Services Commercial Manager Anz jobs at Philips in Australia, Sydney

Key Responsibilities Include:

To support the management and continuously improve all aspects of the Philips’ Quality Management and business information systems across Health System, Sleep Respiratory Care and Personal Health and integrate global processes where appropriate. Be the business partner that will enable the delivery of Philips ANZ commitment to patient, customers, regulators and internal stakeholders.

• Managing the full implementation of the quality management system and ensure that the company is in compliance with standards and regulations (e.g., ISO13485, TGA Medical Device Regulations, QSR, MDR, and other relevant quality standards and regulations, Philips policies)

• Implementing most aspects of the quality system including document and data control, management responsibility (including management review), quality planning, training, corrective and preventive action system, internal & external quality audits, etc

• Be the focal point of contact for the regulatory authorities in Australia & New Zealand.

• Interfacing directly with regulatory agencies in ANZ such as TGA, Medsafe and other relevant Authorities

• Ensures proper internal and external audit preparation and execution for ANZ

• Deployment of global quality objectives with necessary local additions (or adjustments) to drive sustained improvements to QMS.

• Manage effective post Market surveillance process (such as feedback, complaints, correction, Adverse event reporting) in ANZ Be part of district Leadership Team, manage team budget, and set-up strategic plans in alignment with function & business goals

• Works collaboratively with Customer Service and SCM organizations.

• Oversees personnel training for QMS processes.

• Lead district quality team through coaching, developing and supervising for success.

• Partner with Regional & Local Business Process Owners to assist continuous improvement of processes and implement strategies for the continual development of the quality system based on world’s best practice and analysis of specific Philips ANZ needs

• Lead in the continuously maintaining an effective global policy framework to support Philips ANZ’ changing business needs

• Engage with both Quality Professionals and business partners to balance the needs of the business and regulatory requirements of a highly regulated industry. Supporting Q&R Capabilities such as Supplier Quality/ PQMS/ RA.

You're the right fit if:

• A Bachelor or Masters Degree in Engineering, Life Sciences, Quality or Business Management

• Strong understanding and application of Industrial product regulations and standards.

• A strong practical knowledge of TGA regulation and other regulated markets such as US FDA, EU MDR

• Ideally, 10 years of related Quality Management experience in manufacturing/ commercial environment within Medical Device/ Pharmaceutical Industries.

• Experience in team leader / manager roles, leading a team of professionals

• Certified ISO Auditor would be advantageous

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .

Every day will offer new and exciting challenges, selling some of the Healthcare Industry’s most innovative medical Equipment. You will be required to build high level business relationships both internally and externally, constantly being aware of current and future market trends with respect to customer and overall industry and execute a planned approach to maximizing sales volumes and margins. This will include ensuring a broad understanding of Philips products, negotiating sales and maintaining an accurate and relevant sales funnel for all sales leads within the territory. You will also have overall responsibility for the coordination of product demonstrations, efficient product delivery and ongoing clinical and technical support.

You’re the right if:

• Bachelor's degree in nursing or equivalent, with a strong sales/clinical background / experience

• Medical Device and Consumables sales experience, within a hospital environment is preferrable.

• Understanding of the sales processes with the ability to protect and grow market share

• Experience in analyzing and manipulating complex data and building territory plans.

• Exceptional interpersonal and cross functional stakeholder experience with the ability to influence at all levels within business.

• The ability to work under pressure, dealing with conflicting priorities

National Account Manager - Personal Health (Sydney/Melbourne)

Your Role:

• Lead, manage and develop assigned accounts in accordance with company objectives and guidelines.
• Oversee financial management of accounts, including P&L responsibility, forecasting and management of promotional and trade spend.
• Build and maintain strong, trust-based relationships with accounts.
• Act as a trusted advisor while aligning with both customer and company objectives to foster mutually beneficial partnerships.
• Develop and execute customer-specific plans aimed at achieving sustainable growth, profit and increased brand visibility.
• Analyse and utilize data and insights to identify opportunities and implement timely actions.
• Collaborate with internal and external stakeholders such as marketing, supply chain and finance.
• Participate in company projects focused on improving operational efficiency, customer satisfaction and overall business outcomes.

You're the right fit if:

• A degree in business, marketing or related field.
• 3-5 years’ experience as National Account Manager or in a comparable role with an FMCG business.
• Demonstrated experience managing: Big W / Woolworths / Coles.
• Strong commercial and financial acumen with a history of achieving targets.
• Ability to influence engage senior stakeholders across various functions.
• Analytical skills for translating insights into actionable strategies.
• Proactive approach with solid planning and negotiation skills.
• Effective interpersonal skills and the capacity to thrive in a fast-paced, performance-driven environment.
• Willingness to undertake regular interstate travel.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

You will be instrumental in developing and managing numerous business strategies to achieve profitable business relationships across our Imaging Systems portfolio, consisting of market leading medical imaging technology and solutions (MRI, CT, X-Ray).

Every day will offer new and exciting challenges, selling some of the Healthcare Industry's most innovative medical Equipment. You will be required to build high level business relationships both internally and externally, constantly being aware of current and future market trends with respect to customer and overall industry, and execute a planned approach to maximizing sales volumes and margins. This will include; ensuring a broad understanding of Philips products, negotiating sales and terms, submitting tenders and maintaining an accurate and relevant sales funnel for all sales leads within the territory. You will also have overall responsibility for the coordination of; product demonstrations, efficient product delivery and ongoing clinical and technical support.

