Jobs at Red Hat in Australia

About the Job:

This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. You are required to provide RCA and resolve L2 tickets for the customer issues & to provide solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The job requires for the individual to work in Shifts.

What will you do:

• Manage the RHEL deployments

• Identification of critical updates, upgrades and validating such in the non-prod setup

• Provide RCA and resolution for priority 1 & other important tickets

• Health check for critical workload setups on RHEL

• Enable all relevant security controls in RHEL as per info-security policies

• Help in troubleshooting the production critical issues / Priority 1 tickets

• Creating Standard operating environment (SOE) Installation / configuration of RHEL as per requirement of different workloads, as per the SOE designed and best practices

• Day to day operations/maintenance activities related to RHEL deployments

• Creating short script for day to day operations

• Managing Users, quota & access on RHEL platform

• Applying patches through Satellite

• Provide Daily Report, other reports as required

• Create SOP

• Work along with Various Client Stakeholders from Customer location

• Work along with Red Hat Stakeholders including but not limited to Red Hat Support, Account Team, Consulting & Delivery team

What will you bring:

• 6+ years of Linux or UNIX system administration experience

• Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience

• RH certification is preferred.

• Good Troubleshooting skills for RHEL

• L2 Support and Administration Experience for RHEL clusters

• Has experience in working with Large customer setups

• Preferred work experience for Indian customers

• Experience in working at customer locations. This job is in Mumbai

• Has excellent Communication skills to drive technical conversations with the customer.

What you will do:

• Accountable for executing Red Hat sales strategy and driving performance and customer success in assigned set of accounts – retaining and growing bookings through partners

• Apply knowledge of use cases and strategic offering value proposition to win new business and identify and execute opportunities to drive upsell, cross-sell, and renewals across Red Hat portfolio, deepening penetration within accounts

• Collaborate with partner ecosystem team to drive partner-centric customer engagement, aligning Red Hat use cases to client needs and developing solutions with partners that deliver business value

• Provide customer continuity and account expertise to sales pod for accounts, driving sales performance and positioning Red Hat as a strategic partner

• Collaborate with pod team to achieve success together within territory

• Collaborate with partners and customer success team to understand how customer derives value from Red Hat solutions, support expansion/ retention, and ensure customer meets success criteria outlined in the Value/Success Plan

• Engage Specialist Sales and Specialist Solutions Architect, industry experts, and other specialists to drive end to end sales and deliver customer value as needed

What you will bring:

• Excellent leadership and communication skills, with ability to engage a diverse set of stakeholders in a matrix organisation

• Understanding of ecosystem landscape and how to engage with partners to create a “better together” value proposition for customers

• Strategic orientation and value engineering skills to position and sell solutions to customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)

• Excellent understanding of customers’ business, industry trends, competitive landscape, and Red Hat differentiators and value proposition

• Ability to articulate the hybrid cloud story, the value of Red Hat solutions, and Red Hat’s differentiation with key customer stakeholders and partners

• Record in delivering effective and engaging presentations to a variety of audiences

• Ability to cultivate long-term relationships and develop internal advocates across customer organization, including IT and business teams

• Willingness to travel across the region, following Red Hat’s guidelines

What you will do:

• Drive quarterly sales execution and revenue growth across a single strategic enterprise account

• Partner with the Account Director to execute the overall account strategy and coordinate aligned go-to-market motions

• Identify, qualify, and progress new opportunities across Red Hat’s full portfolio, with a focus on expanding footprint and increasing deal velocity

• Engage with key stakeholders across IT and the business to position Red Hat as a trusted innovation partner

• Collaborate with internal teams including Solution Architects, Specialists, and Services to shape and deliver value-based solutions

• Maintain strong pipeline health, forecast accuracy, and sales discipline to ensure consistent performance

What you will bring:

• Proven experience in enterprise sales or account management, ideally in Financial Services or complex technology environments

• Strong track record of driving growth within a named or strategic account, with a focus on quarterly execution

• Ability to develop and manage deep customer relationships, including with technical and business decision-makers

• Excellent stakeholder management skills with a collaborative approach to working within account teams

• Commercially savvy, with the ability to build compelling proposals and articulate value across Red Hat’s solution stack

• High levels of accountability, urgency, and resilience in a fast-paced enterprise sales environment

Job Summary

You’ll get hands-on experience with many cutting-edge technologies such asNative Kubernetes Security, ServiceMesh, GitOps and Ansible.

