Sr Staff Experience Designer Merchant jobs at Paypal in United States, San Jose

Essential Responsibilities:

• Implement key people process, including talent and performance management.
• Coach and develop leaders, offering insights on people, teams, and organizational growth.
• Use data insights identify trends and influence evidence-based decisions for talent attraction, performance, and engagement.
• Support change management initiatives for successful adoption of organizational changes.
• -=Analyze organization effectiveness using data and feedback to assess people and organizational capability, providing consultation on how the organizational structure aligns with strategy and objective.
• Partner with leadership to create solutions for HR challenges.
• Collaborate with Employee Relations to address escalations and recurring people issues.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience in a strategic HR role interfacing and influencing leadership.
• Experience leading senior leaders through various talent management processes, including performance management, talent assessments, succession planning and organization design.
• Effective communication and critical thinking skills.
• Demonstrated experience learning and thriving in a constantly changing environment and cultivating relationships across teams.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Delivers complete solutions spanning all phases of the Software Development Lifecycle (SDLC) (design, implementation, testing, delivery and operations), based on definitions from more senior roles.
• Advises immediate management on project-level issues
• Guides junior engineers
• Operates with little day-to-day supervision, making technical decisions based on knowledge of internal conventions and industry best practices
• Applies knowledge of technical best practices in making decisions

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Expertise:
Knowledgeable in IVR development and voice-based applications, including IVR solution design, voice recognition technologies, voice UX design, text-to-speech systems, and telephony API integrations.

Key Skills:

Backend: Java, Spring Boot, Spring WebFlux, Python
Frontend: Node.js, JavaScript, TypeScript, React.js, with testing tools such as Cypress, Playwright.
Architecture: Cloud-native systems, microservices, distributed systems, CI/CD pipelines, design patterns.
Machine Learning/Natural Language Processing a plus: Experience with frameworks like LangChain, LangGraph, and LangFlow, as well as techniques like prompt engineering, RAG, and observability in LLM applications.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please

This job will design and implement advanced data science models to support business needs. You will work with stakeholders to understand requirements and deliver solutions. Your role involves driving best practices in data science, ensuring data quality, and mentoring junior scientists.

Essential Responsibilities:

• Lead and manage data science projects, ensuring timely delivery and alignment with business goals.
• Develop and maintain data models, algorithms, and reporting systems to support data analysis and decision-making.
• Analyze complex datasets to identify trends, patterns, and insights that drive strategic initiatives.
• Collaborate with cross-functional teams to understand data needs and provide actionable insights.
• Ensure data quality and integrity through regular audits and validation processes.
• Mentor and guide junior data scientists, fostering a culture of continuous learning and improvement.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• At least 7 years of experience analyzing large, multi-dimensional data sets and synthesizing insights into actionable solutions
• At least 3 years of experience in managing analytics teams
• Data driven mindset with a Master’s or Ph.D. degree in any quantitative discipline such as Analytics, Engineering, Computer Science, Economics, Statistics or Mathematics
• Experience in Advanced Analytics: Causal Inference and ML models.
• Fluent in SQL and Python
• Experience analyzing very large, complex, multi-dimensional data set
• Experience with one or multiple of the following will be highly desirable; Jupyter Notebooks, Teradata, Hadoop/Hive, BigQuery
• Domain expertise in payments or other financial services
• Exceptional communication skills, both written and verbal, to influence cross-functional teams
• Prior work experience in a product analytics space would be highly valued
• A passion for problem-solving and comfort with ambiguity

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Belonging at PayPal:

Any general requests for consideration of your skills, please

This job will lead the design, development, and implementation of advanced machine learning models and algorithms to solve complex problems. You will work closely with data scientists, software engineers, and product teams to enhance services through innovative AI/ML solutions. Your role will involve building scalable ML pipelines, ensuring data quality, and deploying models into production environments to drive business insights and improve customer experiences.

Essential Responsibilities:

• Lead the development and optimization of advanced machine learning models.
• Oversee the preprocessing and analysis of large datasets.
• Deploy and maintain ML solutions in production environments.
• Collaborate with cross-functional teams to integrate ML models into products and services.
• Monitor and evaluate the performance of deployed models, making necessary adjustments.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Extensive experience with ML frameworks like TensorFlow, PyTorch, or scikit-learn.
• Expertise in cloud platforms (AWS, Azure, GCP) and tools for data processing and model deployment.

