Senior Consultant jobs at Red Hat in Australia

About the Job:

This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. You are required to provide RCA and resolve L2 tickets for the customer issues & to provide solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The job requires for the individual to work in Shifts.

What will you do:

• Manage the RHEL deployments

• Identification of critical updates, upgrades and validating such in the non-prod setup

• Provide RCA and resolution for priority 1 & other important tickets

• Health check for critical workload setups on RHEL

• Enable all relevant security controls in RHEL as per info-security policies

• Help in troubleshooting the production critical issues / Priority 1 tickets

• Creating Standard operating environment (SOE) Installation / configuration of RHEL as per requirement of different workloads, as per the SOE designed and best practices

• Day to day operations/maintenance activities related to RHEL deployments

• Creating short script for day to day operations

• Managing Users, quota & access on RHEL platform

• Applying patches through Satellite

• Provide Daily Report, other reports as required

• Create SOP

• Work along with Various Client Stakeholders from Customer location

• Work along with Red Hat Stakeholders including but not limited to Red Hat Support, Account Team, Consulting & Delivery team

What will you bring:

• 6+ years of Linux or UNIX system administration experience

• Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience

• RH certification is preferred.

• Good Troubleshooting skills for RHEL

• L2 Support and Administration Experience for RHEL clusters

• Has experience in working with Large customer setups

• Preferred work experience for Indian customers

• Experience in working at customer locations. This job is in Mumbai

• Has excellent Communication skills to drive technical conversations with the customer.

Red Hat is hiring a Senior Specialist Solution Architect (Automation) to drive enterprise adoption of its Ansible Automation Platform. In this role, you will be the catalyst creating opportunities, solving problems, and establishing working relationships with customers in our key enterprise accounts, government agencies and service provider partners. You’ll need to possess excellent communication and people skills balanced with technical expertise, passion for open source, and a thorough understanding of business and IT challenges encountered at the enterprise level. Through a series of structured in-person interactions the Specialist Solution Architect will win the trust and confidence of customer engineering, development and operations teams by aligning their requirements and use cases with the functional capabilities of the Ansible Automation Platform.

What you will do:

• Act as a technical advisor, guiding customers from presales to post-sales implementation, ensuring successful deployments.

• Lead technical validation through demos, workshops, and pilot projects to align customer needs with Ansible capabilities.

• Develop reusable solution frameworks and content to empower sales teams and standardize customer outcomes.

• Collaborate with product teams to enhance customer experience and advocate for customer needs internally.

• Assist your team with responding to RFPs for customer success

What you will bring:

Technical Skills:

• Expertise in Ansible Automation Platform (certifications preferred) and tools like Puppet/Chef/SaltStack/Terraform. Strong hands on skill.

• 6+ years in automation; 5-10 years in architecture/development/consulting roles.

• Proficiency in Linux (RHEL/Satellite), Cisco network automation, and DevOps methodologies.

Business Skills:

• Ability to engage C-level stakeholders, address enterprise IT challenges, and propose cross-platform solutions.

• Experience building relationships across large IT organizations and managing end-to-end proof-of-concept processes.

Preferred Qualifications:

• Red Hat certifications (RHCE, Ansible Specialist, Architect) and a degree in Computer Science/Engineering.

• Thought leadership through industry contributions (whitepapers, conferences, etc.) and staying updated on automation trends.

What You Will Do:

• Be responsible for customer account growth strategy regarding Red Hat Ansible Automation Platform solutions and use cases

• Collaborate with the Account team in the account planning process; analyze customers’ business drivers to create a narrative that positions Red Hat’s automation solutions as a key ingredient in delivering technology-fueled innovation and digital transformation

• Manage a complex sales cycle from prospecting to closing in collaboration with the account management team, solutions architects, and the professional services team

• Meet quantitative and qualitative performance expectations

• Use your leadership skills and extensive specialist experience in identifying transformation projects by engaging senior executives (C-Level decision makers) and winning their mindshare

• Capture compelling reasons for customers to undertake the project by illustrating the business impact of the Red Hat technology solutions

• Ensure Red Hat’s solutions are tailored to meet customer business requirements

• Ensure that the differentiated business value derived from the Red Hat solutions and Red Hat’s competitive advantages are understood and agreed upon by the customer decision makers

• Enable the Red Hat sales teams and partners so that they are also able to effectively communicate to the business the business value derived from Red Hat’s solutions

• Apply Red Hat’s journey-based service engagement programs and commercial buying programs to build long-term strategic relationships with customers

• Produce referenceable success stories for strategic solutions wins

What You Will Bring:

• 10+ years of experience selling automation and management software offerings, cloud services, or related technology offerings

• Value-based solutions selling experience; ability to translate customer business and transformation objectives to the value delivered by technology solutions

• Creative thinking, communication, and presentation skills

• Passion for open source technology and understanding of the Red Hat software subscription business model

• Proven ability to work seamlessly with global, cross-functional teams to achieve success on behalf of customers

• Balance of strategic, tactical, technical, and creative thinking skills

Specialist knowledge in the following domains:

• IT automation and management

• Business process automation

• Robotic process automation (RPA)

• IT security and compliance

• Artificial intelligence (AI) and operations

• DevOps, continuous integration (CI) and continuous delivery (CD), testing, software development life cycle (SDLC), agile methodology

• Hybrid cloud, public cloud, and private cloud

• Containers and Kubernetes

• Ability to present the business value of technology solutions

• Consumption pricing models; software subscriptions and licenses

• Understanding of Red Hat’s software portfolio and competitive offerings

What you will do:

During your first year as a Junior Consultant, you will engage in a 12-month cohort-based program starting in September 2025. Through this experience, you will:

• Learn all about Red Hat and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services

• Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your customer projects

• Develop technical skills in the Red Hat portfolio that span Cloud, Automation and platform solutions by completing training programs and attaining industry-recognized certifications

• Apply your technical skills as you engage in meaningful customer projects, experiences and job shadowing opportunities

• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities

What you will bring:

• Passion and curiosity for open source technology and desire to build a career within the Tech industry

• Strong technical skills in computer science, IT, AI, or related fields gained through university programs, up-skilling bootcamps, certificate programs.

• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related projects. Direct experience with Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, and related technologies is an added advantage.

• Willingness to travel to customer sites for project work and to local Red Hat offices to engage other Red Hat associates

• Effective communication (written and verbal) and presentation skills

• Ability to work independently and collaboratively with internal teams and external customers

• Full professional proficiency in written and spoken English

• Australian government security clearance required

As a Consultant, you will work closely with customers on various specific initiatives including architecture, deployment, troubleshooting, and performance tuning of Red Hat Enterprise Linux (RHEL) and associated cloud and management solutions, including Red Hat Satellite, Red Hat OpenStack Platform, Red Hat Container Platform and Red Hat CloudForms. You'll need to have excellent technical abilities and solid communication and customer-facing skills. It is an essential requirement of this position that candidates hold Australian Citizenship and current security clearance at NV1 or NV2 level.

What will you do:

• As a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers

• Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT needs

• Constantly learn about new technologies and apply those concepts to customer needs

• Produce quality results and provide support to more than one project in multiple industries and various types of projects

• Keep stakeholders updated on actual or potential issues that may affect project or company performance

• Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of open source solutions

• Provide written project documentation that can be distributed within Red Hat and the client management team

• Adapt to changing customer requirements

• Serve as an ambassador of the company between the broader Red Hat and our customers

What will you bring:

• Australian Citizenship and current security clearance at NV1 or NV2 level.

• At least 3-5 years of experience with RHEL as a systems Admin or consultant

• Experience with enterprise-wide deployments

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies

• Ansible / Red Hat Ansible Automation Platform

• Red Hat Satellite

• Authentication services such as IdM/IPA

• Virtualisation technologies

• Working knowledge of Linux Security Practices and tools to address common criteria

• Technical expertise demonstrated in your previous career opportunities

• Excellent written and verbal communication skills

• Exceptional analytical and problem-solving skills

• Ability to work with minimal supervision and as part of a team to solve problems and issues

• Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days

• Customer focus and an understanding of the value that our work brings to our customers

The Red Hat Consulting team is looking for a Senior Consultant to join us in Canberra, Australia. In this role, you will perform on-site delivery and implementation of Red Hat Infrastructure solutions and offerings. You'll gain understanding of our customers’ infrastructures and business needs and make recommendations appropriate to their environment to create possibilities and resolve issues. As a Senior Consultant, you will work closely with customers on various specific initiatives, including architecture, deployment, troubleshooting, and performance of Red Hat Infrastructure technologies. You will also support other consultants, associates, and partners in developing best practices and methods, mainly based on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services.

Responsibilities

• Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers

• Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs

• Learn new technologies and apply those concepts to customer needs

• Adapt to changing customer requirements

• Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions

• Participate in internal initiatives, create consulting white papers, and update the knowledge base

• Keep stakeholders updated on issues that may affect project or company performance

• Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner

• Kick off new projects, guide the implementation team, and monitor the progress of a project

Requirements

• 5+ years of experience working with enterprise customers on a range of development and deployment projects

• Experience with UNIX or Linux database administration and tuning

• Extensive knowledge of Red Hat Enterprise Linux (RHEL)

• Extensive knowledge of other Infrastructure products including the following technologies

• Ansible / Ansible Tower

• Satellite

• Authentication services such as IdM/IPA

• Virtualisation technologies

• Extensive knowledge of Linux Security Practices and tools to address common criteria

• Exceptional analytical, problem-solving, project management, and planning skills

• Practical experience with or knowledge of python, perl and/or shell scripting language(s)

• Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days

• Excellent written and verbal communication skills in English

• Australian Government security clearance

What will you do:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), Red Hat Services project management methodology, system and software development, agile methodologies such as Scrum.

• Assist with project planning, scheduling, monitoring, and reporting activities for Red Hat Services projects.

• Manage project requirements, scope, timelines and perform regular customer cadences

• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans

• Manage project requirements and scope/change management issues

• Develop and effectively present and communicate content

• Plan, schedule, monitor, and report on activities related to projects

• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

What will you bring:

• A current active Top Secret Security Clearance in Australia & Australian Citizenship - Essential.

• 2-3 years of experience managing IT or Defence based projects

• At least 10 years of experience in Project Management

• Knowledge of and experience with project management tools and methodologies

• Solid interpersonal, leadership, and analytical skills with business insight

• Experience establishing and contributing to process improvements

• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts

• Excellent customer-facing and internal communication skills

• Solid organisational skills including attention to detail and handling multiple priorities

• Project management certification will be looked upon favourably

• Technical knowledge of, and experience with, Red Hat-related solutions is a plus