Customer Care Representative-inr Devices jobs at Philips
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51 jobs found
22.11.2024
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Philips Customer Relations Specialist United States, Tennessee, Nashville-Davidson
Take inbound customer service calls and provide accurate, satisfactory answers to Dental Professional questions and concerns. Take ownership to determine customer’s requirements and recommend appropriate solutions. Effectively multitask while engaging...
Will support the business needs by providing excellent Customer Experience. Will support order management, returns, and various business to business transactions. Will allow for interaction with many other teams and...
Owning each project and acting as the primary liaison between assigned customers and Philips “back room” organizations for each assigned project/order. Gathering information from the customer to create project plan...
Full project management of upgrade orders and small item orders as assigned across the entire zone. Work with customers and internal resources to successfully plan and execute assigned projects. Ensure...
Provide patient-centered phone or chat support, answering questions and resolving concerns regarding services and monitors, such as technical support and device activation. You will work within the Patient Services department,...
Formulates the project plan, in accordance with the goals and timing, as defined by contract; specifies the staffing of the project, resources required, anticipated costs, risk assessment and quality standards...
Engage in outbound phone calls to support patients in activating their monitoring devices and provide technical assistance as needed. Efficiently manage daily and weekly patient call lists while coordinating with...
Take inbound customer service calls and provide accurate, satisfactory answers to Dental Professional questions and concerns. Take ownership to determine customer’s requirements and recommend appropriate solutions. Effectively multitask while engaging...
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