Senior Director Product Consumer Ai Paypal jobs at Paypal in United States, San Jose

Essential Responsibilities:

• Develop and optimize machine learning models for various applications.
• Preprocess and analyze large datasets to extract meaningful insights.
• Deploy ML solutions into production environments using appropriate tools and frameworks.
• Collaborate with cross-functional teams to integrate ML models into products and services.
• Monitor and evaluate the performance of deployed models.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience with ML frameworks like TensorFlow, PyTorch, or scikit-learn.
• Familiarity with cloud platforms (AWS, Azure, GCP) and tools for data processing and model deployment.
• Several years of experience in designing, implementing, and deploying machine learning models.

Key Responsibilities:

• Research and develop large-scale foundation models, including continuous pre-training, supervised fine-tuning, and alignment techniques

• Design novel architectures and training methodologies for domain-specific language models in financial services

• Build scalable ML pipelines for foundation model training, evaluation, and deployment at enterprise scale

• Conduct rigorous experimentation and benchmarking to ensure model quality, safety, and performance

• Deploy foundation models into production environments to drive business insights and enhance customer experiences

• Collaborate with cross-functional teams to identify high-impact use cases and translate research into practical solutions

• Stay current with latest developments in LLM and LLM-Agent research and contribute to the broader AI/ML community through publications and open-source contributions

• Mentor junior researchers and contribute to technical strategy for foundation model initiatives

Preferred Qualifications:

• PhD in Computer Science, Machine Learning, AI, or related field with focus on large language models and LLM Agent

• 1-3+ years of hands-on experience training and deploying large-scale language models (7B+ parameters)

• Deep expertise in transformer architectures, attention mechanisms, and modern training techniques

• Experience with distributed training frameworks (PyTorch, JAX, DeepSpeed, etc.)

• Strong background in NLP, deep learning, and statistical machine learning

• Proven track record of research publications in top-tier venues (NeurIPS, ICML, ACL, etc.)

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

What you'll do

• Define and drive the design vision for onboarding and compliance platforms at a global scale

• Lead, mentor, and inspire multiple design teams, fostering innovation, inclusivity, and design excellence

• Partner with executives and cross-functional leaders to align design with business growth and compliance

• Collaborate across teams to balance global consistency with user- and region-specific needs

• Champion user-centered solutions with executives and senior stakeholders, influencing priorities and trade-offs

• Serve on the Platforms & Tools leadership team, shaping strategy and driving alignment across critical initiatives

• Pioneer innovative solutions—including AI and automation—for onboarding, verification, and regulatory workflows

What we’re looking for

• 15+ years in product design, with 5+ years leading design teams at scale

• Experience designing global, multi-market platforms in regulated industries

• Portfolio showing large-scale transformations with measurable business and customer impact

• Executive presence with strong communication and influencing skills across functions and geographies

• Expertise in design systems, workflow design, and operational excellence

• Passion for financial inclusion and building trusted, accessible, and compliant experiences

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Our Benefits:

Any general requests for consideration of your skills, please

This job will involve creating new two sided ecosystems and networks on Venmo. It involves strong 0 to 1 product development skills and ability define strategy and move fast with conviction.

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Our Benefits:

Any general requests for consideration of your skills, please

You will partner with data scientists, ML engineers, and functional leaders across domains to define, deliver, and scale intelligent automation and generative AI use cases that transform how PayPal works.This role sits at the intersection of AI strategy, product innovation, and enterprise transformation. You’ll define the blueprint for how PayPal applies AI to unlock human potential — not just building models, but reshaping work itself.

Essential Responsibilities:

• Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
• Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and articulate a clear, compelling vision and strategy focused on enhancing PayPal's marketing strategy and brand identity that inspires others
• Oversee and direct the development of creative strategies, content programs and campaigns with direct impact on PayPal revenue, expense, budget, and growth
• Negotiate with and influence the decision-making of senior internal and external executives and decision-makers
• Create operational and strategic objectives and plans for fostering brand loyalty using domain knowledge and extensive expertise
• Provide guidance to critical cross-functional and cross-organizational teams focused on business transformation across PayPal
• Identify and resolve strategic problems or issues by developing new or innovative solutions

Minimum Qualifications:

• Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience.

