Program Manager Customer Experience jobs at Rapid7 in United Kingdom, Belfast
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Company (1)
Job type
Job categories
Job title (1)
United Kingdom
Belfast
10 jobs found
20.09.2024
R7
Rapid7 Program Manager Customer Experience United Kingdom, Northern Ireland, Belfast
Bring your passion for customers and their experiences everyday to your work. Learn from Rapid7 customers, embody their voice and bring to internal teams and program work. Build out program...
Research Strategy & Execution: Working with key stakeholders to identify research opportunities, design and execute on a research plan, deliver research insights, and facilitate the implementation of action based on...
6+ years in product management, with experience equivalent to Lead/Principal level roles. Demonstrated knowledge of Cyber Security concepts, markets, and practices and an eagerness to stay up-to-date on emerging policies,...
Design strategically with a vision in mind. Influence teammates in effective and powerful ways that inspire them to bring their A-game. Pair with UX management to co-lead and drive workstream...
Manage creation and segmentation of essential marketing emails and notices to current customers. Assist in internal and external outreach for customer stories, inclusive of case studies, testimonials and quotes. Partner...
Identify and assess customers’ needs in order to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication (with both customers and Channel partners). Own customer renewal cycle...
Define project scope, goals, and deliverables in collaboration with senior management and stakeholders (Project Planning). Lead the execution of the project according to the project plan. Monitor project progress and...
Bring your passion for customers and their experiences everyday to your work. Learn from Rapid7 customers, embody their voice and bring to internal teams and program work. Build out program...
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