Sales Account Manager jobs at Red Hat in Mexico, Nezahualcóyotl

Job Summary

What you will do:

• Support enterprise customers implementing automated and containerized cloud application platform solutions

• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

• Perform technical reviews and share knowledge to proactively identify and prevent issues

• Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat

• Collaborate with the engineering, R&D, product management, and technical support teams

• Create documentation regarding customer issues and technical details on how to resolve them

• Manage and grow customer relationships by delivering attentive, relationship-based support

• Travel occasionally to visit regional customers.

What you will bring:

• 5+ years of experience in a support, development, engineering, IT, or quality assurance (QA) organization

• Expertise with enterprise cloud solutions like Platform-as-a-Service (OpenShift by Red Hat), containers, Kubernetes, cloud management (Red Hat CloudForms), and IT automation (Ansible by Red Hat)

• Competent comprehension of enterprise architecture and strategic business drivers

• Direct experience with a variety of hardware vendors

• Ability to manage multiple issues and projects with shifting priorities and timelines

• Outstanding written and verbal communication skills; ability to convey complex information to customers both clearly and concisely

• Ability to travel for customer visits and events within the region

• The following are considered a plus:

• Bachelor's degree or equivalent in a technology-related discipline, ideally computer science or engineering

• Experience working in DevOps environments

• Software engineering background; experience with RPM-based Linux and Java technologies

• Experience deploying applications in cloud environments

• Experience developing containerized applications

• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts

• Familiarity with source code management tools like Git or SVN

• Prior experience in a technical leadership or mentorship role

Job Summary:

You'll manage and develop strategic sales business through our partners to guide sustainable long-term growth with existing and new accounts.

What you will do:

• Define Red Hat’s value propositions with leading solutions providers to win long-term and short-term opportunities within Telco, Media and Entertainment accounts

• Promote sales, focusing on joint solutions and opportunities, and on creating and guiding partner sales initiatives and direct sales

• Work with partners to demonstrate how Red Hat’s solutions and technologies can be integrated in their offerings to deliver a higher return on investment (ROI)

• Promote executive engagement on an ongoing basis to ensure that key strategies for increasing Red Hat's presence in partner customer accounts are met

• Build jointly-agreed-to business plans with partners and ensure implementation of business plans based on defined metrics

• Collaborate with other verticals to help promote their business objectives through the partner ecosystem

What you will bring:

• 6+ years of sales experience working with partners or channels in the software industry and experience with direct sales specific to the Telco industry

• Experience developing business with partners with individual quota carriers and generating direct sales leads

• Proven ability to significantly increase revenue and a record of managing organizations that deliver target sales and market share numbers

• Exceptional written and verbal communication, presentation, and follow-up skills

• Willingness to travel

• Highly motivated with the ability to work as part of a team and as catalyst of the team

• Ability to translate partner business needs into joint solutions and manage these initiatives

• Ability to perform under pressure and adapt to an ever-changing work environment

• Advanced English language skills

Job Summary:

You'll manage and develop strategic sales business through our partners to guide sustainable long-term growth with existing and new accounts.

What you will do:

• Define Red Hat’s value propositions with leading solutions providers to win long-term and short-term opportunities within the northern region (cross industry)

• Promote sales, focusing on joint solutions and opportunities, and on creating and guiding partner sales initiatives and direct sales

• Work with partners to demonstrate how Red Hat’s solutions and technologies can be integrated in their offerings to deliver a higher return on investment (ROI)

• Promote executive engagement on an ongoing basis to ensure that key strategies for increasing Red Hat's presence in partner customer accounts are met

• Build jointly-agreed-to business plans with partners and ensure implementation of business plans based on defined metrics

• Collaborate with other verticals to help promote their business objectives through the partner ecosystem

What you will bring:

• 6+ years of sales experience working with partners or channels in the software industry and experience with direct sales

• Experience developing business with partners with individual quota carriers and generating direct sales leads

• Proven ability to significantly increase revenue and a record of managing organizations that deliver target sales and market share numbers

• Exceptional written and verbal communication, presentation, and follow-up skills

• Willingness to travel

• Highly motivated with the ability to work as part of a team and as catalyst of the team

• Ability to translate partner business needs into joint solutions and manage these initiatives

• Ability to perform under pressure and adapt to an ever-changing work environment

• Advanced English language skills

Job Summary

In this role, you will lead sales activities for our business, which cover a broad range of IT infrastructure solutions and technologies, from mission-critical operating system and virtualization environments, to advanced middleware, cloud, and Platform-as-a-Service (PaaS) propositions.

What you will do:

• Grow your territory through the development of internal business partnerships with the Field Sales team and alliance and partner programs

• Accurately and consistently provide revenue and booking forecasts for your territory

• Design and implement effective, high-impact technical and business solutions for Red Hat's customers with focus on our middleware technologies, specifically Red Hat OpenShift

• Manage revenue and booking goals across all practices; meet margin and use targets

• Ensure successful delivery of all projects

• Sell Red Hat's solutions using customer business requirements to create unique technical offerings including Open Innovation Labs (Labs) engagements

• Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team

• Within a year, you will be expected to do the following:

• Sell and manage complex, multi-product solutions using the Scaled Agile Framework (SAFe) methodologies

• Grow your revenue base on a quarterly basis

• Manage escalations without supervision

• Assist with negotiating Red Hat’s master services agreements and statements of work (SoWs) with the customers and Red Hat’s Legal team

What you will bring:

• 8+ years of experience with internal or external sales

• Knowledge of technical or business consulting practices

• Project delivery experience

• Solid people management skills

• Experience adhering to agile methodologies within project teams

• Knowledge of application development or cloud solutions creation and delivery

• Experience with and ability to speak at public conferences and meetups

Job Summary:

You'll manage and develop strategic sales business through our partners to guide sustainable long-term growth with existing and new accounts.