Brand Strategy & Identity Leadership

• Lead the development and global implementation of PayPal’s brand strategy—rooted in customer insight, competitive positioning, and company vision.

• Own and evolve the brand’s core elements: voice, tone, behavior, narrative, naming, architecture, and design systems—ensuring alignment across geographies, channels, and audiences.

• Drive brand governance and brand architecture across PayPal’s product and services portfolio, balancing consistency with local and cultural relevance.

Creative Leadership & Brand Expression

• Set the creative vision and define the bar for excellence in PayPal’s brand storytelling, advertising, and communications.

• Inspire internal and external creative teams to deliver bold, emotionally resonant work across integrated campaigns, content, and experiences.

• Champion the use of design, language, and digital innovation to bring the brand to life across every customer interaction.

Integrated Campaign Development

• Architect and launch cross-functional, insight-led global campaigns that drive measurable brand and business outcomes.

• Ensure brand marketing and product marketing are seamlessly aligned, with cohesive narratives spanning paid, owned, earned, and in-product channels.

• Optimize go-to-market strategies in collaboration with media, performance marketing, and regional teams.

Cross-Functional Brand Stewardship

• Collaborate closely with Product, Communications, Customer Experience, and Executive Leadership to embed brand thinking across the organization.

• Guide consistent implementation of brand voice and standards across web, app, CRM, service, and partner experiences.

Consumer Insight & Brand Performance

• Leverage brand health metrics, market research, and cultural intelligence to identify new opportunities and guide strategic decision-making.

• Develop and present actionable performance insights to executive leadership; iterate creative strategies based on results.

Team Leadership & Culture Building

• Build, lead, and mentor a high-performing global brand and creative team—cultivating a culture of creativity, curiosity, innovation, and accountability.

• Promote creative experimentation and continuous improvement, supported by strong operational rigor.

Innovation & Future-Forward Thinking

• Bring a forward-looking perspective to brand building, actively exploring emerging platforms, AI technologies, and digital tools to scale creative impact.

• Identify ways to leverage AI to increase creative effectiveness, enhance storytelling, and streamline workflows.

Qualifications

• 14+ years of progressive experience in global brand strategy, marketing, and creative leadership within high-growth or Fortune 500 organizations.

• 7+ years in senior leadership roles managing multidisciplinary brand, design, and creative teams.

• Demonstrated success driving brand transformation and leading large-scale global brand campaigns with quantifiable impact.

• Expertise in brand positioning, narrative development, identity systems, tone of voice, and integrated marketing strategy.

• Strong executive presence and influence, with the ability to align diverse stakeholders and present confidently at the C-level.

• Deep understanding of consumer research, brand health tracking, and campaign analytics.

• Passion for creativity, innovation, and culture—with a demonstrated ability to leverage AI and emerging technology to elevate brand effectiveness and efficiency.

• Experience in fintech, technology, lifestyle, or other consumer-driven global industries strongly preferred.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Our Benefits:

Any general requests for consideration of your skills, please

This job drives product strategy in alignment with a shared vision, collaborating with cross-functional stakeholders. It includes planning and implementing an architectural roadmap that balances innovative design with regulatory requirements and customer needs. The position assesses customer experience and establishes data-gathering mechanisms to measure product success through usability studies and market analysis. Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment. This job is an individual contributor.

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Product & Performance Initiatives

• Drive product initiatives that improve customer and merchant performance across adoption, engagement, and retention.
• Collaborate with peer product managers to ensure consistency and alignment across PayPal’s portfolio.
• Define product requirements that balance innovation, regulatory compliance, and customer trust.

Data-Driven Execution

• Establish experimentation and measurement practices that guide prioritization and accelerate learning.
• Partner with data science and product teams to build predictive models that address adoption, engagement, and performance health.
• Leverage analytics and research to uncover performance opportunities and guide investment decisions.

AI & Emerging Technology

• Champion AI/ML capabilities that improve scalability, cost efficiency, and product performance.
• Partner with engineering and product peers to operationalize emerging technologies into merchant and customer solutions.
• Explore innovative approaches to deliver differentiated experiences across multiple product areas

Cross-Functional Leadership

• Collaborate with engineering, design, data science, and peer product managers to deliver cohesive platform capabilities.
• Work with merchant, sales, and go-to-market teams to ensure PayPal delivers measurable improvements in merchant performance.
• Support operational reviews (product reviews, OKRs, portfolio planning) that create visibility and accountability across teams.