What you will do

• Build and own trusted relationships with key customer stakeholders to gain a deep understanding of their business, IT environments, and strategies. Use this insight to appropriately propose Red Hat solutions

• Create and utilise existing technical content and demos for publication that shows customers how to implement specific solutions or use new technologies

• Use education sessions, technology validations, and workshops to guide engaging conversations with customers that solve their problems and result in the successful adoption of Red Hat’s offerings and solutions

• Research and write the responses to technical sections of RFIs, RFPs, and RFQs

What you will bring

• Record of developing relationships at developer and executive levels throughout large enterprise IT organizations

• Demonstrated communication and presentation skills

• A technical background, with an understanding of infrastructure operations, agile development, CI/CD, DevSecOps and associated capabilities.

• An understanding of automation, microservices and containerization is welcome.

• Understanding of and experience with public cloud technologies such as AWS and/or Microsoft Azure is welcome

• Industry certifications - AWS, Azure, Kubernetes (Desirable)

• Understanding the Open Source or contributing to Open Source projects

Red Hat is hiring a Senior Specialist Solution Architect (Automation) to drive enterprise adoption of its Ansible Automation Platform. In this role, you will be the catalyst creating opportunities, solving problems, and establishing working relationships with customers in our key enterprise accounts, government agencies and service provider partners. You’ll need to possess excellent communication and people skills balanced with technical expertise, passion for open source, and a thorough understanding of business and IT challenges encountered at the enterprise level. Through a series of structured in-person interactions the Specialist Solution Architect will win the trust and confidence of customer engineering, development and operations teams by aligning their requirements and use cases with the functional capabilities of the Ansible Automation Platform.

What you will do:

• Act as a technical advisor, guiding customers from presales to post-sales implementation, ensuring successful deployments.

• Lead technical validation through demos, workshops, and pilot projects to align customer needs with Ansible capabilities.

• Develop reusable solution frameworks and content to empower sales teams and standardize customer outcomes.

• Collaborate with product teams to enhance customer experience and advocate for customer needs internally.

• Assist your team with responding to RFPs for customer success

What you will bring:

Technical Skills:

• Expertise in Ansible Automation Platform (certifications preferred) and tools like Puppet/Chef/SaltStack/Terraform. Strong hands on skill.

• 6+ years in automation; 5-10 years in architecture/development/consulting roles.

• Proficiency in Linux (RHEL/Satellite), Cisco network automation, and DevOps methodologies.

Business Skills:

• Ability to engage C-level stakeholders, address enterprise IT challenges, and propose cross-platform solutions.

• Experience building relationships across large IT organizations and managing end-to-end proof-of-concept processes.

Preferred Qualifications:

• Red Hat certifications (RHCE, Ansible Specialist, Architect) and a degree in Computer Science/Engineering.

• Thought leadership through industry contributions (whitepapers, conferences, etc.) and staying updated on automation trends.

What You Will Do:

• Be responsible for customer account growth strategy regarding Red Hat Ansible Automation Platform solutions and use cases

• Collaborate with the Account team in the account planning process; analyze customers’ business drivers to create a narrative that positions Red Hat’s automation solutions as a key ingredient in delivering technology-fueled innovation and digital transformation

• Manage a complex sales cycle from prospecting to closing in collaboration with the account management team, solutions architects, and the professional services team

• Meet quantitative and qualitative performance expectations

• Use your leadership skills and extensive specialist experience in identifying transformation projects by engaging senior executives (C-Level decision makers) and winning their mindshare

• Capture compelling reasons for customers to undertake the project by illustrating the business impact of the Red Hat technology solutions

