Business Analysis Advisor jobs at Pnc in United States, Pittsburgh

This role will partner with project sponsors to quickly and efficiently become knowledgeable with the subject matter on assigned initiatives while becoming SMEs (Subject Matter Experts) themselves. They will provide support through the life of a project beginning with the discovery meetings through implementation into production while also identifying opportunities for improvement, evaluating known pain points and process redesigns with the goal of increasing productivity. Possessing a “get-it-done” mentality, they will promote the use of interdisciplinary expertise and will engage appropriate resources throughout the life of a project.• Provide high quality Finance SME services for assigned projects to ensure consistency and quality in the delivery of business objectives leveraging the methodology and best practices.• Lead, manage, develop and perform testing plans for various work streams.• Provide Project Implementation Support including Process Management, Project Management, Effectiveness Measurement.• Successfully lead projects and initiatives through completion and implementation into Production.• Provide leadership for the effective management of Finance projects.• Provide financial accounting support to the Finance Projects under the domain of the FPMO• Provide Consulting, Business Case Justification, Requirements Analysis on assigned projects.• Challenge executive and business sponsors to clearly identify the value of each initiative.• Ensure accounting practices of the business are appropriate and collaborates with Accounting Policy on implementation of new accounting standards that impact the business.• Identify and escalate key risks to management.• Promptly identify and address control matters; maintains sound control processes.• Organize requirements effort, including resources, monitoring, project coordination, and managing changes.• Ensure solution requirements are understood and fulfilled by the technical design and provide support for their implementation.• Establish and maintain relationships with the Finance key stakeholders.Job Description

• Directs the research, discovery, collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
• Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams on complex business requirements.
• Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Analytical Thinking, Business Assessment, Business Process Modeling, Consulting, Effectiveness Measurement, Information Capture, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business KnowledgeRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.
As a Business Analytics Consultant Sr. in the Retail Distribution Analytics Finance team, you will be a strategic finance partner. You will consult and collaborate closely with the business as well finance. Your value-added analytics and observations will drive strategic decisions and change.Key Responsibilities:
· Create dynamic financial modeling for business cases.
· Measure performance relative to business cases and track investment returns.
· Perform proactive, value-based analysis to make recommendations and provide alternate solutions to the business.
· Leverage Tableau to transform data into actionable insights and visualizations.
· Communicate your performance observations, share calls to action, and identify risks/opportunities to leadership.
**A successful candidate should have strong analytical capability, critical thinking, effective communication skills, and the ability to work both independently and within a team.**Job Description

• Leverages complex analytical tools to provide business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units to create data driven solutions.
• Consulting to clients on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
• Determining the optimal analytic approach and supporting development, implementation and enhancements.
• Conceptualizing, developing and continuously optimizing analytical solution for operations and executive management to enable data driven decision making.
• Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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What You'll Do:• The Communications Advisor will share ideas on how to create efficiencies, share best practices across the team and thoughts for strengthening cross-functional collaboration.
• Take a results-oriented approach by leveraging data to measure the effectiveness of communications approaches and deliverables, which should also be used to inform recommendations for future communications strategies.
• Assist with the planning and logistics for AMG employee events, such as All Hands Meetings and other, similar forums.
• Contribute to a high-performance culture built on teamwork, trust and a commitment to quality, continuous improvement, and learning.
Qualifications:
• Bachelor’s degree in business or communications-related field
• 5-7+ years of experience in corporate communications or public relations
• Strong communicator who is eager to learn and grow in a challenging but rewarding position
• Strong writer and editor; excellent story telling capability and ability to develop content that resonates with internal audiences
• A strong grasp of communications measurement and how it can help inform future content recommendations
• Have excellent project management skills
• Are incredibly organized and detail-oriented
• Thrive in a fast-paced environment in which change is a constant
• Can effectively juggle many projects with varying deadlines and levels of complexity
• Are self-motivated and learn quickly
• Are proficient, if not advanced, in Excel and PowerPoint
• Want to join a team of kind, creative and talented individuals who work hard and celebrate each other’s successes
Extra points for the following:
• Strong collaboration skills with ability to work across a highly matrixed organization to generate strong business outcomes
• Proven ability to build relationships with peers and colleagues
• Proven ability to manage multiple priorities while delivering high-quality results
• Demonstrated ability to work flexibly and handle ambiguity
• Exceptional customer focus and unwavering integrity
• An analytic and strategic approach with a track record of turning ideas into successful action• Think and act differentlyJob Description

• Implements strategic priorities and initiatives. Consults on a variety of internal and external communications.
• Consults in the implementation of communication strategies; plans, researches, and develops of content for increasingly complex communications initiatives.
• Identifies issues and opportunities, consults with organization on all aspects of communication, and engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of message.
• Coordinates final review and approval before internal or external communications are released.
• May lead project teams, influences outcomes, and evaluates success as appropriate.
• Leads preparation and synthesis of communications data; presents to management for decisioning.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Branding, Change Management, Creative Process, Design Thinking, Digital Marketing, Media Relations, Prioritization, Strategic Communication Planning, Strategic PlanningCopywriting and Editing, Decision Making and Critical Thinking, Effective Communications, Influencing, Media Channel Management, Organizational Communications, Planning: Tactical, StrategicRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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Job Description

• Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.
• Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

• To learn more about this and other opportunities on our team.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No DegreeNo Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the

Tuesday-Saturday 11:00 PM to 7:00 AM
Needed skills:• Strong leadership qualities and facilitation skills with the ability to lead large groups of technical and operational support through assessment and mitigation activities, facilitating effective incident management process discipline.
• Big picture thinking to correlate events and incident tickets within the organization as an indication of larger issue and the ability to act on and mitigate impact.
• Excellent written and verbal communication skills with an ability to communicate a technology incident to lines of business in a customer-focused business language to all levels of the organization.
• Strong customer focus and ability to act with a “Sense of Urgency” in facilitating and gaining prompt incident resolution.
• The ability to network, influence and manage across all management and organization levels as well as cultural boundaries without having direct management authority.
• Ability to provide analysis on problem trends and identify process improvement opportunities for continuous improvement.
• 8 + years’ experience in Incident Management, Problem Management or other roles where indirect leadership experience was demonstrated, is desired. Previous experience in a site reliability center (SRC) incident and/or operations management
• Banking or Financial Industries experience is a plus.Job Description

• Provides solutions for IT and business management on applying technology to strategic business opportunities, planning and implementation of cross-functional applications.
• Initiates, owns and drives the identification, evaluation and direction of solutions that are cost effective and meet complex business requirements.
• Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
• Manages the consulting services and communications to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction.
• Manages the analysis & elicitation of complex client requirements, and the transformation of requirements into functional/non-functional requirements.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Budgeting, Business Acumen, Consulting, Influencing, IT Project Planning and Organization, Product and Vendor Evaluation, Relationship Management, Requirements AnalysisRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)
California Residents

Refer to the

The Director of Technology Communications will be charged with leading the development and execution of:• Executive communication strategy, internally and externally.
• Enterprise internal communications strategy focused on Technology as a growth driver for our lines of business, as well as employee tools delivered through the company’s digital workplace.
• Thought Leadership content strategy, including relevant, value-add topics and impactful delivery channels.
• Client Communications strategies and channels.
• External communications strategy that positions PNC as a technology leader with strong subject matters expertise and as a destination for top talent.
• Measuring engagement on all content and communications to understand impact and guide decision making.Job Description

• Leads the development and execution of all communications strategies to advance the strategic direction of the unit.
• Establishes and leads overall communication strategies; oversees the planning, research, and development of content for complex communication initiatives. Develops and implements measurements to determine the effectiveness of communications plans and strategies.
• Develops and maintains client relationships with executives and all levels of management, providing counsel on all aspects of communications. Engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of message.
• Provides final review and approval before internal or external communications are released to the assigned line of business.
• Leads teams, coaches, influences outcomes, and evaluates success as appropriate. Typically has people management responsibilities including but not limited to talent management, performance management, staffing, etc.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Branding, Change Management, Creative Process, Design Thinking, Digital Marketing, Media Relations, Prioritization, Strategic Communication Planning, Strategic PlanningCopywriting and Editing, Decision Making and Critical Thinking, Effective Communications, Influencing, Organizational CommunicationsRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the

As a Business Analysis Advisor, you will be part of a cross disciplinary team working together to shape experiences and identify opportunities for innovation in the financial services industry. In this position, you will work closely with cross-functional teams to understand and scope project work, create and modify project timelines based on dynamic project needs, and guide teams in delivering solutions that contribute to measurable business results. You will influence projects through all phases, ensuring teams are organized, informed, efficient, and moving toward quality outcomes. Specific job duties will include:
- Hold project teams and stakeholders accountable for delivering on their responsibilities
- Assist in uncovering and documenting requirements across multiple input sources
- Help coordinate and delegate tasks and identify best path forward for getting work done
- Understand quality expectations and ensure project work is done to high quality
- Coordinate stakeholder communication
- Help to evolve overall department processes and ways of workingDue to the nature of the position, we are seeking individuals with the following experience/qualifications:- Background in project management, business analytics, design, technology or social sciences and believe in the tenets of human-centered design
- Have an incredible eye for details and take pride in making sure all dots are connected
- Experience working in a consultancy environment, navigating a variety of project types, stakeholders, timelines, etc.
- Experience gathering and writing requirements for non-technical projects- Working knowledge around things like front/back end development and how to think through technical integrations at a high level.
- Are an entrepreneurial self-starter with strong planning AND execution skills
- Strong stakeholder management experience
- Have a track record of establishing systems and processes that add scale, create consistency, and increase efficiency
- Have the ability to know when and how to pivot from previous plans and timelines to meet overall strategic needs
Job Description

• Directs the research, discovery, collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
• Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams on complex business requirements.
• Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Analytical Thinking, Business Assessment, Business Process Modeling, Consulting, Effectiveness Measurement, Information Capture, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business KnowledgeRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the