Biomedical Site Lead Ashland Ky jobs at Philips in United States, Ashland
Philips Biomedical Site Lead Ashland KY United States, Kentucky, Ashland
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Support the Multi-Vendor Services (MVS) business as a Biomedical Equipment Site Lead for Philips customers in the Ashland, KY area. You will assume a leadership role for an empowered area of responsibility to manage and foster strong customer relationships through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.
Perform preventative maintenance and service repair on biomedical equipmentutilizingthe service manual, OJT, OEM, or 3rd Party training. Providestraining/mentorship/technicalsupport to other service staff.
Identification and resolution of customer issues, providing the customer with theappropriate communication, and involvingappropriate siteservice personnel.Proactive identification of issues and providing creative, comprehensive solutions for customers which go beyond simple break/fix.
The Site Lead mustdemonstratethe ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability toestablishthe priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level. May berequiredto manage multiple issues simultaneously.
Establishes credibility and trust while focusing on fixing the customer as well as the medical products. Sets realistic customer expectations. Interfaces with end-users, department managers and supervisors on routine issues.
May be requested to serve upon or provide consultation to various hospital committees or teams as requested by the customer with prior approval of site management
Maybe requiredto be available 24 x 7 via phone or pager, work alternate shifts, rotate in an on-call status.
the right fit if:
Associate’s degree or equivalent training/experience in electronics or Biomedical Engineering and/or CBET certification.
7+ years servicing medical equipment is strongly preferred.
1+ years of previous lead/supervisory experience in the medical industry preferred.
PC competency, to include basic knowledge of word processing, spreadsheets, databases.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this
How we work together
generally at
This is a field role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about .
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The hourly pay range for this position in KY is $32.00 to $49.00, plus overtime eligible.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
For this position, you must reside inwithin commuting distance to Ashland, KY
These jobs might be a good fit
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Support the Multi-Vendor Services (MVS) business as a Biomedical Equipment Site Lead for Philips customers in the Ashland, KY area. You will assume a leadership role for an empowered area of responsibility to manage and foster strong customer relationships through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.
Perform preventative maintenance and service repair on biomedical equipmentutilizingthe service manual, OJT, OEM, or 3rd Party training. Providestraining/mentorship/technicalsupport to other service staff.
Identification and resolution of customer issues, providing the customer with theappropriate communication, and involvingappropriate siteservice personnel.Proactive identification of issues and providing creative, comprehensive solutions for customers which go beyond simple break/fix.
The Site Lead mustdemonstratethe ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability toestablishthe priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level. May berequiredto manage multiple issues simultaneously.
Establishes credibility and trust while focusing on fixing the customer as well as the medical products. Sets realistic customer expectations. Interfaces with end-users, department managers and supervisors on routine issues.
May be requested to serve upon or provide consultation to various hospital committees or teams as requested by the customer with prior approval of site management
Maybe requiredto be available 24 x 7 via phone or pager, work alternate shifts, rotate in an on-call status.
the right fit if:
Associate’s degree or equivalent training/experience in electronics or Biomedical Engineering and/or CBET certification.
7+ years servicing medical equipment is strongly preferred.
1+ years of previous lead/supervisory experience in the medical industry preferred.
PC competency, to include basic knowledge of word processing, spreadsheets, databases.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this
How we work together
generally at
This is a field role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about .
Discover
Learn more about
Learn more about
The hourly pay range for this position in KY is $32.00 to $49.00, plus overtime eligible.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
For this position, you must reside inwithin commuting distance to Ashland, KY
These jobs might be a good fit
