Manager Communications jobs at Paypal in United States, San Jose

This job will involve creating new two sided ecosystems and networks on Venmo. It involves strong 0 to 1 product development skills and ability define strategy and move fast with conviction.

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Facilitate collaborative engagement with business to cultivate strong partnership and unlock incremental value for the enterprise
• Ensure in-depth understanding of the business to proactively identify key business drivers
• Effectively communicate financial results & key drivers through concise & effective storytelling
• Streamline, improve, & automate designated workstreams and processes to drive efficiency
• Manage business case modeling, run deep dive analysis, and other ad-hoc financial analysis
• Monitor expense and headcount plan vs actual and provideanalysis/recommendationfor business partners and Finance team
• Work autonomously but in collaboration with teammates and business partners supporting a global business
• Guide the business through various finance-related tasks
• Own budgeting, forecasting, month-end close, variance analysis, and reporting
• Collaborate with cross-functional teams such as Controllership, Corporate FP&A, Legal, and a broad group of business stakeholders

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Proven experience in forecasting, budgeting, and month-end close ownership.
• Strong modeling and analytical skills; ability to translate large, complex datasets into actionable insights.
• Understanding of payments economics is a plus
• Excellent communication and storytelling skills, with the ability to simplify complex topics for senior leadership.
• Advanced Excel modeling skills; proficiency with visualization and data tools (e.g., Tableau, Power BI, SQL) preferred.
• Experience with Essbase, Hyperion, or similar financial systems a plus.
• Bias for action, curiosity, and ability to work in a fast-paced, cross-functional environment.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $100,500 to $173,250

Belonging at PayPal:

Any general requests for consideration of your skills, please

You will partner with data scientists, ML engineers, and functional leaders across domains to define, deliver, and scale intelligent automation and generative AI use cases that transform how PayPal works.This role sits at the intersection of AI strategy, product innovation, and enterprise transformation. You’ll define the blueprint for how PayPal applies AI to unlock human potential — not just building models, but reshaping work itself.

Essential Responsibilities:

• Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
• Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Our Benefits:

Any general requests for consideration of your skills, please

This job drives product strategy in alignment with a shared vision, collaborating with cross-functional stakeholders. It includes planning and implementing an architectural roadmap that balances innovative design with regulatory requirements and customer needs. The position assesses customer experience and establishes data-gathering mechanisms to measure product success through usability studies and market analysis. Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment. This job is an individual contributor.

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Product & Performance Initiatives

• Drive product initiatives that improve customer and merchant performance across adoption, engagement, and retention.
• Collaborate with peer product managers to ensure consistency and alignment across PayPal’s portfolio.
• Define product requirements that balance innovation, regulatory compliance, and customer trust.

Data-Driven Execution

• Establish experimentation and measurement practices that guide prioritization and accelerate learning.
• Partner with data science and product teams to build predictive models that address adoption, engagement, and performance health.
• Leverage analytics and research to uncover performance opportunities and guide investment decisions.

AI & Emerging Technology

• Champion AI/ML capabilities that improve scalability, cost efficiency, and product performance.
• Partner with engineering and product peers to operationalize emerging technologies into merchant and customer solutions.
• Explore innovative approaches to deliver differentiated experiences across multiple product areas

Cross-Functional Leadership

• Collaborate with engineering, design, data science, and peer product managers to deliver cohesive platform capabilities.
• Work with merchant, sales, and go-to-market teams to ensure PayPal delivers measurable improvements in merchant performance.
• Support operational reviews (product reviews, OKRs, portfolio planning) that create visibility and accountability across teams.

Experience

• 6-10 years in product management, product strategy, or performance-focused roles.
• Strong track record of launching products that deliver measurable adoption and business impact.
• Experience with AI/ML integration, experimentation design, and analytics-driven decision-making.
• Background in global or platform businesses, preferably in payments, fintech, or commerce ecosystems.

