Service Account Manager Qld/nt jobs at Philips in Australia, Brisbane City

This is a crucial role within the Philips Healthcare business, where you will have overall responsibility for delivering end-to-end projects on time, on budget, and to the required standards. This will be achieved through your active involvement in the Order Acquisition Process (Sales) and effective execution of the Order Realization Process of small to large installations of mobile and fixed medical imaging systems.

Your role:

• Partnering closely with Sales and Key Account Management teams during the pre-sales process

• Conducting site assessments to understand the local situation and customer needs

• Performing risk assessments, creating budgets and project plans tailored to customer needs and creating accurate quotes

• Setting project milestones, project planning and interfacing with customers and stakeholders throughout all project phases

• Ensuring that all required materials, resources and activities are ordered, planned and executed on time.

• Conducting regular project plan reviews with internal and external stakeholders

• Managing and communicating project risks and issues, and ensuring projects stay on schedule and within budget

• Conducting pre and post calculation project reviews including project ''Lessons Learnt''

• Organizing the execution of the installation and required user training

• Manage the transition from project execution to closure and to business service support

You're the right fit if:

• Clinical experience within Radiography, Medical Imaging, and a comprehensive understanding of Healthcare digital radiographic information Systems

• You will have qualifications in either engineering, healthcare, project management or equivalent, and ideally also be a Certified Project Manager; PMP or equivalent.

• You will bring a sound track record of Project Management experience within in healthcare, equipment installation, infrastructure delivery or construction projects, in a B2B environment

• Experience in contract and risk management as well as a solid understanding of the supply chain process, and working with large cross functional teams

• Sound negotiation, conflict and stakeholder management experience, and excellent communication skills

• High level of software literacy across MS Office suite , Salesforce, MS Project, MS Visio, CAD

Reporting to the Sales Manager Imaging North, you will be instrumental in developing and managing numerous business strategies to achieve profitable business relationships across our Imaging (MR, CT, Diagnostic Xray) portfolio. Your Capital Equipment / Medical Device sales experience coupled with your ability to influence at all levels will be key to your success in the role.

You are responsible for

• Achieving and growing sales in your territory and assisting in advancing revenue and market position consistent with company goals

• Achieving solid account penetration, manage and growing new and existing accounts

• Developing and managing key customer relationships.

• Deliver clinical, technical and sales support to customers in collaboration with the business unit and applications team

• Developing and executing professional education workshops/events for new and experienced customers in collaboration with the business unit and applications team

• Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities

• Maintaining up to date CRM and sales tools and providing regular updates to the National Sales Manager and key stakeholders

We are looking for

• Experience in managing radiology capital equipment sales

• Ideally having existing knowledge of Imaging providers

• Exceptional understanding of the sales processes with the ability to protect and grow market share

• High levels of motivation, energy and a drive to achieve results

• Excellent communication skills combined with the ability to build strong internal and external networks

• Ability to deliver persuasive presentations to senior customer audiences

• Experience in building and executing a strategy for targeted accounts

Reporting to the National Sales Manager - IGT, you will be instrumental in developing and managing numerous business strategies to achieve profitable business relationships across our IGT (fixed systems, mobile surgery and hemo-dynamics portfolio). Your Capital Equipment / Medical Device sales experience coupled with your ability to influence at all levels will be key to your success in the role.

You are responsible for

• Achieving and growing sales in your territory and assisting in advancing revenue and market position consistent with company goals

• Achieving solid account penetration, manage and growing new and existing accounts

• Developing and managing key customer relationships.