• Design, develop, and deploy autonomous AI agents capable of performing complex tasks across business workflows.

• Collaborate with cross-functional teams to integrate LLM-based systems into existing platforms and tools.

• Develop frameworks for goal-driven, multi-step reasoning anddecision-making inAI agents.

• Implement agent orchestration, including memory, planning, and tool-use capabilities.

• Monitor and optimize agent performance using data-driven metrics, ensuring scalability, reliability, and compliance.

• Stay updated with the latest developments in LLM, RAG, and agentic system architectures, applying best practices to product innovation.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Belonging at PayPal:

Any general requests for consideration of your skills, please

This job makes technical decisions affecting multiple teams, establishes conventions and processes, handles multi-team initiatives, applies industry practices, communicates technical issues, mentors others, and partners with product management.

Essential Responsibilities:

• Makes technical decisions affecting multiple teams, crossing organizational boundaries
• Establishes conventions & processes to be followed by other employees
• Actions determine the utilization of company resources (people, money, assets) and affect the effectiveness of the company
• Handles multiple, multi-team initiatives simultaneously, using judgement to prioritize among more issues than can be handled individually.
• Understands evolving industry capabilities & practices and can judiciously apply up--to-date information for optimal results
• Competent at communicating technical issues with non-technical audiences
• Spreads their behavior, principles, and knowledge as a means of improving technical results of other employees (via many means – modeling behavior, 1:1s, working sessions, quality documentation)
• Partners with product management, to ideate solutions to business problems & goals

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Lead design/solution discussions with local and global stakeholders
• Mentor and coach junior engineers, own code quality, conduct code reviews
• Own implementation of amodule/application/product
• Participate in complex architectural discussions that involve multiple systems
• Identify anyproduct/functionality
• Drive integration efforts and lead critical work streams of strategic initiatives sponsored by senior executives
• Drive engineering excellency through CI/CD/automation
• Pro-active response in identifying and troubleshooting integration or technical issues.
• Drive engineering excellency by creating reusable, production-ready code
• Collaborate with cross functional engineering teams globally to drive and align on solutiondesign/implementation

• Minimum of 8+ years of experience
• Owned/acting as tech lead forcomponent/services/domains
• Experience in Node.js development using Express.js, Koa.js or other frameworks
• Expert knowledge in Java, Spring framework, REST, gRPC
• Experienced with asynchronous patterns and messaging frameworks (e.g. Kafka)
• Familiarity with other languages and technologies development, including Node, Hadoop, Spark, NoSQL Databases.
• Experience in various architecture design patterns, design and implementation of Financial Systems/Platforms such as Core Banking, Back-end Payment Hubs, Financial reconciliation and reporting
• Expertise in designing for reliability, availability, scalability and performance in highly regulated Financial Services industry preferred.
• Strong analytical and problem-solving skills.
• Ability to create structure and drive progress in an ambiguous environment
• Superb communication skills; ability to comfortably interact with tech and non-tech colleagues
• Demonstrated ability to scope, create and successfully deploy new strategy/ initiatives / capabilities
• Experience to interact with engineering teams from multiple geo-locations
• Fluent communicate in English
• Experience with front-end frameworks a plus

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Lead advanced data analysis projects, applying statistical models and predictive techniques.
• Mentor junior analysts and provide guidance on best practices in analytics.
• Develop actionable insights and recommendations for senior business stakeholders.
• Design, build, and maintain advanced dashboards and data visualizations.
• Partner with business leaders to identify new opportunities for data-driven improvements.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

* ideally candidate should have 5yrs - 8 yrs of full time industry experience

* solid understand of business domains and lifecycle

* able to act and solve quickly
* solid in SQL and Python

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $76,500 to $126,500

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Perform work assignments using specialized content design knowledge and developed business expertise
• Lead projects and/or programs within content design family with moderate scope impacting function or sub-function
• Analyze, evaluate, and make decisions within general parameters under broad supervision
• May act as a subject matter resource for entry level and developing colleagues

Expected Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $84,500 to $140,250

Our Benefits:

Any general requests for consideration of your skills, please