Skills & Competencies

• Ability to influence peers and stakeholders across product, engineering, design, and business teams.
• Data-driven mindset with strong analytical and problem-solving skills.
• Comfort operating in fast-paced, ambiguous environments with evolving priorities.
• Strategic thinking paired with strong execution discipline.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or related field required.
• Advanced degree (MBA/MS) preferred but not required.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and implement strategic communication plans to support business goals.
• Oversee the creation and distribution of communication materials across various channels.
• Manage relationships with media, stakeholders, and partners to enhance the company's reputation.
• Analyze communication metrics and adjust strategies to improve effectiveness.
• Collaborate with senior leadership to align communication efforts with corporate objectives.
• Provide guidance and mentorship to the communications team, fostering professional growth.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

In your day-to-day role your responsibilities will cover the following:

Global Strategic Accounts and Americas Large Enterprises

• Lead on select Americas and Global Strategic Accounts workstreams, including end-to-end responsibility for certain top customer announcements.
• Deliver polished, impactful content across multiple channels (e.g., news releases, social media, industry publications), ensuring all communications reflect PayPal’s commitment to innovation and partnership.
• This involves working closely with sales, marketing, partnership marketing, Investor Relations and colleagues across Corporate Affairs to develop and execute strategic comms plans to share enterprise customer/partner stories that are impactful across multiple channels.
• The role is media facing, with responsibility of proactively pitching major customer announcements to US and global media.
• Comms partner to SVP & General Manager, Americas. This includes strategizing and developing their executive comms program (internal and external events, employee comms and social media) and sourcing key media and speaking opportunities.
• Empower sales and business teams with fresh content that showcases high-profile wins, enabling leaders to use these stories in engagements with existing and prospective customers.

Global Lead Channel Partner Comms

• This role requires collaboration with partner and cross-functional teams to develop communication plans for PayPal’s strategic channel partners, such as Shopify, BigCommerce, Salesforce etc.
• Build relationships with channel partner leads and work with them and partners to deliver global announcements on new and expanding partnerships.
• Act as main global point of contact for Corporate Affairs colleagues on all matters relating to large channel partners.
• Coordinate and drive best practice in Channel Partner comms in other regions.

Vertical Storytelling

• Support the Global Markets sales teams on their vertical based solution selling. This is an opportunity to work with cross-functional teams from sales, product, and GTM teams.
• Devise scalable activities to drive coordinated, best-in-class communications efforts that support priority verticals. For example: travel, retail, food, media and entertainment.
• Engage and inspire Global Markets Comms colleagues to amplify our vertical storytelling.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $0 to $0

Our Benefits:

Any general requests for consideration of your skills, please

This job manages daily finance operations and facilitate collaborative engagement with our CTO organization to build strong partnerships and unlock value. You will oversee and perform forecasting, budgeting, month-end closing, financial/deal modeling, performance measurement, reporting activities and analysis. You’ll ensure a deep understanding of the business to proactively identify key drivers and effectively communicate financial results through concise storytelling. Additionally, you’ll streamline, improve, and automate workstreams and processes to drive efficiency.

Essential Responsibilities:

• Facilitate collaborative engagement with business to cultivate strong partnership and unlock incremental value for the enterprise
• Ensure in-depth understanding of the business to proactively identify key business drivers
• Effectively communicate financial results & key drivers through concise & effective storytelling
• Streamline, improve, & automate designated workstreams and processes to drive efficiency
• Manage business case modeling, run deep dive analysis, and other ad-hoc financial analysis
• Monitor expense and headcount plan vs actual and provideanalysis/recommendationfor business partners and Finance team
• Work autonomously but in collaboration with teammates and business partners supporting a global business
• Guide the business through various finance-related tasks
• Own budgeting, forecasting, month-end close, variance analysis, and reporting
• Collaborate with cross-functional teams such as Controllership, Corporate FP&A, Legal, and a broad group of business stakeholders

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $100,500 to $173,250

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
• Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion.
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships.
• Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
• Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technicalimplementation/design.
• Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
• Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $100,500 to $173,250

Our Benefits:

Any general requests for consideration of your skills, please