Customer Support Specialist - Technical jobs at Red Hat in Czechia, Brno
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Czechia
Brno
4 jobs found
Yesterday
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Red hat Principal Technical Support Engineer - OpenShift Czechia, Southeast, Brno
Act as the direct contact and adviser for customer inquiries about Red Hat OpenShift via ticketing tool, by phone and using remote access tools. Deliver an exceptional customer experience by...
Validate the identity of candidates. Effectively manage multiple simultaneous certification exams. Ensure timely start and completion of each individual exam session. Monitor candidates with vigilance and intervene in the event...
Form and facilitate multiple Scrum Teams, seeing them through the four stages of team development. Create an environment of co-delivery and shared responsibility across the Dev, QE, Docs, UX, and...
Analyze key performance indicators (KPIs) related to Agile and Continuous Improvement, such as velocity, cycle time, lead time, and defect rates, to identify trends and opportunities for optimization. Design and...
Act as the direct contact and adviser for customer inquiries about Red Hat OpenShift via ticketing tool, by phone and using remote access tools. Deliver an exceptional customer experience by...
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