documentation

• Ability to understand and explain complex technical concepts concisely

• Proficiency in modular authoring and version control systems

• Experience with software and documentation development life cycles

• Experience writing documentation to meet accessibility and usability requirements

• Experience using a writing style guide

• Familiarity with structured, topic-based authoring and information architecture

• Knowledge of AI, ML, and MLOps concepts and technologies

The following are considered a plus:

• Knowledge of open source philosophies and Red Hat products

• Hands-on experience with Linux

• Hands-on experience with GitHub

• Experience with Search Engine Optimization (SEO) in the context of product documentation

• Experience in leading cross-team initiatives and mentoring writers

• Familiarity with agile software development

• Experience with DITA

We expect you to only meet some of these requirements to join our team. Instead, we prefer to build around your strengths and provide opportunities for you to grow your skills.

What You Will Do

• Understand customers' overall Red Hat portfolio, technical and business priorities, and success measures.

• Create and execute customer success plans with discrete projects, milestones, and actions to achieve customers’ business objectives by tasking technical execution teams.

• Identify opportunities for increased consumption, track monthly consumption against targets and plan key deployment timelines and milestones.

• In collaboration with others, apply technical knowledge and customer insights to create a migration and modernization roadmap for applicable workloads and applications.

• Orchestrate Design and Discovery Sessions to build plans for implementing solutions – governing design in line with customer business goals.

• Be the Voice of the Customer. Share insights and best practices, and connect with Engineering and Product teams to remove blockers.

• Target and resolve issues to remove impediments in order to prove the value of implementing Red Hat technologies.

• Assess the customer’s knowledge of Red Hat’s products and overall cloud readiness to support customers through a structured learning plan and ensure delivery through partners.

What You Will Bring

• 5+ years working in enterprise software from a customer success management, technical consulting, technical project management, technical sales, support or Quality Assurance (QA) perspective.

• Experience with technical project planning and execution management.

• Ability to independently deliver consultative type customer facing engagements.

• Practical knowledge of DevOps and agile concepts, application development and deployment tools.

• Practical experience with one or more Public Cloud providers (AWS, Azure, GCP, IBM Cloud) and their integration with enterprise customers is a plus, with recent Public Cloud certification a distinct

• Experience with Kubernetes based solutions, such as the Red Hat OpenShift Container Platform and the greater Kubernetes ecosystem is considered to be a major plus.

What will you do?

• Lead the design, execution, and continuous enhancement of business, system, and process-based controls to minimize legal and compliance risks within partner activities.

• Navigate and optimize compliance across Red Hat's diverse partner ecosystem, including channel partners, technology integrators, ISVs, OEMs, and cloud providers.

• Act as a trusted advisor to senior leadership across Partner Ecosystem, Sales, Operations, and Finance, driving best practices that uphold regulatory compliance and corporate integrity.

• Develop ecosystem-wide compliance frameworks that scale across different partner types and business models.

• Oversee and optimize existing partner compliance processes and controls, leveraging data-driven insights to enhance efficiency and effectiveness.

• Map compliance requirements across the entire partner ecosystem lifecycle, from onboarding through contract renewal and termination.

• Coordinate compliance efforts across Red Hat's multi-tiered partner ecosystem, ensuring consistent standards.

• Design ecosystem-specific compliance training programs that address the unique risks and requirements of different partner segments and verticals.

• Foster cross-ecosystem collaboration on compliance initiatives, facilitating knowledge sharing and best practice adoption among partner communities.

• Collaborate with IT teams to drive the integration, implementation, and testing of compliance-related enhancements within CRM and PRM solutions.

• Ensure compliance tools and processes integrate seamlessly across Red Hat's partner ecosystem technology stack and third-party platforms.

• Manage the compliance exception review process, including regular assessments of process deviations and approvals.

• Supervise the Partner Quote Inspection program, ensuring ongoing compliance monitoring and risk assessment.

• Drive ecosystem-wide compliance metrics and reporting, providing visibility into partner compliance health across all business segments.

What will you bring?

• 5+ years of experience working in a compliance function (e.g., specialist, analyst, auditor)

• Deep understanding of partner ecosystem dynamics, including channel conflict resolution, partner tiering strategies, and multi-partner collaboration models.

