Cloud Services Architect - Black Belt M/f/d jobs at Red Hat in Portugal, Miragaia E Marteleira

What you will do:

• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution.

• Lead consulting teams through successful customer pilot and production deployments, workload onboarding and ongoing lifecycle management

• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.

What you will bring:

• Prior experience working in a consulting and architecture roles

• Good customer-facing skills; ability to present to customers and lead customer interactions

• Excellent knowledge of modern telco networks and protocols and their implementation in software based solutions at the architecture and hands-on delivery levels

• Experience designing and delivering cloud and automation technology for telco network platforms via distributed cross-functional teams and with telco-wide deployments

• Knowledge of Red Hat’s infrastructure solutions like Red Hat OpenShift Container Platform, Red Hat OpenStack Platform, Red Hat Enterprise Linux (RHEL)

• Excellent written and verbal language skills in French and English

• Willingness to travel across the region

• Red Hat Certifications are considered a plus

What you will do

• Work closely with content strategists, DPMs, engineering teams, support teams, and other stakeholders to create and maintain accurate, high-quality documentation for desired audiences within scheduled timelines.

• Actively participate in meetings to stay on top of developments and to advocate for the user

• Respond to customer feedback to address content gaps and promote continuous improvement of the documentation experience

• Collaborate across various writing teams to help improve processes for content creation, delivery, and maintenance

• Provide feedback and mentor other technical writers to improve the quality and consistency of our content

• Keep up to date on changes to our toolchain, versioning systems, offerings, customer use cases, support issues, and business strategy

• Devote time to research and increase your understanding of your product area, including related trends and topics in artificial intelligence (AI), machine learning (ML), and machine learning operations (MLOps)

What you will bring

• Ability to independently conduct research and collaborate with technical and subject matter experts to produce and improve documentation

• Ability to understand and explain complex technical concepts concisely

• Proficiency in modular authoring and version control systems

• Experience with software and documentation development life cycles

• Experience writing documentation to meet accessibility and usability requirements

• Experience using a writing style guide

• Familiarity with structured, topic-based authoring and information architecture

• Knowledge of AI, ML, and MLOps concepts and technologies

The following are considered a plus:

• Knowledge of open source philosophies and Red Hat products

• Hands-on experience with Linux

• Hands-on experience with GitHub

• Experience with Search Engine Optimization (SEO) in the context of product documentation

• Experience in leading cross-team initiatives and mentoring writers

• Familiarity with agile software development

• Experience with DITA

We expect you to only meet some of these requirements to join our team. Instead, we prefer to build around your strengths and provide opportunities for you to grow your skills.

What you will do:

• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution.

• Lead consulting teams through successful customer pilot and production deployments, workload onboarding and ongoing lifecycle management

• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.

What you will bring:

• Prior experience working in a consulting and architecture roles

• Good customer-facing skills; ability to present to customers and lead customer interactions

• Excellent knowledge of modern telco networks and protocols and their implementation in software based solutions at the architecture and hands-on delivery levels

• Experience designing and delivering cloud and automation technology for telco network platforms via distributed cross-functional teams and with telco-wide deployments

• Knowledge of Red Hat’s infrastructure solutions like Red Hat OpenShift Container Platform, Red Hat OpenStack Platform, Red Hat Enterprise Linux (RHEL)

• Excellent written and verbal language skills in Italian and English

• Willingness to travel across the region

• Red Hat Certifications are considered a plus

You can find more information about the technology here:

• Automotive SIG (https://sigs.centos.org/automotive/)

• CentOS Automotive SIG Announces New AutoSD Distro

What you will do

• Collaborate with a team to safety certify the platform for Red Hat’s first ever offering of Linux in cars

• Create and adapt Red Hat’s innovative functional safety life cycle

• Conduct assessments of software products

• Collaborate with internal and external assessors to ensure achievement of functional safety

• Conduct reviews to monitor the execution of the processes required for functional safety

• Perform safety impact assessments of software updates, bugs, and key performance indicator changes

• Coach and mentor others to increase functional safety competency

• Support the engineering teams for the functional safety life cycle activities

• Bring your experience with automotive functional safety to discussions about software development and release processes

What you will bring

• Previous experience conducting or assessing against international safety-related standards, e.g. ISO26262 (preferred) certification or other (IEC 61508, DO-178C)

• Previous experience conducting or assessing against international quality-standards for the automotive sector, e.g. IATF 16949, ISO / IEC 33000, CMMI, Automotive SPICE

• Experience with agile software development process, focused on short development cycles with demonstrable progress, and continuous planning with a team of peers

• Solid written and verbal communication skills in English

• Familiarity with Linux and modern operating systems concepts

The following are considered a plus:

• Involvement in open source communities and understanding of how open source and free software communities work

• Experience working as an RPM package maintainer

• Experience with continuous integration and delivery (CI/CD)

• Certified competence in functional safety

• Certified competence in Quality Management

• 5+ years of experience conducting assessments of software against ISO 26262

What you will do:

• Act as a subject matter expert on-site, addressing customers’ technical, developmental, and strategic IT requirements