You're the right fit if:

• You are a qualified radiographer with significant clinical experience, eager to gain commercial skills.

• Alternatively, you have experience in selling capital equipment or medical device solutions within a hospital environment. Prior experience in medical imaging is highly desirable.

• You will bring a solid understanding of the sales processes with the ability and drive to maintain and grow market share.

• You are confident in analyzing and manipulating complex data and building territory plans.

• Exceptional interpersonal and cross functional stakeholder experience with the ability to influence at all levels within business.

• The ability to work under pressure, as well as managing conflicting priorities.

You will be instrumental in developing and managing numerous business strategies to achieve profitable business relationships across our Imaging Systems portfolio, consisting of market leading medical imaging technology and solutions (MRI, CT, X-Ray). Your Capital Equipment / Medical Device sales experience coupled with your ability to influence at all levels within the Hospital network will be key to your success in the role.

Every day will offer new and exciting challenges, selling some of the Healthcare Industry's most innovative medical Equipment. You will be required to build high level business relationships both internally and externally, constantly being aware of current and future market trends with respect to customer and overall industry, and execute a planned approach to maximizing sales volumes and margins. This will include; ensuring a broad understanding of Philips products, negotiating sales and terms, submitting tenders and maintaining an accurate and relevant sales funnel for all sales leads within the territory. You will also have overall responsibility for the coordination of; product demonstrations, efficient product delivery and ongoing clinical and technical support.

You're the right fit if:

• You will have experience in Capital Equipment / Medical Device solution selling experience, within a hospital environment. Previous experience within Medical Imaging would be highly regarded.

• Experience in selling at all levels within the hospital system and confident in your ability to manage long sales cycles.

• You will bring a solid understanding of the sales processes with the ability and drive to maintain and grow market share.

• You are confident in analyzing and manipulating complex data and building territory plans.

• Exceptional interpersonal and cross functional stakeholder experience with the ability to influence at all levels within business.

• The ability to work under pressure, as well as managing conflicting priorities.

• Bachelor's Degree or equivalent.

• Ensures the development and execution of product modality sales plans, and implements strategic changes to unit policies to optimize operational effectiveness and sales performance, ensuring alignment with strategic objectives and market demands.
• Participates actively in defining and overseeing the implementation of business policies, pricing strategies, and product configurations within the BU's region, ensuring adherence to established guidelines and maximizing market penetration, working under general supervision.
• Maintains and updates CRM records with accurate customer interactions and sales data for products, ensuring timely data entry to support sales strategies, track engagement, and enhance customer relationships, while leveraging insights to improve sales processes and customer satisfaction.
• Assists stakeholders in delivering compelling customer presentations that emphasize the clinical and technical aspects of the value proposition, while effectively navigating competitive positioning and contributing to tender strategies and quotations.
• Supports concerned stakeholders in achieving business goals, including balanced selling and attainment of business unit annual operating plan (AOP) targets, and validates product forecasts through rigorous analysis and reporting.
• Works with Marketing to provide input on sales tools, pricing strategies, and competitive threats, enabling Marketing to effectively support specialists and contribute valuable insights to business unit strategies.
• Prepares and delivers precise monthly business forecasts through meticulous lead and opportunity management, facilitating informed decision-making and resource allocation across the sales team.
• Tracks competition and industry changes, providing actionable feedback to sales and marketing organizations to enhance product offerings and maintain competitive advantage.
• Guides continuous improvement initiatives leveraging Lean methodologies to streamline sales processes, improve operational efficiency, and foster a culture of innovation and excellence within the commercial unit.
• Executes detailed market analyses and customer segmentation strategies to identify new opportunities and expand market share, contributing to sustained business growth and market leadership in modality sales.
Onsite roles require full-time presence in the company’s facilities.Indicate if this role is an office/field/onsite role.
• Learn more about .
• Discover .
• Learn more about .

Reporting to the National Sales Manager - IGT, you will be instrumental in developing and managing numerous business strategies to achieve profitable business relationships across our IGT (fixed systems, mobile surgery and hemo-dynamics portfolio). Your Capital Equipment / Medical Device sales experience coupled with your ability to influence at all levels will be key to your success in the role.

Your challenge

• Achieving and growing sales in your territory and assisting in advancing revenue and market position consistent with company goals
• Achieving solid account penetration, manage and growing new and existing accounts
• Developing and managing key customer relationships.
• Deliver clinical, technical and sales support to customers in collaboration with the business unit and applications team
• Developing and executing professional education workshops/events for new and experienced customers in collaboration with the business unit and applications team
• Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities
• Maintaining up to date CRM and sales tools and providing regular updates to the National Sales Manager and key stakeholders

You’re the right fit if:

• Experience in healthcare sales and strategy, ideally within image guided therapies, capital equipment or medical devices
• Exceptional understanding of the sales processes with the ability to protect and grow market share
• High levels of motivation, energy and a drive to achieve results
• Excellent communication skills combined with the ability to build strong internal and external networks
• Ability to deliver persuasive presentations to senior customer audiences
• Experience in building and executing a strategy for targeted accounts