Manager Technical Customer Support Software Firewalls jobs at Palo Alto in United States, Plano
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Plano
105 jobs found
07.04.2025
PA
Palo Alto Business Performance Insights Manager United States, Texas, Plano
Reporting Strategy Framework: Define, standardize, and enhance weekly and quarterly reporting frameworks for a worldwide organization to align with company goals and executive priorities. Executive-Level Reporting & Insights: Prepare and...
Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...
Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure. Effectively communicate technical solutions to technical and...
Hire and expand the district to scale with the company growth and objectives - District includes Central Region Enterprise accounts. Participate in quarterly review sessions with the key partners in...
Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web. Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are...
Product ExpertiseCapture customer’s business and risk requirements, translating them into technical requirementsKnowledge of network security products and solutionsWork with Product and Engineering teams to ensure customers and partners get the...
Provide technical services around Prisma Cloud technologies, including troubleshooting and best practices observations for Kubernetes (K8s), Docker, and cloud platforms (AWS, GCP, Azure). Manage support cases to ensure issues are...
Reporting Strategy Framework: Define, standardize, and enhance weekly and quarterly reporting frameworks for a worldwide organization to align with company goals and executive priorities. Executive-Level Reporting & Insights: Prepare and...
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