Senior Customer Success Manager jobs at Rapid7 in United Kingdom
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21 jobs found
31.08.2024
R7
Rapid7 Senior Customer Success Manager United Kingdom, England
Drive customer awareness, engagement, and adoption of Rapid7 portfolio, product features and services to maximize the adoption and realized value of their purchased solutions. Develop and maintain strong, multi-level relationships...
Research Strategy & Execution: Working with key stakeholders to identify research opportunities, design and execute on a research plan, deliver research insights, and facilitate the implementation of action based on...
Identify and assess customers’ needs in order to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication (with both customers and Channel partners). Own customer renewal cycle...
Ensure high quality solutions, mainly through automated (but sometimes manual) efforts by designing, developing and executing tests, following best. practices and conventions. Take an active role in the design and...
Ensure high quality solutions, mainly through automated (but sometimes manual) efforts by designing, developing and executing tests, following best. practices and conventions. Take an active role in the design and...
6+ years in product management, with experience equivalent to Lead/Principal level roles. Demonstrated knowledge of Cyber Security concepts, markets, and practices and an eagerness to stay up-to-date on emerging policies,...
Manage creation and segmentation of essential marketing emails and notices to current customers. Assist in internal and external outreach for customer stories, inclusive of case studies, testimonials and quotes. Partner...
Drive customer awareness, engagement, and adoption of Rapid7 portfolio, product features and services to maximize the adoption and realized value of their purchased solutions. Develop and maintain strong, multi-level relationships...
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