Jobs at Philips in United States, Chicago

Patient Services Inbound Representative (Chicago, IL)

Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.

Your role:

• Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.

• Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution

• Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.

• Initial training spans 5 weeks, Monday to Friday, 9:00am to 5:30pm CST, under the mentorship of an Educator in a structured, hands-on setting.

• Following training, you will enter a 12-week ramp-up period, working Tuesday through Saturday from 1:00pm to 9:30pm CST with a holiday rotation.

You're the right fit if:

• You have a high school diploma or vocational education or a General Education Diploma (GED).

• You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.

• Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• You are an excellent communicator with meticulous attention to detail, a collaborative mindset, and the ability to thrive in a dynamic, fast-paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .

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• Learn more about

• Learn more about

The pay range for this position in Chicago, IL is $18.00-$29.00.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Patient Services Outbound Representative (Chicago, IL)

Let your dedication to enhancing lives radiate in this role, where you will serve as the initial point of contact, providing invaluable assistance to patients in activating their ECG Solutions heart monitor.

Your role:

• Engage in outbound phone calls to support patients in activating their monitoring devices and provide technical assistance as needed.

• Efficiently manage daily and weekly patient call lists while coordinating with Clinics and Account Executives to address service delays or cancellations.

• Contribute to the success of the Patient Services department by meeting key performance indicators and upholding a high standard of quality in a collaborative team-based setting.

• Initial training spans 3 weeks, Monday to Friday, 9:00am to 5:30pm CST, under the mentorship of an Educator in a structured, hands-on setting.

• Following training, you will enter a 12-week ramp-up period, working Monday through Friday from 11:00am-7:30pm CST with a holiday rotation.

You're the right fit if:

• You have a High School Diploma or Vocational Education.

• You’ve acquired 6+ months of customer service experience, whether over the phone or in-person.

• Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• You’re an excellent communicator, maintain professionalism, empathy, and patience in all support interactions.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .

• Discover

• Learn more about

• Learn more about

The pay range for this position in Chicago, IL is $18.00-$26.00.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Bring your passion for patient care and technology to this role where you’ll be responsible for providing clinical customer support as the clinical application knowledge expert. You’ll facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products to ensure a quality customer experience.

Patient Services Inbound Representative (Chicago, IL)

Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.

Your role:

• Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.

• Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution

• Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.

• Initial training spans 5 weeks, Monday to Friday, 9:00am to 5:30pm CST, under the mentorship of an Educator in a structured, hands-on setting.

• Following training, you will enter a 12-week ramp-up period, working Tuesday through Saturday from 1:00pm to 9:30pm CST with a holiday rotation.

You're the right fit if:

• You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.

• Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.

• You have a High School Diploma or General Education Development (GED).

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• You are an excellent communicator with meticulous attention to detail, a collaborative mindset, and the ability to thrive in a dynamic, fast-paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .

• Discover

• Learn more about

• Learn more about

The pay range for this position in Chicago, IL is $18.00-$29.00.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

In this role you will manage AllParts sales and marketing activities, and provide technical expertise in theWest US Region.

Your role:

• Sell entire line of AllPartsproducts andDevelop, manage and continuously update Region Business Plan in order to maximize competitive advantage.
• Demonstrate and promote AllParts products at regional and national trade shows
• Meet or exceed region sales budgetandMake sales calls inWest Regionto all customer types.

You're the right fit if:

• You’ve acquired 5+ years of experience inmedical sales or service experience.
• Your skills include detailed knowledge of the AllParts Business and multivendor systems
• You have aBachelor degree in Business or equivalent in education and experience preferred.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You’re an excellent sales leader with the ability to build customer relationships.

How we work together

This is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .
• Discover
• Learn more about
• Learn more about

.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

be provided for this position. For this position, you must reside inwithin commuting distance to Western, USA

Your role:

• Achieving sales of all applicable disposable products and services in assigned territory; assisting in advancing revenue and market position
• Keeping tabs on new products in assigned subject area and of current and future company products
• Managing activity, development, and launch-product goals with Clinical Specialist partners and Market Development Managers. Developing skills in clinical acumen, sales ability, and leadership through collaboration with Regional Sales Manager and the Training Department.
• Partnering with customer contacts across the hospital or clinic, and discovering new opportunities for product expansion

You're the right fit if:

• You’ve acquired 5+ years of experience including a successful track record in customer relationship and account management within the industry segment
• You have a BA or BS in Business or similar field, or equivalent education/experience
• Your skills include strong clinical and technical knowledge, with the confidence to knowledgeably engage key partners to present a value proposition
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You have the ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, business planning, successfully managing a budget and utilizing an expense reporting system

How we work together

This role is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .
• Discover
• Learn more about
• Learn more about

.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

be provided for this position. For this position, you must reside inwithin commuting distance to the Chicago area

Your role:

• The Philips Sonicare, Philips Zoom and Oral Healthcare portfolio link to Dental Professionals within an assigned geographic territory.
• Achieving established revenue growth expectations for dental practices within assigned territory
• Selling the Philips Oral Healthcare product portfolio to dental professionals to dispense or use with patients.
• Full understanding of the science and clinical significance behind the Sonicare power toothbrush, Zoom Whitening and Oral Healthcare products.
• Responsible for direct business-to-business selling and professional product detailing.
• Primary responsibilities include driving professional product usage, brand recommendations (MOR, Most Often Recommended), and meeting/exceeding direct sales targets.

You're the right fit if:

• You have a bachelor’s degree, required
• You’ve acquired 3+ years of business-to-business sales experience with a track record of success achieving all salesgoals/quotas/objectives
• Your skills include exceptional written, verbal, phone, and presentation skills with the ability to quickly learn new concepts, and is proficient in CRM Systems, MS Office (PowerPoint, Excel, Word, Outlook).
• Dental or Medical Sales experience is a plus but not required.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

This is a field role

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .
• Discover
• Learn more about
• Learn more about

plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.

.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

be provided for this position.For this position, you must reside inwithin commuting distance to the Downtown Chicago, IL territory