What you will do:

• Define Red Hat’s value propositions with leading solutions providers to win long-term and short-term opportunities within multi industry accounts

• Promote sales, focusing on joint solutions and opportunities, and on creating and guiding partner sales initiatives and direct sales

• Work with partners to demonstrate how Red Hat’s solutions and technologies can be integrated in their offerings to deliver a higher return on investment (ROI)

• Promote executive engagement on an ongoing basis to ensure that key strategies for increasing Red Hat's presence in partner customer accounts are met

• Build jointly-agreed-to business plans with partners and ensure implementation of business plans based on defined metrics

• Collaborate with other verticals to help promote their business objectives through the partner ecosystem

What you will bring:

• 6+ years of sales experience working with partners or channels in the software industry and experience with direct sales

• Experience developing business with partners with individual quota carriers and generating direct sales leads

• Proven ability to significantly increase revenue and a record of managing organizations that deliver target sales and market share numbers

• Exceptional written and verbal communication, presentation, and follow-up skills

• Willingness to travel

• Highly motivated with the ability to work as part of a team and as catalyst of the team

• Ability to translate partner business needs into joint solutions and manage these initiatives

• Ability to perform under pressure and adapt to an ever-changing work environment

• Advanced English language skills

What you will do:

• Owns the development of new strategic sales opportunities.

• Leads critical customer presentations/sessions around business problems, Red Hat solutions, business value, competitive positioning, product capabilities, and roadmaps.

• Maintains relevant and detailed technical business knowledge about products in your domain (features, updates, success stories, etc.) and general knowledge of the RH portfolio.

• Maintains knowledge and enables account teams on current "Plays" in your domain (ISVs, use cases, solution blueprints, Red Hat Sales Plays, etc.).

• Advises on and speaks to forecasts for appropriate products, services, and training.

• Guides strategy based on deep knowledge of industry or specialty.

• Positions right-sized solutions (subs, services, partners) in the context of addressing the customer’s challenges or problems in their environment.

• Drive growth beyond initial sales and deployment to scale and expand to other relevant products.

• Aligned with Customer Success on the delivery of the proposed business value/solution.

What you will bring:

• Strongly desired experience in Mexico Market

• Strong technology foundation (business-focused SA, Tech Leader, Prod Manager, Consulting Architect, Specialist, App Dev delivery) with the ability to translate business value.

• Passion and curiosity about technology, the market, and its future are demonstrated by what you read, follow, subscribe to, listen to, etc.

• Entrepreneurial and motivated to run your own business within the role.

• Highly effective orchestrator and collaborator, able to lead a cross-functional team (internal and partner ecosystem) through a complex sales cycle.

• Compelling presenter of business and technical topics, capable of delivering demos for your domain.

• C-Suite presence: charismatic, outgoing, and able to “own the room” to connect individually.

• Relevant experience in one or more of the following: territory, vertical, account selling.

• Experience with Hyperscalers and expertise in Cloud consumption models is desirable.

• Ability to own conversations around key sales plays and use cases (Network Automation, Cost Efficiencies, Security and Compliance in IT, Configuration Management, AIOps, Automation DIY/Free vs Enterprise Solutions among others).

• Agile Development, DevOps & Platform Engineering foundation, with the ability to lead Transformation motions.

• Understanding the complexity of current IT Landscape and how Automation would improve costs and accelerate revenue

• Prior experience with software development and understanding of the full software development life cycle including runtimes, APIs, integrations, and agile methodologies.

• English language skills

Job Summary

The Red Hat Marketing team is looking for a Field Marketing Manager to join us in Mexico City, Mexico. In this role, you will develop and carry out key campaigns and programs to generate demand, promote revenue, and build brand awareness for Red Hat. You'll work closely with the broader cross-functional regional marketing team to deploy and carry out integrated campaigns, as well as manage events and help sales teams with pipeline generation. You will interact with the Regional Demand Center to gain visibility for global marketing campaigns, programs, and initiatives that can be adapted to the region, ensuring that regional needs are fulfilled and all goals are aligned and acknowledged. You'll need to have excellent communication and coordination skills, ability to create comprehensive programs, proven project management experience, and expertise working with and directly supporting field sales and services teams.

What you will do:

• Manage the strategy and initiatives that align with the regional services, sales, and marketing goals

• Carry out, develop, and implement marketing programs and sales campaigns to promote demand generation, product and services awareness, and market share

• Collaborate with Red Hat sales teams to develop and carry out activities to help promote revenue

• Support the development and implementation of launch plans across the region

• Work with the Sales and cross area teams to develop marketing materials that effectively position Red Hat’s solutions and services across the region

• Work with territories and strategic account teams to promote Red Hat's offerings and cross-sell and upsell programs

• Own, identify, communicate, and deploy new and planned marketing activities to help sales and services teams achieve their goals, activities, and routes, including digital campaigns, emailing campaigns, in-person events, webinars, speaking engagements, media, etc.

• Own, track, and present campaign and event results, measuring program success and reporting metrics.

• Manage the financial budget for regional field marketing activities

• Coordinate and work with external vendors and agencies to expand program fulfillment, awareness and PR efforts, and events production

What you will bring:

• Bachelor's degree

• 8+ years of B2B program marketing experience, preferably in the technology field; enterprise infrastructure software marketing experience is a plus

• Record of promoting campaign and marketing program results

• Experience building and managing marketing programs

• Positive attitude and good work ethic; great organizational and communication skills

• Understanding of sales needs, different stages of the customer buying cycle, campaign metrics and analysis, and market intelligence resources

• Ability to demonstrate leadership and creativity

• Fluent language skills in English

• Willingness to travel up to 25%