Jobs at Philips in Panama, Panama City

Sales Support Intern

You are a right fit:

- Advanced student in Systems Engineering, Computer Science, or related fields.
- Availability for 18 months.
- The internship must be endorsed by your university.
- Experience in programming and database management.
- Practical knowledge of tools and platforms for data export and integration. Microsoft Power Platform and Python programming language are preferred.
- Analytical and organizational skills for efficient information management.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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CS Operations Support Intern
Your role:

• Support CS operations DX for North LATAM and Caribbean in Training,
• Parts request and returns
• Tools, Daily management, escalations and FCO´s control

1. Currently studying Biomedicine, Bioengineering, Industrial engineering or related fields. (Active student)
2. Intermediate English
3. Communication skills, proactive, teamwork.
4. Excel proficiencyWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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As a Quote and Configuration Specialist you are responsible for supporting the markets topics related to the configuration of medical equipment, such as correct workflow configuration, quotation and ordering processing.Your role:

• Perform configuration of Philips Medical Equipment, based on customer requirements.
• Work with database and Informatic Technologies systems to make the configuration of medical equipment.
• As a Global Business System based in Panama, help Commercial team area in develop final customer quotations.
• Maintain direct contact with commercial team (Product Specialists) for knowledge and improvements of Philips equipment.

You're the right fit if:

• You’ve acquired 2+ years of experience with Vocational Education in areas such as biomedical engineering, medical technology or equivalentfield OR no prior experience with Bachelor's Degree.
• Your skills include Excel proficiency to work with Pivot Tables, formulas and automation techniques (Macros , Power Query).Willingness to learn an apply AI tools to develop solutions aligned with business needs (Task automation, Data Analysis, Forecasting).
• You have a Bachelor's degree in Biomedical Engineering, Medical Tecnology or related fields OR High School Diploma/Vocational Education, preferably with biomedical knowledge.
• You’re a professional with a customer-focused and solution-oriented mindset with strong communication and interpersonal skills.
• Bilingual ability to read, write, and speak English required.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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• Manage sales orders to ensure that the customer receives the ordered goods in the right time and on the right place.
• Manage backorders with the Factory to ensure Customer Requirements are met.
• Prepare, organize, and lead weekly order book review meeting between factory and market (group).
• Responsible to release customer billing as requested by the market finance policy and create customer facing documents which meet local fiscal and legal requirements on time and first-time right.
• Act as single point of contact to the logistics organization for assigned scope for order fulfillment subjects. Capable of resolving escalations.

• You have no prior experience, but preferably have knowledge of Supply Chain, Logistics and/or Order Management.
• You hold a high school diploma or have vocational education certification.
• Your skills include data analysis, excel, sap, power BI, effective communication.
• You have an advanced knowledge of the English language.

Onsite roles require full-time presence in the company’s facilities.This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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Your role:

• Compliance to DMR (Device Master Record) via independent Quality review and assessment of specific parts of the installation & Site planning manual for MR (Magnetic Resonance) devices. Main responsibility is coverage of the US time zone.
• Provide release key, monitors First Time Right and training to the markets.
• Ensure global coverage of key release activities for MR (Magnetic Resonance)
• Provide guidance and advice with regard to MR (Magnetic Resonance) concerning questions as applied to release of systems.
• Give knowledge and experience with regard to site planning issues, as relates to release of systems.
• Provide tips and hints as to overall reasons why some items can stop a release as well as those sites who should be released.
• Help innovate, going forward, in streamlining the release process and integrating change into the release process based on high level of understanding of the MR (Magnetic Resonance) systems as a whole.
• Work with other teams focused on First Time Right release key goals: training, site planning, field service, regulatory, and installation management.
• Work closely with field service to ensure that we work together as a team and remove the adversarial tendency and build teams with FSE’s (Field Service Engineer) to reach goals together by teaching well the way to work.

You're the right fit if:

• Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering;
• 5+ years of related experience in the field of Magnetic Resonance installations
• Fluent English language - you'll be part of a global team!
• Knowledge in CAPA, as well as global medical device regulations, requirements and standards such as 21 CFR Parts 803, 806, and 820, ISO13485, and ISO9001.
• Knowledge or exposure to quality systems, quality tools and methodologies, including Critical to Quality, Root Cause Analysis, Pareto, 8-D, 5 Why

Office/Administrative role in Panama;

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

Your role:

• Accurately process and manage parts orders in a timely manner using our internal systems.

• Create and submit quotes for parts based on customer needs and inventory, ensuring clear communication and updates.

• Address return requests and warranty validations according to company policy, collaborating with teams like Billing, Technical Support, and Logistics to resolve issues.

• Maintain comprehensive records and documentation for orders, approvals, and customer communications while ensuring prompt responses within service level agreements.

• Deliver exceptional customer service by effectively balancing speed and accuracy.

You're the right fit if:

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.

• Minimum of 1 years of experience in a customer service, logistics, or order management role

• Proficiency in order entry systems and Microsoft Office tools, with strong attention to detail for accurate work.

• Effective communication skills in English, with Spanish or additional languages being advantageous.

• Ability to multitask and work under pressure effectively.

How we work together

This is an office-based role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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