Senior Technical Support Engineer Prisma Access jobs at Palo Alto in United States, Plano
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Plano
91 jobs found
18.02.2025
PA
Palo Alto Sr Technical Support Engineer United States Government XSOAR United States, Texas, Plano
Respond to user-reported issues in adherence to established Service Level Agreements. Triage customer reported issues and respond to them via ticketing system, phone or remote sessions. Perform advanced troubleshooting at...
Product ExpertiseProvide advanced product-level expertise, leading complex deployments and resolving intricate technical challengesServe as the go-to expert for SASE products, guiding customers through sophisticated integrations and customizationsProactively communicate new features...
Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure. Effectively communicate technical solutions to technical and...
Capacity Planning - Ownership of process and capacity models to forecast headcount needs by geo and skillset - You’ll assess supply and demand by leveraging the capacity planning expertise on...
Respond to user-reported issues in adherence to established Service Level Agreements. Triage customer reported issues and respond to them via ticketing system, phone or remote sessions. Perform advanced troubleshooting at...
Deliver a full range of State and Local Tax compliance services including state tax return preparation, state tax estimates, and state tax extensions. Prepare State and Local Tax supporting workpapers,...
Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure. Effectively communicate technical solutions to technical and...
Respond to user-reported issues in adherence to established Service Level Agreements. Triage customer reported issues and respond to them via ticketing system, phone or remote sessions. Perform advanced troubleshooting at...
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