Account Representative Smb Outbound Sales – jobs at Paypal in Canada, Toronto

Essential Responsibilities:

• Drive demand generation and qualification through cold calling, email outreach, and inbound lead response.
• Negotiate and close contracts, addressing legal, financial, and technical concerns effectively.
• Conduct thorough discovery to analyze customer needs and present pre-packaged solutions and use-cases.
• Maintain a rigorous pipeline with accurate forecasting and regular reporting on pipeline status and revenue forecasts.
• Collaborate across departments to ensure alignment and leverage customer insights to optimize offerings.

Expected Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

This is a virtual friendly position.

The total compensation for this position may include an annual performance bonus (or other incentive compensation as applicable), equity, and medical, dental, vision and other benefits. For more information visit

The U.S. national annual pay range for this role is 99,000 to 110,000 CAD annually.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Monitor proactive technical health for Enterprise merchants
• Identify and suggest solutions to improve customer experience
• Consult with merchants and internal teams on integration best practices
• Initiate strong relationships to help merchants succeed
• Diagnose and identify issues with APIs, code, services, and network latency
• Advocate on merchants' behalf to improve products, systems, and processes
• Be the main point of contact for technical issues affecting our Enterprise merchants

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualifications:

• facing,technical work experience.

• Technically minded, with a proventrack recordof adopting and masteringnew technologiesand tools.

• Confident communicator – equally comfortable speaking to a merchant CEO (Chief Executive Officer), CTO (Chief Technology Officer), or development team.

• Demonstrated knowledge of web technologies and can learn new languages and services like JavaScript, PHP, Java, HTTP, HTML, JSON, etc.

• Troubleshooting experience with API calls (SOAP, REST,GraphQL)

• Understanding of basic SQL Commands and data analysis

• Prepared to be on call toassistwith out-of-businesshours

Our Benefits:

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Collaborate with internal teams to influence process quality.
• Determine appropriate actions for process improvements.
• Recommend solutions to enhance efficiency and effectiveness.
• Monitor and manage account health and performance.
• Provide analytical insights to support business decisions.

Minimum Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

• 7+ years of experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention.
• A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage.
• Proven success managing high-value accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.
• Expertise in building and maintaining strategic relationships with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions.
• Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.
• Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives.
• Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
• Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy.
• Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The Canada national annual pay range for this role is

Our Benefits:

Any general requests for consideration of your skills, please

Responsibilities:

• Lead a team that builds and executes strategies to grow commercial and strategic relationships with PayPal’s key partners in Canada.
• Collaborate with product, risk management and other key partners to ensure product suite remains compliant with Canadian regulatory requirements
• Own and drive revenue growth by leading a team and participating in identifying cross-sell and upsell opportunities, best practice implementations, co-marketing programs, and jointly developing solutions to meet mutual customer needs.
• Develop relationships and credibility to convey the value of PayPal’s solutions and vision to C-level executives.
• Negotiate or renegotiate favorable commercial terms, contracts, and agreements that create sustainable, long-term value.
• Collaborate with internal stakeholders globally, including technology and product specialists, finance, sales and integration engineers, legal, risk, sales operations, marketing, and others to achieve desired results.
• Accelerate results through superior pipeline management, navigating product roadmaps, and influencing resource allocation.
• Act as a catalyst for change and continuous improvement by providing insights on product enhancements, new solutions, and go-to-market strategies based on customer feedback and competitor analysis.
• Understand complex technology solutions spanning mobile, e-commerce, point of sale, processing, and other interfaces to design meaningful consumer experiences that drive business results.
• Prepare and deliver business reviews to PayPal and partner senior leadership.
• Employ superior negotiation and communication abilities while embodying unquestionable integrity and trust.
• Build, develop, and manage a high-performing sales team that competes and wins together.
• Drive results with a bias toward action based on a comprehensive strategy.

Professional Qualifications:

• Bachelor’s degree required; MBA preferred, or equivalent experience.
• 10+ years of experience in business development or enterprise account management, particularly driving progress with global executives on technology solutions payments and commerce strategies.
• Experience leading teams in business development, partnerships, or account management.
• Understanding of Field Sales processes and Sales Development metrics, with experience executing in new markets.
• Proven experience in payments or fintech.
• Strong financial and business acumen with the ability to engage technical leaders.
• Ability to think creatively to develop joint value propositions and product strategies.
• Experience negotiating complex contracts and achieving favorable deal terms.
• Ability to synthesize complex information into essential points for executive decision-making.
• Outstanding communication skills and ability to collaborate effectively in a matrixed organization.
• Exceptionalrelationship-buildingand consultative sales skills with a hunger to win.
• Results-oriented, analytical, self-motivated, and hands-on, with a proven track record of meeting targets.
• Ability to travel 25%-50%.
• Understanding of critical cultural approaches to global business.
• Executive presentation skills, including in-person, written, and verbal.

Additional Job Description

The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The Canada annual pay range for this role is 239,400 - 342,000 CAD.

Our Benefits:

Any general requests for consideration of your skills, please

Responsibilities:

• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.
• Is accountable for Merchant account and owns senior strategic relationships, positing themselves as a trusted advisor
• Drive Sales cycle for new logos, pursue new business through strategic prospecting including hosting events and leveraging referrals
• Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.
• Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.
• Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Lead the overall strategy and delivery of PayPal’s solutions, ensuring alignment with merchant priorities and driving shared success.
• Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
• Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success
• Drive merchant retention, including churn mitigation / negotiation, and renewal processes
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.
• Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
• Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Build strong partnerships with internal and external stakeholders to maximize impact and ensure alignment of technical and commercial goals.
• Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

Qualifications:

• 7+ years of experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention.
• A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage.
• Proven success managing high-value accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.
• Expertise in building and maintaining strategic relationships with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions.
• Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.
• Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives.
• Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
• Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy.
• Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Our Benefits:

Any general requests for consideration of your skills, please