Customer Service Engineer - Hpm jobs at Philips in Australia, Sydney
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Company (1)
Job type
Job categories
Job title (1)
Australia
Sydney
9 jobs found
29.03.2025
P
Philips Operations Analyst - Managed Equipment Service MES Australia, New South Wales, Sydney
Development of Key Performance Indicator reports for MES Management Meetings (monthly, quarterly, and yearly). Insight and reporting on Uptime for Systems managed by Philips. Contractual profitability reporting. Monthly collection and...
Partnering closely with Sales and Key Account Management teams during the pre-sales process. Conducting site assessments to understand the local situation and customer needs. Performing risk assessments, creating budgets and...
Executing technical service to the requests, problems, or planned service activities. These can be coordinated, scheduled and with prepared action plans from the customer care center. Providing solutions by using...
Providing best-in-class service which technical support, corrective & preventative maintenance, repairs, commissioning & installation of equipment and software & hardware upgrades. Actively participating in the sales process and providing expert...
Working collaboratively with the wider organisation to provide exceptional service to our customers. Services include corrective & preventative maintenance, commissioning & installation of equipment and software & hardware upgrades. Actively...
Working collaboratively with the wider organisation to provide exceptional service to our customers. Services include corrective & preventative maintenance, commissioning & installation of equipment and software & hardware upgrades. Actively...
Manage inbound calls from customers, remotely accessing the system and providing initial remote diagnosis for our IGT systems and devices. Create cases for customer calls, verifying contract entitlements. Proactively monitor...
Development of Key Performance Indicator reports for MES Management Meetings (monthly, quarterly, and yearly). Insight and reporting on Uptime for Systems managed by Philips. Contractual profitability reporting. Monthly collection and...
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