Director - Red Hat Global Support Services jobs at Red Hat in Czechia, Brno
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Czechia
Brno
18 jobs found
25.09.2024
R
Red hat Director - Red Hat Global Support Services Czechia, Southeast, Brno
Promote “customer success” and “customer first” attitudes within Red Hat’s global support team. Foster a culture that is focused beyond break-fix issues and strives to improve the customer experience. Plan...
Promote “customer success” and “customer first” attitudes within Red Hat’s global support team. Foster a culture that is focused beyond break-fix issues and strives to improve the customer experience. Plan...
Provide technical support to Red Hat enterprise customers. Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues. Troubleshoot & solve issues related to Red Hat Subscription Management and...
Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of Red Hat OpenShift clusters deployed across multiple public clouds. Identify single points of failure...
Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers. Develop, document, and maintain policies, procedures,...
Ensure systems and architectures are compliant with the company’s Information Security Operating Guidelines and Enterprise Security Standard. Perform security reviews, identify gaps in security architecture, and develop remediation plans. Define...
Support enterprise customers implementing automated and containerized cloud application platform solutions. Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms....
Promote “customer success” and “customer first” attitudes within Red Hat’s global support team. Foster a culture that is focused beyond break-fix issues and strives to improve the customer experience. Plan...
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