Experience

• 6-10 years in product management, product strategy, or performance-focused roles.
• Strong track record of launching products that deliver measurable adoption and business impact.
• Experience with AI/ML integration, experimentation design, and analytics-driven decision-making.
• Background in global or platform businesses, preferably in payments, fintech, or commerce ecosystems.

Skills & Competencies

• Ability to influence peers and stakeholders across product, engineering, design, and business teams.
• Data-driven mindset with strong analytical and problem-solving skills.
• Comfort operating in fast-paced, ambiguous environments with evolving priorities.
• Strategic thinking paired with strong execution discipline.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or related field required.
• Advanced degree (MBA/MS) preferred but not required.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Any general requests for consideration of your skills, please

This role leads the development of breakthrough category strategies that drive brand growth, operational efficiency, and strategic supplier

Essential Responsibilities:

• Execute the organization's sourcing strategy, ensuring it aligns with business objectives and delivers value.
• Lead negotiations with suppliers to secure favorable terms, cost savings, and quality improvements.
• Collaborate with internal stakeholders to define material, quality, and service requirements and ensure alignment with sourcing strategies.
• Develop and use scorecards to measure and evaluate supplier performance, ensuring compliance with contractual agreements.
• Identify and implement process improvements to enhance the efficiency and effectiveness of sourcing operations.
• Explore and evaluate new sources, methods, and vendors to ensure a reliable supply of materials.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Expectations

• Enterprise Leadership & Influence - Serve as a strategic thought partner to senior executives in Marketing, Communications, and Finance. Shape investment strategies that balance creativity and commercial discipline. Influence enterprise decision-making through compelling insights, financial transparency, and an expert understanding of how strategic sourcing accelerates marketing performance.
• Market Authority & Executive Connectivity - Maintain an unparalleled command of the global marketing landscape — spanning creative agencies, media networks, digital platforms, production firms, martech providers, and data analytics partners. Be the leader who is on speed dial with executives at all major marketing agencies, and other key marketing ecosystem partners , bringing early insight into emerging media trends, pricing shifts, and innovation opportunities.
• Category Strategy & Transformation - Architect and deliver visionary category strategies across Creative, Media, Sponsorships, Martech, Research, and Production . Drive cross-functional alignment between business stakeholders and sourcing teams to deliver scalable, future-forward marketing partnerships that unlock innovation, cost advantage, and speed to market.
• Supplier & Ecosystem Leadership - Build deep, strategic relationships with top-tier agencies, platforms, and marketing service providers. Shape partner strategies and performance frameworks that ensure accountability, transparency, and innovation. Leverage executive relationships to co-create next-generation marketing models and value frameworks.
• Global Impact & Organizational Excellence - Lead a global sourcing organization that partners seamlessly with marketing and finance leaders across all regions. Drive operational excellence, consistency, and governance while enabling speed, flexibility, and creativity in sourcing decisions.
• Team Leadership & Development - Inspire, coach, and develop sourcing talent into strategic business partners. Cultivate a high-performance culture defined by insight, influence, and impact. Champion best-in-class sourcing methodologies and elevate the marketing procurement brand across the enterprise.

Profile of the Ideal Candidate

• Progressive experience in Marketing Strategic Sourcing, Procurement, or Agency Management , with proven success influencing VP+ level leaders in Marketing, Brand, and Finance.
• Deep expertise across Creative, Media, Digital, Martech, Research, Advertising, Sponsorships, and Production categories.
• Market-connected leader with strong, direct relationships across major marketing platforms and agency networks — including all major marketing agencies .
• Proven success leading category strategy design , sourcing transformations , and operating model modernization at enterprise scale.
• Recognized for challenging the status quo , simplifying complexity, and driving enterprise alignment through data-driven storytelling and strategic influence.
• Strong executive presence, financial acumen, and communication skills ; capable of shaping and articulating strategies that bridge creativity, business outcomes, and value creation.
• Bachelor’s degree required; MBA or Procurement certification preferred.
• Experience in global organizations and proficiency with Category Management, Ariba, and BI tools.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $137,500 to $236,500

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Our Benefits:

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Any general requests for consideration of your skills, please.