Senior Customer Advisor jobs at Rapid7 in United States, Tampa
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Company (1)
Job type
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United States
State
Tampa
4 jobs found
12.07.2024
R7
Rapid7 Senior Customer Advisor United States, Florida, Tampa
Work closely with MDR Analysts to convey threats and recommendations to Rapid7 customers. Review and generate high-quality accurate and contextual customer deliverables. Provide subject matter expertise and advisement to clients...
Work closely with Customer Advisors and the operations teams to convey recommendations to Rapid7 customers, to improve their overall security posture. Assist in Incident Response handling and customer communication. Review...
Develop and maintain strong, long-lasting relationships with key stakeholders,including technical teams, project managers, and C-level executives. Orchestrate key touchpoints with customers from weekly status meetings toExecutive Business Reviews. Act as...
Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges. Measure and manage the team to Rapid7’s customer and business goals, and...
Work closely with MDR Analysts to convey threats and recommendations to Rapid7 customers. Review and generate high-quality accurate and contextual customer deliverables. Provide subject matter expertise and advisement to clients...
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