• Lead efforts in problem identification, system architecture design, software specification, testing, and deployment

• Recommend and implement open source solutions to solve complex business challenges

• Continuously learn and apply new technologies to meet evolving customer needs

• Effectively respond to incidents, escalations, and critical issues

• Provide clear, actionable recommendations aligned with Red Hat's technologies

What you will bring:

• Active U.K. highest-level security clearance

• Proven experience in Linux system administration and performance tuning

• Hands-on experience with OpenShift, Kubernetes, or similar container platforms

• Strong background in enterprise cloud implementations and business impact assessments

• Experience with virtualization technologies in large-scale enterprise environments

• Familiarity with cloud management tools and platforms

• Proficient in automation technologies such as Red Hat Ansible, Chef, or Puppet

• Strong communication skills to convey value, progress, and project metrics to stakeholders

• Excellent problem-solving, project management, and planning abilities

• Exceptional written and verbal communication skills

• Willingness to travel up to 75%

Red Hat is hiring a Senior Specialist Solution Architect (Automation) to drive enterprise adoption of its Ansible Automation Platform in SEAK (SEA and Korea). In this role, you will be the catalyst creating opportunities, solving problems, and establishing working relationships with customers in our key enterprise accounts, government agencies and service provider partners. You’ll need to possess excellent communication and people skills balanced with technical expertise, passion for open source, and a thorough understanding of business and IT challenges encountered at the enterprise level. Through a series of structured in-person interactions the Specialist Solution Architect will win the trust and confidence of customer engineering, development and operations teams by aligning their requirements and use cases with the functional capabilities of the Ansible Automation Platform.

What you will do:

• Act as a technical advisor, guiding customers from presales to post-sales implementation, ensuring successful deployments.

• Lead technical validation through demos, workshops, and pilot projects to align customer needs with Ansible capabilities.

• Develop reusable solution frameworks and content to empower sales teams and standardize customer outcomes.

• Collaborate with product teams to enhance customer experience and advocate for customer needs internally.

• Assist your team with responding to RFPs for customer success

What you will bring:

Technical Skills:

• Expertise in Ansible Automation Platform (certifications preferred) and tools like Puppet/Chef/SaltStack/Terraform. Strong hands on skill.

• 6+ years in automation; 5-10 years in architecture/development/consulting roles.

• Proficiency in Linux (RHEL/Satellite), Cisco network automation, and DevOps methodologies.

Business Skills:

• Ability to engage C-level stakeholders, address enterprise IT challenges, and propose cross-platform solutions.

• Experience building relationships across large IT organizations and managing end-to-end proof-of-concept processes.

Preferred Qualifications:

• Red Hat certifications (RHCE, Ansible Specialist, Architect) and a degree in Computer Science/Engineering.

• Thought leadership through industry contributions (whitepapers, conferences, etc.) and staying updated on automation trends.

What you will do

• Act as a thought leader and trusted advisor in Edge computing, demonstrating expertise in Red Hat’s portfolio and how it supports the Automotive Edge market.

• Shape and drive Edge strategy by defining repeatable, scalable architectures that accelerate customer adoption of Red Hat’s Edge solutions on software-defined vehicles

• Lead customer engagements by translating the capabilities of Red Hat solutions into value-driven Edge initiatives.

• Promote customer-centricity and ensure focus on creating great customer experiences to achieve competitive advantage

• Evangelize Red Hat’s vision for Automotive Edge across our ecosystem of SoC, Tier-1, ISV and GSI partners

• Collaborate with internal teams and automotive stakeholders to drive innovation and support the evolution of Edge technologies.

• You must have solid leadership, technical, and executive engagement skills to guide alignment across a wide range of Red Hat’s and ecosystem stakeholders while representing Red Hat's global business in support of Red Hat’s sales, partner, and customer business needs.

• Advocate for ecosystem needs internally, ensuring Red Hat’s product and service offerings are aligned with key automotive requirements.

• Act as a senior representative at automotive events and executive briefings, building Red Hat’s brand presence and credibility within the automotive sector.

What you will bring

• 8+ years of experience in solutions architecture, technical partnerships, or product management within the technology industry.

• Deep understanding of the automotive technology ecosystem, including Edge computing, hybrid cloud, and potential open-source solutions.

• Strong ability to create and communicate technical strategies, develop scalable architectures, and provide technical leadership across multiple teams.

• Strong ability to work cross-functionally and influence senior leadership across product, engineering, and sales teams.

• Ability to think strategically about business, product, and technical challenges

• Architectural skills - ability to build large-scale industrial automation technology architectural designs and organize it in a milestone driven implementation plan.

• Experienced in developing repeatable solutions

• Ability to build relationships and communicate effectively with technical and functional business areas becoming the “trusted advisor”

• Extensive technical architectural background in one or more of Red Hat's portfolio technologies (or a competitor’s solutions), with the ability to quickly ramp capabilities on new technology.

• Experience leading high-impact customer engagements, driving digital transformation initiatives, and influencing C-level stakeholders.

• Excellent presentation, communication, and writing skills in English; additional language proficiency is a plus.

• Bachelor's degree in engineering, or a related field required