• Proven track record of implementing compliance programs across complex partner ecosystems with diverse business models and geographic footprints.

• Understanding of the risks associated with corruption, bribery, and fraud.

• Exceptional organizational skills with the ability to juggle multiple simultaneous projects

• Familiarity with third-party vetting, pricing controls, and risk-based analysis.

• Knowledge of ecosystem partnership agreements, including technical integrations, go-to-market strategies, and joint business planning processes.

• Ability to work independently with a high degree of discipline and initiative

• Demonstrated ability to influence and drive compliance adoption across diverse ecosystem stakeholders with varying levels of technical and business sophistication.

• Experience collaborating with ecosystem development, partner marketing, and alliance management teams to embed compliance into business processes.

• Strategic mindset with the ability to balance ecosystem growth objectives with compliance and risk management requirements.

The salary range for this position is $117,560.00 - $194,070.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution.

• Lead consulting teams through successful customer pilot and production deployments, workload onboarding and ongoing lifecycle management

• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.

What you will bring:

• Prior experience working in a consulting and architecture roles

• Good customer-facing skills; ability to present to customers and lead customer interactions

• Excellent knowledge of modern telco networks and protocols and their implementation in software based solutions at the architecture and hands-on delivery levels

• Experience designing and delivering cloud and automation technology for telco network platforms via distributed cross-functional teams and with telco-wide deployments

• Knowledge of Red Hat’s infrastructure solutions like Red Hat OpenShift Container Platform, Red Hat OpenStack Platform, Red Hat Enterprise Linux (RHEL)

• Excellent written and verbal language skills in Italian and English

• Willingness to travel across the region

• Red Hat Certifications are considered a plus

You can find more information about the technology here:

• Automotive SIG (https://sigs.centos.org/automotive/)

• CentOS Automotive SIG Announces New AutoSD Distro

What you will do

• Collaborate with a team to safety certify the platform for Red Hat’s first ever offering of Linux in cars

• Create and adapt Red Hat’s innovative functional safety life cycle

• Conduct assessments of software products

• Collaborate with internal and external assessors to ensure achievement of functional safety

• Conduct reviews to monitor the execution of the processes required for functional safety

• Perform safety impact assessments of software updates, bugs, and key performance indicator changes

• Coach and mentor others to increase functional safety competency

• Support the engineering teams for the functional safety life cycle activities

• Bring your experience with automotive functional safety to discussions about software development and release processes

What you will bring

• Previous experience conducting or assessing against international safety-related standards, e.g. ISO26262 (preferred) certification or other (IEC 61508, DO-178C)

• Previous experience conducting or assessing against international quality-standards for the automotive sector, e.g. IATF 16949, ISO / IEC 33000, CMMI, Automotive SPICE

• Experience with agile software development process, focused on short development cycles with demonstrable progress, and continuous planning with a team of peers

• Solid written and verbal communication skills in English

• Familiarity with Linux and modern operating systems concepts

The following are considered a plus:

• Involvement in open source communities and understanding of how open source and free software communities work

• Experience working as an RPM package maintainer

• Experience with continuous integration and delivery (CI/CD)

• Certified competence in functional safety

• Certified competence in Quality Management

• 5+ years of experience conducting assessments of software against ISO 26262

What you will do:

• Act as a subject matter expert on-site, addressing customers’ technical, developmental, and strategic IT requirements

• Lead efforts in problem identification, system architecture design, software specification, testing, and deployment

• Recommend and implement open source solutions to solve complex business challenges

• Continuously learn and apply new technologies to meet evolving customer needs

• Effectively respond to incidents, escalations, and critical issues

• Provide clear, actionable recommendations aligned with Red Hat's technologies

What you will bring:

• Active U.K. highest-level security clearance

• Proven experience in Linux system administration and performance tuning

• Hands-on experience with OpenShift, Kubernetes, or similar container platforms

• Strong background in enterprise cloud implementations and business impact assessments

• Experience with virtualization technologies in large-scale enterprise environments

• Familiarity with cloud management tools and platforms

• Proficient in automation technologies such as Red Hat Ansible, Chef, or Puppet

• Strong communication skills to convey value, progress, and project metrics to stakeholders

• Excellent problem-solving, project management, and planning abilities

• Exceptional written and verbal communication skills

• Willingness to travel up to 75%