Field Service Engineer Igt Image Guided Therapy jobs at Philips in Switzerland

Your responsibilities:

• Receiving, forwarding, and administratively processing incident reports and coordinating the appropriate service engineers

• Actively supporting our team by providing telephone and digital assistance to our demanding customers in German and occasionally in French and English

• Collaborating with our service managers and the contracts department

• Invoicing and booking of service orders

This job is a great fit for you if you have:

• Solid commercial background and hands-on experience in customer service

• Proficiency with MS Office, SAP, and ideally with Salesforce/Servicemax

• An independent, structured, and customer-oriented approach combined with excellent communication skills

• High level of flexibility, commitment, and a hands-on mentality

• A conscientious, responsible, and above all team-oriented working style

• Fluency in German and French, along with a good command of English; Italian is an asset

Clinical Sr. Wireless Monitoring Technician (Pleasanton, CA)

Bring your passion for improving lives to the forefront in this role, where you'll play a key part in reviewing daily and end-of-service reports for patients using our ECG Solutions Wireless Heart Monitor, while also notifying physicians of urgent or emergent events for those patients.

Your role:

• Receive and process ECG transmissions, delivering advanced technical analysis of complex data for accurate and timely event resolution.

• Review and interpret complex ECG recordings for clinical accuracy, ensuring all findings meet notification criteria with complete documentation. Communicate urgent findings to physicians per protocol, while guiding junior technicians through escalated cases and supporting their development in clinical procedures.

• Performs quality assurance reviews on daily and end-of-service reports processed by lower-level technicians, ensuring all ECG data meets the highest standards of accuracy, reliability, and clinical relevance. Updates and maintains these reports to support thorough documentation for physician practices.

• Identify and assess problems using standard procedures, escalating issues to superiors and participating in planning and priority-setting within the department. Work autonomously with limited supervision, prioritizing tasks based on guidelines while continuously updating clinical knowledge in advanced ECG rhythm interpretation.

• Collaborate within the Clinical Wireless Monitoring department to meet key performance indicators, while consistently delivering high-quality results in a team-driven environment

Availability/shift requirements:

• This is a 24/7/365 business operation; thus open availability, inclusive of revolving days, evenings, overnights, weekends, and holidays, is required. Preferred shift will be considered, but not guaranteed, as staffing is determined by business needs.

The current shift availability is as follows:

• 9:00pm-7:30am PST

You're the right fit if:

• You have a High School Diploma or Vocational Education; an active CRAT or CCT certification, RN license, or licensed Paramedic with current ACLS certification.

• You’ve acquired 1+ years of experience as a Clinical Wireless Monitoring Technician I or 2+ years’ experience in a clinical setting involving ECG/EKG monitoring and/or interpretation and analysis experience.

• Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease and possess strong ECG rhythm interpretation.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• You are an excellent communicator with meticulous attention to detail, a collaborative mindset, and the ability to thrive in a dynamic, fast-paced environment.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in Pleasanton, CA is $26.00 to $42.00

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Your role:

• Working on customers sites for installation/assembly of our MRI modality, corrective maintenance, and quality checks.

• Ensuring the corrective maintenance on our device

• Training users on equipment operation and upgrades.

• Ensuring the transmission of information related to your interventions.

• Collaborating with sales teams to meet customer needs.

You're the right fit if:(4 x bullets max)

• Technical or electronic training background (mechanical engineer, electromechanical technician, electrical technician, electronics technician)

• In-depth knowledge of computer and digital technology

• Strong affinity for the diverse field of medical technology

• Excellent English language skills

• Independent, flexible, team-oriented, and professional work approach

Field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
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