• Deliver clinical, technical and sales support to customers in collaboration with the business unit and applications team

• Developing and executing professional education workshops/events for new and experienced customers in collaboration with the business unit and applications team

• Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities

• Maintaining up to date CRM and sales tools and providing regular updates to the National Sales Manager and key stakeholders

You’re the right fit if:

• Experience in healthcare sales and strategy, ideally within image guided therapies, capital equipment or medical devices

• Exceptional understanding of the sales processes with the ability to protect and grow market share

• High levels of motivation, energy and a drive to achieve results

• Excellent communication skills combined with the ability to build strong internal and external networks

• Ability to deliver persuasive presentations to senior customer audiences

• Experience in building and executing a strategy for targeted accounts

Reporting to the National Sales Manager - IGT, you will be instrumental in developing and managing numerous business strategies to achieve profitable business relationships across our IGT (fixed systems, mobile surgery and hemo-dynamics portfolio). Your Capital Equipment / Medical Device sales experience coupled with your ability to influence at all levels will be key to your success in the role.

You are responsible for

• Achieving and growing sales in your territory and assisting in advancing revenue and market position consistent with company goals
• Achieving solid account penetration, manage and growing new and existing accounts
• Developing and managing key customer relationships.
• Deliver clinical, technical and sales support to customers in collaboration with the business unit and applications team
• Developing and executing professional education workshops/events for new and experienced customers in collaboration with the business unit and applications team
• Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities
• Maintaining up to date CRM and sales tools and providing regular updates to the National Sales Manager and key stakeholders

We are looking for

• Experience in healthcare sales and strategy, ideally within image guided therapies, capital equipment or medical devices
• Exceptional understanding of the sales processes with the ability to protect and grow market share
• High levels of motivation, energy and a drive to achieve results
• Excellent communication skills combined with the ability to build strong internal and external networks
• Ability to deliver persuasive presentations to senior customer audiences
• Experience in building and executing a strategy for targeted accounts

• Learn more about .
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Reporting to the Sales Manager Imaging North, you will be instrumental in developing and managing numerous business strategies to achieve profitable business relationships across our Imaging (MR, CT, Diagnostic Xray) portfolio. Your Capital Equipment / Medical Device sales experience coupled with your ability to influence at all levels will be key to your success in the role.

You are responsible for

• Achieving and growing sales in your territory and assisting in advancing revenue and market position consistent with company goals
• Achieving solid account penetration, manage and growing new and existing accounts
• Developing and managing key customer relationships.
• Deliver clinical, technical and sales support to customers in collaboration with the business unit and applications team
• Developing and executing professional education workshops/events for new and experienced customers in collaboration with the business unit and applications team
• Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities
• Maintaining up to date CRM and sales tools and providing regular updates to the National Sales Manager and key stakeholders

We are looking for

• Experience in managing radiology capital equipment sales
• Ideally having existing knowledge of Imaging providers
• Exceptional understanding of the sales processes with the ability to protect and grow market share
• High levels of motivation, energy and a drive to achieve results
• Excellent communication skills combined with the ability to build strong internal and external networks
• Ability to deliver persuasive presentations to senior customer audiences
• Experience in building and executing a strategy for targeted accounts

• Learn more about .
• Discover .
• Learn more about .

Day-to-day, your role will be extremely diverse and includes working with the wider service and sales teams across QLD, to identify and convert sales opportunities and maximize contract penetration. You will do this while maintaining exceptional customer relationships (over the phone and face-to-face), providing a point-of-sale quotations and compiling customer contracts. You will also be responsible for the negotiation of sales terms, tender activities and exceeding territory sales budgets and identifying growth opportunities.

You will report to the Sales Manager Medical Imaging for QLD and work closely with a team of passionate and enthusiastic Account Managers, responsible for selling the medical equipment pertaining to the service agreement contracts, which you will be dealing with. More broadly, you will be working as part of the Philips Healthcare team and have daily interactions with internal stakeholders from across the business.

You’re the right fit if:

• Proven experience working in a selling, negotiating and contracts management position.

• Knowledge of compiling service contracts, pricing schedules or quotations.

• Tertiary qualifications in a business-related field with experience working within the Healthcare Sector would be highly advantageous.

• Strong attention to detail.

• Experience using Salesforce and SAP would be preferential.

• Influential interpersonal and Customer Services skills with the ability to build long-term and trusting customer relationships both internally and externally.