• Ensure Red Hat’s solutions are tailored to meet customer business requirements

• Ensure that the differentiated business value derived from the Red Hat solutions and Red Hat’s competitive advantages are understood and agreed upon by the customer decision makers

• Enable the Red Hat sales teams and partners so that they are also able to effectively communicate to the business the business value derived from Red Hat’s solutions

• Apply Red Hat’s journey-based service engagement programs and commercial buying programs to build long-term strategic relationships with customers

• Produce referenceable success stories for strategic solutions wins

What You Will Bring:

• 10+ years of experience selling automation and management software offerings, cloud services, or related technology offerings

• Value-based solutions selling experience; ability to translate customer business and transformation objectives to the value delivered by technology solutions

• Creative thinking, communication, and presentation skills

• Passion for open source technology and understanding of the Red Hat software subscription business model

• Proven ability to work seamlessly with global, cross-functional teams to achieve success on behalf of customers

• Balance of strategic, tactical, technical, and creative thinking skills

Specialist knowledge in the following domains:

• IT automation and management

• Business process automation

• Robotic process automation (RPA)

• IT security and compliance

• Artificial intelligence (AI) and operations

• DevOps, continuous integration (CI) and continuous delivery (CD), testing, software development life cycle (SDLC), agile methodology

• Hybrid cloud, public cloud, and private cloud

• Containers and Kubernetes

• Ability to present the business value of technology solutions

• Consumption pricing models; software subscriptions and licenses

• Understanding of Red Hat’s software portfolio and competitive offerings

About the Job :

Red Hat is looking for a Salesforce Architect with Salesforce Experience Cloud expertise to join the Core Business Platforms organization. You will be responsible for delivering the technology strategy for Salesforce use.

What will you do?

• Work collaboratively with business and technology stakeholders in defining future-state technology architectures and roadmap that take into account the business goals, priorities and timelines.

• Work with stakeholders to understand potential opportunities and recommend solutions.

• Work with business teams to rapidly test out hypotheses, setup and demo Salesforce functionality, and guide the development team for demos.

• Determine and produce artifacts that will guide technical teams to drive to meaningful business outcomes

• Provide oversight for technical work to ensure platform standards are followed

• Monitor and maintain platform health using KPIs for performance, data quality, technical debt and agility

• Maintain up-to-date documentation of current state architecture, data flows and integrations for Sales and Support applications.

• Acts as technical tier 4 for unresolved inquiries within the purview of the role.

• Collaborates with key stakeholders to ensure regulatory and overall data compliance and adherence to business process controls.

What will you bring?

• 7–10 years of Salesforce Development or advanced admin experience with 3+ years of experience as an application/platform architect, with responsibility for defining target state architecture for solutions on Salesforce

• Certifications: Salesforce Experience Cloud Consultant, Salesforce Certified Technical Architect (CTA) or Salesforce Systems Architect

• Strong working experience implementing Salesforce Experience Cloud for Partner Relationship Management (PRM)

• Extensive experience in implementing and managing complex compensation logic, configuring rewards and incentive rules for partners.

• Experience with Rebate Management and Loyalty management.

• Deep understanding of Sales and Service Cloud

• Demonstrated ability to engage stakeholders, align architectural designs, balance speed with best practices, and provide technical guidance to delivery teams.

• Must have expertise in complex Salesforce Flow design and merging, implementing integrations via Invocable objects, and aligning with BPMN-based business processes.

• Extensive knowledge of Salesforce governor limits

• Expertise in applications development such as: Integration Techniques/Patterns, Data Modeling/Patterns, Security Patterns

• Effective interpersonal skills to influence and socialize the solution designs

• Thorough understanding of the Sales domain.

• Experienced with the principles of agile development methodologies

The following are considered as a plus:

• Design and Building of custom solution or managed packages for Salesforce

• Technical governance oversight of multiple development teamsCRM Analytics (CRMA)iPaaS integration tools such as Workato, Boomi or integration using Kafka